The In-Stock Appliance Superstore

Product Reviews

ADM Customer

by on 2018-11-01

Ordered a washing machine and dishwasher to be fitted next day. Received confirmation email 6pm that evening to confirm items ordered and an approx 2 hour timeslot. Drivers even called to say they were on their way that day. 2 very smart and polite guys, very particular about whole process from unpacking to end of job. Took old appliances and rubbish away. I couldnt find a cheaper deal anywhere and they had stock for next day delivery. Great firm would highly recommend.
Ordered a washing machine and dishwasher to be fitted next day. Received confirmation email 6pm that evening to confirm items ordered and an approx 2 hour timeslot. Drivers even called to say they were on their way that day. 2 very smart and polite guys, very particular about whole process from unpacking to end of job. Took old appliances and rubbish away. I couldnt find a cheaper deal anywhere and they had stock for next day delivery. Great firm would highly recommend.

Rated 5 out of 5

David Sumner

by on 2018-10-29

Like everything about this company and product I bought
Like everything about this company and product I bought

Rated 5 out of 5

ADM Customer

by on 2018-10-28

Good service, helpful, patient and knowledgeable. Would recommend to others.
Good service, helpful, patient and knowledgeable. Would recommend to others.

Rated 5 out of 5

Philip Watts-Charnley

by on 2018-10-25

The on-line order service was easy to use. I went to the store to pick up my Bosch cordless vacuum cleaner where I was greeted by very friendly staff who had my order ready just a few hours after I had placed it. I can't think how I could be more satisfied with the service. I am also extremely happy with my vacuum cleaner.
The on-line order service was easy to use. I went to the store to pick up my Bosch cordless vacuum cleaner where I was greeted by very friendly staff who had my order ready just a few hours after I had placed it. I can't think how I could be more satisfied with the service. I am also extremely happy with my vacuum cleaner.

Rated 5 out of 5

ADM Customer

by on 2018-10-23

I could not find a better deal in the whole country ! I was researching for 3 Months and appliance direct kept popping up so I decided to give them a try. The website was easy to use with prices looking very good. When I called the store to ask a few questions I was pleasantly surprised at the enthusiasm and knowledge of *** finally helped me chose a full AEG package of 9 items in total. If it wasn’t for his knowledge I could have easily chosen the wrong products as previously suggested by another online supplier. I can’t thank the smart and polite drivers enough for the great service they also gave. You are a credit to independent stores and I have already told many friends in the *** area to buy from appliance direct Morecambe. P.s love my new kitchen appliances.
I could not find a better deal in the whole country ! I was researching for 3 Months and appliance direct kept popping up so I decided to give them a try. The website was easy to use with prices looking very good. When I called the store to ask a few questions I was pleasantly surprised at the enthusiasm and knowledge of *** finally helped me chose a full AEG package of 9 items in total. If it wasn’t for his knowledge I could have easily chosen the wrong products as previously suggested by another online supplier. I can’t thank the smart and polite drivers enough for the great service they also gave. You are a credit to independent stores and I have already told many friends in the *** area to buy from appliance direct Morecambe. P.s love my new kitchen appliances.

Rated 5 out of 5

ADM Customer

by on 2018-10-23

After looking online for a range cooker I found Appliance Direct as they were very competitive on price. The staff answered all of my questions and kept me up to date with when the cooker was due to be delivered. I received a text to let me know when to expect their delivery team to arrive. They were very professional and carefully manuevered the cooker into my kitchen. I’ll definitely will be recommending this company to my friends!
After looking online for a range cooker I found Appliance Direct as they were very competitive on price. The staff answered all of my questions and kept me up to date with when the cooker was due to be delivered. I received a text to let me know when to expect their delivery team to arrive. They were very professional and carefully manuevered the cooker into my kitchen. I’ll definitely will be recommending this company to my friends!

Rated 5 out of 5

ADM Customer

by on 2018-10-23

***
Amazing knowledge of the products ! I needed a full kitchen of Neff appliances and did not know where to start. Andy in sales and the store manager, helped me over the next Month to chose the best products for my needs. Cant thank him enough for all his advice.Such a professional company to deal with. Polite and courteous delivery drivers were so careful in my new kitchen when delivering. Kept up to date on delivery from start to finish. Best company I have had the pleasure to deal with in a very long time. Good on you Appliance Direct.
***
Amazing knowledge of the products ! I needed a full kitchen of Neff appliances and did not know where to start. Andy in sales and the store manager, helped me over the next Month to chose the best products for my needs. Cant thank him enough for all his advice.Such a professional company to deal with. Polite and courteous delivery drivers were so careful in my new kitchen when delivering. Kept up to date on delivery from start to finish. Best company I have had the pleasure to deal with in a very long time. Good on you Appliance Direct.

Rated 5 out of 5

ADM Customer

by on 2018-10-23

***
Brilliant !!

Ordered a range cooker, they called me to go through my exact requirements and double checked the sizes were correct. Who does that nowadays ? shows they care for the customer if you ask me ! *** arranged the day I requested. We opted for a 2 man delivery due to a few steps into the property which was a good job as the 2 brilliant guys were swaeting cobs by the time they had delivered the range to us. The whole delivery process is great with communication by emails and they send text messages all day to keep you informed that my afternoon 2 hour time slot was still on schedule. Great sales people. Great delivery guys who cant do enough for you. Will have no doubts going back again.
***
Brilliant !!

Ordered a range cooker, they called me to go through my exact requirements and double checked the sizes were correct. Who does that nowadays ? shows they care for the customer if you ask me ! *** arranged the day I requested. We opted for a 2 man delivery due to a few steps into the property which was a good job as the 2 brilliant guys were swaeting cobs by the time they had delivered the range to us. The whole delivery process is great with communication by emails and they send text messages all day to keep you informed that my afternoon 2 hour time slot was still on schedule. Great sales people. Great delivery guys who cant do enough for you. Will have no doubts going back again.

Rated 5 out of 5

ADM Customer

by on 2018-10-23

***
Brilliant !!

Ordered a range cooker, they called me to go through my exact requirements and double checked the sizes were correct. Who does that nowadays ? shows they care for the customer if you ask me ! *** arranged the day I requested. We opted for a 2 man delivery due to a few steps into the property which was a good job as the 2 brilliant guys were swaeting cobs by the time they had delivered the range to us. The whole delivery process is great with communication by emails and they send text messages all day to keep you informed that my afternoon 2 hour time slot was still on schedule. Great sales people. Great delivery guys who cant do enough for you. Will have no doubts going back again.
***
Brilliant !!

Ordered a range cooker, they called me to go through my exact requirements and double checked the sizes were correct. Who does that nowadays ? shows they care for the customer if you ask me ! *** arranged the day I requested. We opted for a 2 man delivery due to a few steps into the property which was a good job as the 2 brilliant guys were swaeting cobs by the time they had delivered the range to us. The whole delivery process is great with communication by emails and they send text messages all day to keep you informed that my afternoon 2 hour time slot was still on schedule. Great sales people. Great delivery guys who cant do enough for you. Will have no doubts going back again.

Rated 5 out of 5

ADM Customer

by on 2018-10-23

***
Best package deal on web, Amazing small company who can beat the big stores.

Ordered 3 Bosch items on Thursday afternoon and received confirmation at 5pm to inform approx 2 hour timeslot for Friday morning. Was able to plan my day.Arrived within the timeframe and I was updated by text message and emails from 7am that morning. Amazing, you can even see their delivery vehicle on the delivery app if you want to.
I have never met a more polite delivery driver. He took away the packaging, the old appliance for recycling and placed the items in my kitchen ready for my fitters when they arrive at weekend. All been fitted now and will be going back for more appliances next week. Wish all companies were as on the ball as these guys,
***
Best package deal on web, Amazing small company who can beat the big stores.

Ordered 3 Bosch items on Thursday afternoon and received confirmation at 5pm to inform approx 2 hour timeslot for Friday morning. Was able to plan my day.Arrived within the timeframe and I was updated by text message and emails from 7am that morning. Amazing, you can even see their delivery vehicle on the delivery app if you want to.
I have never met a more polite delivery driver. He took away the packaging, the old appliance for recycling and placed the items in my kitchen ready for my fitters when they arrive at weekend. All been fitted now and will be going back for more appliances next week. Wish all companies were as on the ball as these guys,

Rated 5 out of 5

ADM Customer

by on 2018-10-22

So very disappointed. Had a perfect service, friendly and organised. Offered discounts that were competitive so we went for this company over local ***. Unfortunately we have since had numerous problems:
The freezer was out fo stock and not able to be delivered for a couple of weeks delaying the order initially but then delivered separately-not really a big issue but no communication
The fridge came with a bent door and broken seal. This generated condensation which then leaked out the bottom on to the laminate flooring. Rather than replace the fridge an engineer was sent to repair it. So I now have a reconditioned expensive fridge rather than a brand new one.
We unfortunately have an issue which was our fault whereby the gas hob is a little too wide. We have been informed as it is not one you stock they cannot swap for a narrower one (even without a refund of the difference in cost). I am gutted. I feel this is poor customer service - cheaper products but no aftercare. I now regret massively not going to *** where I know that these issues would not have left me out of pocket and worrying about a faulty product going forward. I will not be recommending the company and feel extremely sad that this is the outcome after such a great initial service.
So very disappointed. Had a perfect service, friendly and organised. Offered discounts that were competitive so we went for this company over local ***. Unfortunately we have since had numerous problems:
The freezer was out fo stock and not able to be delivered for a couple of weeks delaying the order initially but then delivered separately-not really a big issue but no communication
The fridge came with a bent door and broken seal. This generated condensation which then leaked out the bottom on to the laminate flooring. Rather than replace the fridge an engineer was sent to repair it. So I now have a reconditioned expensive fridge rather than a brand new one.
We unfortunately have an issue which was our fault whereby the gas hob is a little too wide. We have been informed as it is not one you stock they cannot swap for a narrower one (even without a refund of the difference in cost). I am gutted. I feel this is poor customer service - cheaper products but no aftercare. I now regret massively not going to *** where I know that these issues would not have left me out of pocket and worrying about a faulty product going forward. I will not be recommending the company and feel extremely sad that this is the outcome after such a great initial service.

Rated 1 out of 5

gillian johnson

by on 2018-10-20

No complaints whatsoever love it &128536;
No complaints whatsoever love it &128536;

Rated 5 out of 5

Paul Brown

by on 2018-10-18

Fast efficient service.Delivery driver very friendly
Fast efficient service.Delivery driver very friendly

Rated 4 out of 5

ADM Customer

by on 2018-10-16

Good range; helpful, knowledgeable staff; delivery to my convenience - an easy and successful transaction.
Good range; helpful, knowledgeable staff; delivery to my convenience - an easy and successful transaction.

Rated 5 out of 5

Rosemary Marsh

by on 2018-10-16

I ordered a dishwasher on line. Really easy to order. Someone rang me the next day to arrange delivery. Excellent customer service all very helpful. Will definitely used again.
I ordered a dishwasher on line. Really easy to order. Someone rang me the next day to arrange delivery. Excellent customer service all very helpful. Will definitely used again.

Rated 4 out of 5

Alison Bettell

by on 2018-10-15

Superb cuztomer service every step of the way. Excellent delivery-couldn't have asked more. Polite and helpful throughout
Superb cuztomer service every step of the way. Excellent delivery-couldn't have asked more. Polite and helpful throughout

Rated 5 out of 5

Samantha Alsop

by on 2018-10-15

I was very impressed all round - the ease of your website, the great value of my purchase, the speed in which you delivered and even how amazingly customer focused your delivery men were. What s fantastic company! Well done!!
I was very impressed all round - the ease of your website, the great value of my purchase, the speed in which you delivered and even how amazingly customer focused your delivery men were. What s fantastic company! Well done!!

Rated 5 out of 5

Mo Tahir

by on 2018-10-14

We got an excellent service, right from ordering to delivery. We waited more than 6 weeks for the same items without delivery from another outlet but got it next day from here. Prices are very competitive and delivery service was fantastic and the guys delivering were very helpful. Saved in my favourites for future orders!
We got an excellent service, right from ordering to delivery. We waited more than 6 weeks for the same items without delivery from another outlet but got it next day from here. Prices are very competitive and delivery service was fantastic and the guys delivering were very helpful. Saved in my favourites for future orders!

Rated 5 out of 5

WENDY CLOUGH

by on 2018-10-13

Prices excellent. Inputting my order, a tall freezer, into computer not so good. Paid for 2 men to unwrap, put into 'situ' in my outside shed & remove old one. One man arrived Friday AM to offload only!! Spoke to company - they advised 'computer error' REALLY!! Surely human input error? This one man proceeded to bring freezer, at the request of the Company, through front door on a trolley. I held front door open with my R hand and put L hand around banister post for support. (In my seventies-not a spring chicken any more) . Freezer fell forward on final step up and landed on my middle finger L hand. OUCH!!
No apology offered, blood dripping all over my hands. Went faint with pain so sat down Man could not get freezer out of back door into my 'shed' so dumped it in the middle of kitchen. which I okayed, as my priority was my 'bleeding' crushed finger. Friend drove me to *** re: finger. *** sorted it and now going back every 3rd day for check and re-dress. Rang company, quick apology, but not really interested in my badly damaged finger!!! NO recompense or remorse for the 'saga' above. Two men arrived Monday AM to finish the job. I would not recommend
Prices excellent. Inputting my order, a tall freezer, into computer not so good. Paid for 2 men to unwrap, put into 'situ' in my outside shed & remove old one. One man arrived Friday AM to offload only!! Spoke to company - they advised 'computer error' REALLY!! Surely human input error? This one man proceeded to bring freezer, at the request of the Company, through front door on a trolley. I held front door open with my R hand and put L hand around banister post for support. (In my seventies-not a spring chicken any more) . Freezer fell forward on final step up and landed on my middle finger L hand. OUCH!!
No apology offered, blood dripping all over my hands. Went faint with pain so sat down Man could not get freezer out of back door into my 'shed' so dumped it in the middle of kitchen. which I okayed, as my priority was my 'bleeding' crushed finger. Friend drove me to *** re: finger. *** sorted it and now going back every 3rd day for check and re-dress. Rang company, quick apology, but not really interested in my badly damaged finger!!! NO recompense or remorse for the 'saga' above. Two men arrived Monday AM to finish the job. I would not recommend

Rated 2 out of 5

ADM Customer

by on 2018-10-13

paying for delivery man ,
Not taking the packing away,
Not stamping the Warranty card.
paying for delivery man ,
Not taking the packing away,
Not stamping the Warranty card.

Rated 2 out of 5

ADM Customer

by on 2018-10-13

I had researched on line and found Appliance Direct to be the most competitive on all the appliances I was looking for. I went in more than once to have a chat about I would eventually be ordering. When I eventually made my purchases, AD kept them for me for over three weeks.
I had researched on line and found Appliance Direct to be the most competitive on all the appliances I was looking for. I went in more than once to have a chat about I would eventually be ordering. When I eventually made my purchases, AD kept them for me for over three weeks.

Rated 4 out of 5

ADM Customer

by on 2018-10-13

Your customer services i would rate as excellent.nothing to much trouble 5xxxxx rating.
Your customer services i would rate as excellent.nothing to much trouble 5xxxxx rating.

Rated 5 out of 5

ADM Customer

by on 2018-10-13

I recently bought a tumble dryer.

The staff were very helpful.
The product was in stock and delivered the following day.
I recently bought a tumble dryer.

The staff were very helpful.
The product was in stock and delivered the following day.

Rated 5 out of 5

ADM Customer

by on 2018-10-13

First class service, but haven’t as yet received my receipt for the appliances.
First class service, but haven’t as yet received my receipt for the appliances.

Rated 4 out of 5

ADM Customer

by on 2018-10-12

The man who advised us on purchasing a new oven was knowledgeable and impartial. He was able to offer clearly the differences between makes and models. My husband and I were impressed.
The man who advised us on purchasing a new oven was knowledgeable and impartial. He was able to offer clearly the differences between makes and models. My husband and I were impressed.

Rated 5 out of 5

Anita Hird

by on 2018-10-12

Excellent service and very pleased with fridge freezer delivered. We would recommend your service to others.
Excellent service and very pleased with fridge freezer delivered. We would recommend your service to others.

Rated 5 out of 5

Paul Smith

by on 2018-10-12

exceptionally nice experience, and delivery gentlemen spot on too. will use again without doubt
exceptionally nice experience, and delivery gentlemen spot on too. will use again without doubt

Rated 5 out of 5

ADM Customer

by on 2018-10-11

Purchased three AEG appliances - friendly service and competitive pricing and delivered as promised - what more can you ask for.
Can highly recommend Appliance DIrect.
Purchased three AEG appliances - friendly service and competitive pricing and delivered as promised - what more can you ask for.
Can highly recommend Appliance DIrect.

Rated 5 out of 5

Andrew Greenwood

by on 2018-10-11

From order to payment to delivery excellent.
Only one fault, if the contact number given is not a mobile, then the customer does not get a series of texts detailing the delivery times. It was pure luck that we happened to be at home to take delivery.
From order to payment to delivery excellent.
Only one fault, if the contact number given is not a mobile, then the customer does not get a series of texts detailing the delivery times. It was pure luck that we happened to be at home to take delivery.

Rated 5 out of 5

ADM Customer

by on 2018-10-11

Good quality service throughout
Good quality service throughout

Rated 5 out of 5

Cara Pinder-Emery

by on 2018-10-11

The service is good and getting the exact timeslot the day before is great. However, they delivered just after the timeslot had finished, and I almost had to rearrange delivery because my tenant had an appointment to go to. Then they said that they weren’t going to collect the old machine because that’s an extra service. But I had paid for that and once they rang the office they realised and took it away. Maybe it was just a bad day for them but they could update me on exact delivery time and have the details of my request with them
The service is good and getting the exact timeslot the day before is great. However, they delivered just after the timeslot had finished, and I almost had to rearrange delivery because my tenant had an appointment to go to. Then they said that they weren’t going to collect the old machine because that’s an extra service. But I had paid for that and once they rang the office they realised and took it away. Maybe it was just a bad day for them but they could update me on exact delivery time and have the details of my request with them

Rated 3 out of 5

ADM Customer

by on 2018-10-09

Good overall service although I was advised that it would cost me *** at the local recycling unit to take my old fridge freezer and that they could take it for me at the same price, which I agreed. But later I did learn that its free to take the fride freezer to our local recycling unit.
Good overall service although I was advised that it would cost me *** at the local recycling unit to take my old fridge freezer and that they could take it for me at the same price, which I agreed. But later I did learn that its free to take the fride freezer to our local recycling unit.

Rated 4 out of 5

ADM Customer

by on 2018-10-09

None
None

Rated 5 out of 5

Paul Tomkinson

by on 2018-10-07

Top service, confirmed delivery date by email and contacted on the day to give time slot. Product as described and much cheaper than other suppliers. Would highly recommend!
Top service, confirmed delivery date by email and contacted on the day to give time slot. Product as described and much cheaper than other suppliers. Would highly recommend!

Rated 5 out of 5

Mike Eaton

by on 2018-10-06

Purchased a tumble dryer on line. Lowest price compared to all the usual suppliers, amazon, currys etc. including delivery. No hassle at out. Very easy to deal with.
Purchased a tumble dryer on line. Lowest price compared to all the usual suppliers, amazon, currys etc. including delivery. No hassle at out. Very easy to deal with.

Rated 5 out of 5

Robert Clulow

by on 2018-10-06

From order to delivery no problem excellent service
From order to delivery no problem excellent service

Rated 5 out of 5

ADM Customer

by on 2018-10-06

Excellent service, very helpful and knowledgeable staff. The shop is well laid out which aids the decision making process when choosing appliances.
The staff advised us regarding the cashback deal which made claiming a simple exercise.
The delivery service was faultless and we were kept informed regarding delivery times. The driver was careful with our appliances and took the time and trouble to place them in the room where they are being stored prior to installation.
Overall - excellent experience
Excellent service, very helpful and knowledgeable staff. The shop is well laid out which aids the decision making process when choosing appliances.
The staff advised us regarding the cashback deal which made claiming a simple exercise.
The delivery service was faultless and we were kept informed regarding delivery times. The driver was careful with our appliances and took the time and trouble to place them in the room where they are being stored prior to installation.
Overall - excellent experience

Rated 5 out of 5

Anita Callow

by on 2018-10-05

Great delivery friendly and helpful delivery nen
Great delivery friendly and helpful delivery nen

Rated 5 out of 5

Tasdik Patel

by on 2018-10-05

*** i rang morecambe office and explain the situation to them and they volentired to deliver new one but it was 4 days wait and when I asked them if I was ok to use the machine till they can deliver new one as I was without a dryer they said no I can’t otherwise they won’t be able to give me new one if I use it which wasn’t my fault in first place anyway I wasn’t happy with the after service
*** i rang morecambe office and explain the situation to them and they volentired to deliver new one but it was 4 days wait and when I asked them if I was ok to use the machine till they can deliver new one as I was without a dryer they said no I can’t otherwise they won’t be able to give me new one if I use it which wasn’t my fault in first place anyway I wasn’t happy with the after service

Rated 2 out of 5

ADM Customer

by on 2018-10-05

There is no room for improvement excellent service all round
There is no room for improvement excellent service all round

Rated 5 out of 5

ADM Customer

by on 2018-10-05

Just what was required - thanks
Just what was required - thanks

Rated 5 out of 5

Susan Towers

by on 2018-10-04

Very pleased with your service
Very pleased with your service

Rated 5 out of 5

ADM Customer

by on 2018-10-04

This is my 3rd purchase from Appliance direct Morecambe and again they have looked after me very well indeed. The goods arrived on the day we agreed, The price was competitive and the staff were very helpful. What more can I say.
This is my 3rd purchase from Appliance direct Morecambe and again they have looked after me very well indeed. The goods arrived on the day we agreed, The price was competitive and the staff were very helpful. What more can I say.

Rated 5 out of 5

Lyndon Bishop

by on 2018-10-04

I cannot fault any aspect of my experience with ApplianceDirect Morecambe, From the online ordering, confirmation was simple and easy and the delivery was on-time, swift and pleasant.

I must mention that the delivery person was exceptionally helpful and friendly and courteous throughout - a big plus in my book.

Thank you very much ApplianceDirect Morecambe
I cannot fault any aspect of my experience with ApplianceDirect Morecambe, From the online ordering, confirmation was simple and easy and the delivery was on-time, swift and pleasant.

I must mention that the delivery person was exceptionally helpful and friendly and courteous throughout - a big plus in my book.

Thank you very much ApplianceDirect Morecambe

Rated 5 out of 5

Glenn Judge

by on 2018-10-04

Best online price for a Hoover dryer. Quick delivery with a really helpful delivery team. Would highly recommend them.
Best online price for a Hoover dryer. Quick delivery with a really helpful delivery team. Would highly recommend them.

Rated 5 out of 5

ADM Customer

by on 2018-10-04

Very helpful staff when first visiting the store, and again when telephoning to place order for appliance chosen.

Advising on deliver date which was met.


Very competitive on price.


I have bought appliance before from Appliencedirect and found them excellent to deal with.
Very helpful staff when first visiting the store, and again when telephoning to place order for appliance chosen.

Advising on deliver date which was met.


Very competitive on price.


I have bought appliance before from Appliencedirect and found them excellent to deal with.

Rated 5 out of 5

ADM Customer

by on 2018-10-03

Completely satisfied. The staff helped us in every aspect
Completely satisfied. The staff helped us in every aspect

Rated 5 out of 5

ADM Customer

by on 2018-10-03

Brilliant! Ordered on Sunday & arrived Tuesday. I won't bother with *** in the future!
Brilliant! Ordered on Sunday & arrived Tuesday. I won't bother with *** in the future!

Rated 5 out of 5

Carolyn Reynolds

by on 2018-10-03

I asked if appliances could be taken to London if I paid for it. Said no!
I asked if appliances could be taken to London if I paid for it. Said no!

Rated 4 out of 5

ADM Customer

by on 2018-09-30

Professional, knowledgeable, courteous and good value.
Professional, knowledgeable, courteous and good value.

Rated 5 out of 5

Sharon Hurst

by on 2018-09-29

Everything was great
Everything was great

Rated 5 out of 5

Stephen Counsell

by on 2018-09-27

A very competitive price, excellent help on the phone and prompt and free delivery. I cannot praise their service enough. Excellent.
A very competitive price, excellent help on the phone and prompt and free delivery. I cannot praise their service enough. Excellent.

Rated 5 out of 5

ADM Customer

by on 2018-09-27

Item as described was delivered as scheduled with an update from the helpful driver. Thank you.
Item as described was delivered as scheduled with an update from the helpful driver. Thank you.

Rated 4 out of 5

Dawn Wood

by on 2018-09-26

Knew which fridge freezer I wanted and you were much cheaper than everyone. Ordered, chose delivery date and got emails straightaway. Got email day before to say am or pm and a phone call when an hour away.
Really don't know anything more you can do to improve your great service. Would definitely use again and recommend.
Knew which fridge freezer I wanted and you were much cheaper than everyone. Ordered, chose delivery date and got emails straightaway. Got email day before to say am or pm and a phone call when an hour away.
Really don't know anything more you can do to improve your great service. Would definitely use again and recommend.

Rated 5 out of 5

ADM Customer

by on 2018-09-25

Perfect customer service I will use them again
Perfect customer service I will use them again

Rated 5 out of 5

ADM Customer

by on 2018-09-24

Helpful and pleasant
Helpful and pleasant

Rated 4 out of 5

Clive Saul

by on 2018-09-23

Excellent, friendly service, needed a tumble dryer which I collected a couple of hours after reserving
Excellent, friendly service, needed a tumble dryer which I collected a couple of hours after reserving

Rated 5 out of 5

sam worgan

by on 2018-09-23

Contacted this store after 6 month some very poor service from a major national company, what a difference, so friendly and knowledgible, a relief to feel trust in the purchase.
Contacted this store after 6 month some very poor service from a major national company, what a difference, so friendly and knowledgible, a relief to feel trust in the purchase.

Rated 5 out of 5

Andrew Uberschar

by on 2018-09-23

We are very satisfied with the service we received and would not hesitate to recommend you to others.
We ordered the goods 8.00pm one evening and the order was delivered by 1.30pm next day!
We are very satisfied with the service we received and would not hesitate to recommend you to others.
We ordered the goods 8.00pm one evening and the order was delivered by 1.30pm next day!

Rated 5 out of 5

ADM Customer

by on 2018-09-23

Excellent advice, service and delivery
Excellent advice, service and delivery

Rated 5 out of 5

Janet Lees

by on 2018-09-23

Excellent
Excellent

Rated 5 out of 5

ADM Customer

by on 2018-09-23

The service was good the only thing I could find fault with is the delivery slots.We were given 7 am to 12 noon and we waited
The service was good the only thing I could find fault with is the delivery slots.We were given 7 am to 12 noon and we waited

Rated 4 out of 5

Brian  Rhoden

by on 2018-09-22

Very easy to order online good choice of brands and competitive prices, delivery 1st class on your specified day.
Very easy to order online good choice of brands and competitive prices, delivery 1st class on your specified day.

Rated 5 out of 5

ADM Customer

by on 2018-09-22

After spending over £*** with this company on *** and Bosch appliances in the last two months and taking the view to support our local businesses, I am disgusted with the after sales care. We ordered several items for our new kitchen and asked if we could exchange one item for a different model. Our item was still boxed and unopened, but as we had had it for one week past the four week return period we were told there was nothing that could be done. We have also bought several items from you over the past few years. Well no more local business loyalty, we will buy from the internet in future and will also tell all our friend and family about this very short sighted lack of customer service. My rating now for your business in zero! I have had to click one star but as I said ZERO
After spending over £*** with this company on *** and Bosch appliances in the last two months and taking the view to support our local businesses, I am disgusted with the after sales care. We ordered several items for our new kitchen and asked if we could exchange one item for a different model. Our item was still boxed and unopened, but as we had had it for one week past the four week return period we were told there was nothing that could be done. We have also bought several items from you over the past few years. Well no more local business loyalty, we will buy from the internet in future and will also tell all our friend and family about this very short sighted lack of customer service. My rating now for your business in zero! I have had to click one star but as I said ZERO

Rated 1 out of 5

ADM Customer

by on 2018-09-21

We were very pleased that delivery was arranged so quickly (the day after purchase) and was done so efficiently. Arrived at the time indicated. We would certainly recommend to others.
We were very pleased that delivery was arranged so quickly (the day after purchase) and was done so efficiently. Arrived at the time indicated. We would certainly recommend to others.

Rated 5 out of 5

ADM Customer

by on 2018-09-20

Ordered and paid for by phone. Friendly service. Free delivery was a bonus. I would recommend appliancedirect. Morecambe to others.
Ordered and paid for by phone. Friendly service. Free delivery was a bonus. I would recommend appliancedirect. Morecambe to others.

Rated 5 out of 5

ADM Customer

by on 2018-09-20

Excellent advice from staff member in Morecambe store.
Excellent advice from staff member in Morecambe store.

Rated 5 out of 5

ADM Customer

by on 2018-09-20

Good service. Came when told.
Good service. Came when told.

Rated 4 out of 5

ADM Customer

by on 2018-09-19

Great service from *** in the Sale Room and the guys delivering the cooker. Competitive pricing too. However, AGA/Rangemaster could do with upping there game with regards to communication over expected delivery date, telling Appliancedirect the day before its due that it won't be delivered isn't very professional. We had tradesmaen lined up to complete the installation which was a bigger job than normal and putting them off at short notice was embarrassing
Great service from *** in the Sale Room and the guys delivering the cooker. Competitive pricing too. However, AGA/Rangemaster could do with upping there game with regards to communication over expected delivery date, telling Appliancedirect the day before its due that it won't be delivered isn't very professional. We had tradesmaen lined up to complete the installation which was a bigger job than normal and putting them off at short notice was embarrassing

Rated 5 out of 5

ADM Customer

by on 2018-09-19

Very happy with the service from Appliance Direct. The required freezer was in stock and available for next day delivery. They said it would be a p.m. delivery and when I rang them on the day to check if they had a update on the time they gave me the driver's number. He confirmed they would be at my house in about 15 minutes, and they were. Old freezer taking away, new freezer working fine.
Very happy with the service from Appliance Direct. The required freezer was in stock and available for next day delivery. They said it would be a p.m. delivery and when I rang them on the day to check if they had a update on the time they gave me the driver's number. He confirmed they would be at my house in about 15 minutes, and they were. Old freezer taking away, new freezer working fine.

Rated 5 out of 5

James Brierley

by on 2018-09-19

the service we received was excellent even to a a phone call informing that the driver was slightly behind on delivery time. I was of the understanding that Neff was built in Germany not Turkey as stated on the model we purchased. Had I known at the time of purchase it was built in Turkey, I would not have continued with the sale. It was also wrongly fitted with a 3 amp fuse

Have dealt with you before and would recommend you for your competitive pricing and service
the service we received was excellent even to a a phone call informing that the driver was slightly behind on delivery time. I was of the understanding that Neff was built in Germany not Turkey as stated on the model we purchased. Had I known at the time of purchase it was built in Turkey, I would not have continued with the sale. It was also wrongly fitted with a 3 amp fuse

Have dealt with you before and would recommend you for your competitive pricing and service

Rated 5 out of 5

peter  france

by on 2018-09-18

TELEPHONE ENQUIRY ANSWERED MY QUERIES AND ORDERING ON LINE WAS SIMPLE. DELIVERY REQUEST FOLLOWED TO THE LETTER
TELEPHONE ENQUIRY ANSWERED MY QUERIES AND ORDERING ON LINE WAS SIMPLE. DELIVERY REQUEST FOLLOWED TO THE LETTER

Rated 5 out of 5

ADM Customer

by on 2018-09-18

We visited the store and were served by *** who undertook research and emailed us with the findings until we were able to make an informed decision. We the placed the order, checked on delivery as we are a first floor apartment. Delivery was on time and the delivery guys very helpful. Overall a first class service. Thank you
We visited the store and were served by *** who undertook research and emailed us with the findings until we were able to make an informed decision. We the placed the order, checked on delivery as we are a first floor apartment. Delivery was on time and the delivery guys very helpful. Overall a first class service. Thank you

Rated 5 out of 5

ADM Customer

by on 2018-09-18

Excellent service
Excellent service

Rated 5 out of 5

ADM Customer

by on 2018-09-17

I received excellent service from Appliance direct from being shown the selection of built under fridges for sale to Purchasing it, through to delivery everything happened as I was informed it would . The delivery men were cheerful and delivered the fridge efficiently and in the time slot allocated. I contacted the fitter you recommended and he turned up 20 minutes later and the fridge was in and running within the hour. Thank you to Appliance direct.
I received excellent service from Appliance direct from being shown the selection of built under fridges for sale to Purchasing it, through to delivery everything happened as I was informed it would . The delivery men were cheerful and delivered the fridge efficiently and in the time slot allocated. I contacted the fitter you recommended and he turned up 20 minutes later and the fridge was in and running within the hour. Thank you to Appliance direct.

Rated 5 out of 5

ADM Customer

by on 2018-09-14

I received excellent service from the salesman (***) and the fridge freezer arrived the following day within the time slot with 2 pleasant delivery men. I’m very pleased with fridge freezer. Thank you
I received excellent service from the salesman (***) and the fridge freezer arrived the following day within the time slot with 2 pleasant delivery men. I’m very pleased with fridge freezer. Thank you

Rated 5 out of 5

Gemma  Mercer

by on 2018-09-14

Super service, they called me and updated me and delivered it really quick and helped me with all my questions
Super service, they called me and updated me and delivered it really quick and helped me with all my questions

Rated 5 out of 5

ADM Customer

by on 2018-09-13

Efficient, friendly staff.
Efficient, friendly staff.

Rated 5 out of 5

Elizabeth Dawson

by on 2018-09-13

I was so impressed by the delivery service that I have already posted a review *** Full information given, delivery was in the time frame given, and very courteous service as the deliverers unpacked and positioned our new freezer. Product (Lec under counter freezer) also fine runs nice and quietly.
I was so impressed by the delivery service that I have already posted a review *** Full information given, delivery was in the time frame given, and very courteous service as the deliverers unpacked and positioned our new freezer. Product (Lec under counter freezer) also fine runs nice and quietly.

Rated 5 out of 5

ADM Customer

by on 2018-09-12

Everything was treated with courtesy, especially the van driver. Very satisfactory.
Everything was treated with courtesy, especially the van driver. Very satisfactory.

Rated 5 out of 5

ADM Customer

by on 2018-09-11

my rating is purely for delivery.my morning time-slot did not occur until the afternoon.the delivery men disconnected the old appliance(***)but for some reason could not connect the new appliance(also a ***).they cut some of the hose on the new appliance and then said they werent plumbers and to get a professional in.I managed to get one at fairly short notice but even then it was a week before he could get to connect the appliance.So I have paid *** pounds for a connection that didnt take place and a further *** pounds to a plumber to do the job! As to recommending the supplier that would depend on whether they would consider compensation.I have spoken to them but have not had a satisfactory explanation for the non connection.
my rating is purely for delivery.my morning time-slot did not occur until the afternoon.the delivery men disconnected the old appliance(***)but for some reason could not connect the new appliance(also a ***).they cut some of the hose on the new appliance and then said they werent plumbers and to get a professional in.I managed to get one at fairly short notice but even then it was a week before he could get to connect the appliance.So I have paid *** pounds for a connection that didnt take place and a further *** pounds to a plumber to do the job! As to recommending the supplier that would depend on whether they would consider compensation.I have spoken to them but have not had a satisfactory explanation for the non connection.

Rated 2 out of 5

ADM Customer

by on 2018-09-11

Excellent service . Ordered a fridge freeze in the afternoon and it was delivered next morning . The sales chap very helpful and the delivery drivers very courteous . Would definitely recommend
Excellent service . Ordered a fridge freeze in the afternoon and it was delivered next morning . The sales chap very helpful and the delivery drivers very courteous . Would definitely recommend

Rated 5 out of 5

ADM Customer

by on 2018-09-11

The washer/dryer was delivered on the correct day and time but was badly damaged, I had taken the day off work for this delivery and was told they were too busy to deliver another that day and that it would have to be the following day, I was very disappointed that these products were not checked before delivery.
The washer/dryer was delivered on the correct day and time but was badly damaged, I had taken the day off work for this delivery and was told they were too busy to deliver another that day and that it would have to be the following day, I was very disappointed that these products were not checked before delivery.

Rated 2 out of 5

ADM Customer

by on 2018-09-10

First class service delivery was quick and on time very good and helpful staff would use again.
First class service delivery was quick and on time very good and helpful staff would use again.

Rated 5 out of 5

Stephen Smith

by on 2018-09-09

The Price was good, Once out of the packaging the product appears as it should for a new appliance. The collection of the old fridge freezer was not good, ringing up an hour before delivery to tell us if we wanted it collected it needed to be out in the street for collection, in most households that would not be practical. The product was too big in the packaging to pass through standard sized large doorways and too heavy for the one man sent to move on his own. Health and safety ment he was unable to use me as a second lifter and the condition that we paid extra for unpacking ment we were left with with the choice of leave it in the street or, with all our freezer and fridge food out in boxes, have it taken away to be delivered later.
I took the door off, the delivery driver reluctantly assisted in getting it over the threshold (more keen to photo it on its side to say it wasn’t his fault) and my son came over in the evening to help move the unpacked unit into the kitchen.
The Price was good, Once out of the packaging the product appears as it should for a new appliance. The collection of the old fridge freezer was not good, ringing up an hour before delivery to tell us if we wanted it collected it needed to be out in the street for collection, in most households that would not be practical. The product was too big in the packaging to pass through standard sized large doorways and too heavy for the one man sent to move on his own. Health and safety ment he was unable to use me as a second lifter and the condition that we paid extra for unpacking ment we were left with with the choice of leave it in the street or, with all our freezer and fridge food out in boxes, have it taken away to be delivered later.
I took the door off, the delivery driver reluctantly assisted in getting it over the threshold (more keen to photo it on its side to say it wasn’t his fault) and my son came over in the evening to help move the unpacked unit into the kitchen.

Rated 2 out of 5

ADM Customer

by on 2018-09-09

Your service was perfect for us. The ordering and delivery were very slick and the delivery men were polite and professional.

Thank you.
Your service was perfect for us. The ordering and delivery were very slick and the delivery men were polite and professional.

Thank you.

Rated 5 out of 5

ADM Customer

by on 2018-09-08

Everything was excellent from sales assistant to being kept informed about delivery and the delivery men were very helpful
Everything was excellent from sales assistant to being kept informed about delivery and the delivery men were very helpful

Rated 4 out of 5

ADM Customer

by on 2018-09-07

Staff were helpful and well-informed. Order procedure was straightforward. Delivery was quick. I do think though that 7am is an unreasonable time to deliver something. In the event they arrived at 9.30, but I still had to be up at 6.30, just in case. I would recommend to others
Staff were helpful and well-informed. Order procedure was straightforward. Delivery was quick. I do think though that 7am is an unreasonable time to deliver something. In the event they arrived at 9.30, but I still had to be up at 6.30, just in case. I would recommend to others

Rated 5 out of 5

Clare Stonehewer

by on 2018-09-07

Delighted with the service right from ordering to delivery and the 2 delivery men we more than helpful and nothing seemed too much trouble for them.
Delighted with the service right from ordering to delivery and the 2 delivery men we more than helpful and nothing seemed too much trouble for them.

Rated 5 out of 5

ADM Customer

by on 2018-09-06

I have used these in the past and they are a top shop to deal with.
They helped us with good advice in the show room and we also got a great deal as one of the items was reduced by 50%.
The goods arrived at my house and after checking my cooker there was a small amount of damage to on of the pan holder.
They had the replacement sent out to me within 3 days.
A great local shop with very helpful staff.
I have used these in the past and they are a top shop to deal with.
They helped us with good advice in the show room and we also got a great deal as one of the items was reduced by 50%.
The goods arrived at my house and after checking my cooker there was a small amount of damage to on of the pan holder.
They had the replacement sent out to me within 3 days.
A great local shop with very helpful staff.

Rated 5 out of 5

ADM Customer

by on 2018-09-06

I was pointed at Appliances Direct by a different retailer who couldn't provide a new Fridge Freezer in the time I needed one.
I was very pleasantly surprised by Appliances Direct, ithey had a good selection of appliances across all price ranges, and the staff were very helpful, even going so far as to searching their stock for a fridge freezer the exact size I needed.
Delivery was quick, and they removed and took away my old fridge.
I was pointed at Appliances Direct by a different retailer who couldn't provide a new Fridge Freezer in the time I needed one.
I was very pleasantly surprised by Appliances Direct, ithey had a good selection of appliances across all price ranges, and the staff were very helpful, even going so far as to searching their stock for a fridge freezer the exact size I needed.
Delivery was quick, and they removed and took away my old fridge.

Rated 5 out of 5

Stuart  Hopkins

by on 2018-09-04

They were absolutely fantastic.
Great personal service.
I really cannot daily then in any way.
Thankyou so much for a stress free experience
They were absolutely fantastic.
Great personal service.
I really cannot daily then in any way.
Thankyou so much for a stress free experience

Rated 5 out of 5

ADM Customer

by on 2018-09-04

Ordered te product one day and was delivered the next day. I was kept fully informed about the delivery progress through the the process. Appliance will be my first choice in the future ,they had the right products at the right price and a first class service from all of the staff we were involved with.
Ordered te product one day and was delivered the next day. I was kept fully informed about the delivery progress through the the process. Appliance will be my first choice in the future ,they had the right products at the right price and a first class service from all of the staff we were involved with.

Rated 5 out of 5

CATHERINE ALLOTT

by on 2018-09-04

After a failed order at *** and a customer service advisor who couldnt be bothered to speak (teenage grunts)i cancelled the order and reordered at appliance direct.Fabulous service from start to finish. Easy website, next day delivery FREE on a bank holiday too! and 2 very helpful smiley delivery men. Love my new washer and would go to them every time now.
After a failed order at *** and a customer service advisor who couldnt be bothered to speak (teenage grunts)i cancelled the order and reordered at appliance direct.Fabulous service from start to finish. Easy website, next day delivery FREE on a bank holiday too! and 2 very helpful smiley delivery men. Love my new washer and would go to them every time now.

Rated 5 out of 5

ADM Customer

by on 2018-09-04

I contacted appliance direct having waited 2 weeks for another company to supply thr fridge freezer that we had ordered.I was impressed that they not only had the model
in stock for *** less but could arrange for free delivery within 3 days.
The gentleman who did the delivery contacted us on the day to confirm the fridge would be delivered within an hour.When he did arrive he was efficient polite and helpful. Overall excellent service.
I contacted appliance direct having waited 2 weeks for another company to supply thr fridge freezer that we had ordered.I was impressed that they not only had the model
in stock for *** less but could arrange for free delivery within 3 days.
The gentleman who did the delivery contacted us on the day to confirm the fridge would be delivered within an hour.When he did arrive he was efficient polite and helpful. Overall excellent service.

Rated 5 out of 5

ADM Customer

by on 2018-09-04

Very impressive service by everyone. The prices are very competitive and usually the cheapest on the web. The delivery team are always on time and very courteous and helpful. One of the girls out of the office was helping out in the showroom. I was very impressed how knowledgable and helpful she was on all the products I was looking at. Overall a five star service.
Very impressive service by everyone. The prices are very competitive and usually the cheapest on the web. The delivery team are always on time and very courteous and helpful. One of the girls out of the office was helping out in the showroom. I was very impressed how knowledgable and helpful she was on all the products I was looking at. Overall a five star service.

Rated 5 out of 5

ADM Customer

by on 2018-09-04

Excellent service | Washing machine fitted speedily | Arrived punctuality (called ahead of time and came earlier than originally stated) | Would definitely use again
Excellent service | Washing machine fitted speedily | Arrived punctuality (called ahead of time and came earlier than originally stated) | Would definitely use again

Rated 5 out of 5

Ian Swift

by on 2018-09-03

Excellent service, appliance delivered exactly as promised with great communication throughout the process. First rate.
Excellent service, appliance delivered exactly as promised with great communication throughout the process. First rate.

Rated 5 out of 5

Amanda Bowen

by on 2018-09-03

Good customer service
Good customer service

Rated 5 out of 5

ADM Customer

by on 2018-09-03

*** the manger was excellent - very knowledgable - very helpful and went out of his way to make the whole buying experience painless - and we got a fantastic oven and hob. Would not hesitate to buy all our appliances from here in future.
*** the manger was excellent - very knowledgable - very helpful and went out of his way to make the whole buying experience painless - and we got a fantastic oven and hob. Would not hesitate to buy all our appliances from here in future.

Rated 5 out of 5

ADM Customer

by on 2018-09-02

Order procedure very simple , just phone and ordered and received a confirmatory email.

Very pleased with price and delivery as stated.

Will use this company again should the need arise.
Order procedure very simple , just phone and ordered and received a confirmatory email.

Very pleased with price and delivery as stated.

Will use this company again should the need arise.

Rated 5 out of 5

George Higham

by on 2018-08-31

Overall with placing the order, receiving it and the customer support I had, I was completely satisfied. 5 STARS says it all. I'll be back!
Overall with placing the order, receiving it and the customer support I had, I was completely satisfied. 5 STARS says it all. I'll be back!

Rated 5 out of 5

ADM Customer

by on 2018-08-30

Have dealt with Appliance Direct on a number of occasions and always received very good customer care, nothing is too much ,would definitely recommend 10/10
Have dealt with Appliance Direct on a number of occasions and always received very good customer care, nothing is too much ,would definitely recommend 10/10

Rated 5 out of 5

ADM Customer

by on 2018-08-30

totally satisfied quick and efficient helpful
totally satisfied quick and efficient helpful

Rated 5 out of 5

ADM Customer

by on 2018-08-29

Great service, prompt delivery, good price for item.

Would definately use them again
Great service, prompt delivery, good price for item.

Would definately use them again

Rated 5 out of 5

Tracey Turner

by on 2018-08-29

I found it easy to order and the standard of delivery very satisfactory.
I found it easy to order and the standard of delivery very satisfactory.

Rated 5 out of 5

ADM Customer

by on 2018-08-29

Delivery and item okay. However, I paid £*** extra for you to take away my old Freezer. The two men who came took away the freezer but would not take away the polystyrene/ plastic wrapper. I thought this small matter let the Company down. I would have thought that if you pay to have the old machine removed then the packing should be taken away as well. Perhaps a small point but these things are important for a Company that is presumably interested in providing an excellent service.
Delivery and item okay. However, I paid £*** extra for you to take away my old Freezer. The two men who came took away the freezer but would not take away the polystyrene/ plastic wrapper. I thought this small matter let the Company down. I would have thought that if you pay to have the old machine removed then the packing should be taken away as well. Perhaps a small point but these things are important for a Company that is presumably interested in providing an excellent service.

Rated 4 out of 5

ADM Customer

by on 2018-08-29

Service was excellent with delivery on the date agreed with time slot sent the day before by very considerent drivers
Kitchen not installed yet so cannot comment on the appliances but I’m sure they will be fine
Service was excellent with delivery on the date agreed with time slot sent the day before by very considerent drivers
Kitchen not installed yet so cannot comment on the appliances but I’m sure they will be fine

Rated 5 out of 5

Rosalyn Illingworth

by on 2018-08-29

Great service and value for money, first washer arrived damahed from supplier but I rang immediately and a replacement was received 8.30 am next morning
Great service and value for money, first washer arrived damahed from supplier but I rang immediately and a replacement was received 8.30 am next morning

Rated 4 out of 5

Martin  Armer

by on 2018-08-28

super speedy and excellent service
super speedy and excellent service

Rated 5 out of 5

siobhain Wood

by on 2018-08-28

*** at cheep price and delivery on time
*** at cheep price and delivery on time

Rated 4 out of 5

Jane Latin

by on 2018-08-28

Excellent service as always from ordering through to delivery. The two guys were prompt, polite and efficient. The fridge/freezer is just what we needed. Certainly have no problem recommending you to other people
Excellent service as always from ordering through to delivery. The two guys were prompt, polite and efficient. The fridge/freezer is just what we needed. Certainly have no problem recommending you to other people

Rated 5 out of 5

ADM Customer

by on 2018-08-27

very good custmer service.
very good custmer service.

Rated 5 out of 5

ADM Customer

by on 2018-08-27

Very good sales assistance from the off, had a problem with first washer after 1 day, Appliance Direct were spot on with assistance and everything ok now, full marks for customer care 10/10
Very good sales assistance from the off, had a problem with first washer after 1 day, Appliance Direct were spot on with assistance and everything ok now, full marks for customer care 10/10

Rated 5 out of 5

anthony webster

by on 2018-08-25

GOOD AND HELPFUL SERVICE
GOOD AND HELPFUL SERVICE

Rated 4 out of 5

Kevin Kraushaar

by on 2018-08-24

Excellent and smooth service from online ordering through to delivery and siting of the fridge freezer.
Excellent and smooth service from online ordering through to delivery and siting of the fridge freezer.

Rated 5 out of 5

ADM Customer

by on 2018-08-24

I phoned the shop in Morecambe and the person I spoke to was very knowledgeable and extremely helpful. The dishwasher I ordered arrived the next day with a text message sent later on the day I ordered stating an a.m or p.m delivery.

The delivery driver also contacted me half an hour before to let me know he was close by which was great.

All in all a very good service with excellent communication throughout. Very impressed and will use again when required. Cheers appliance Direct, top service.
I phoned the shop in Morecambe and the person I spoke to was very knowledgeable and extremely helpful. The dishwasher I ordered arrived the next day with a text message sent later on the day I ordered stating an a.m or p.m delivery.

The delivery driver also contacted me half an hour before to let me know he was close by which was great.

All in all a very good service with excellent communication throughout. Very impressed and will use again when required. Cheers appliance Direct, top service.

Rated 5 out of 5

ADM Customer

by on 2018-08-22

Excellent service, especially from James, and fast delivery!
Excellent service, especially from James, and fast delivery!

Rated 5 out of 5

Carolyn Mercer

by on 2018-08-22

Order procedure, follow up, price - all excellent.
Delivery was on time but no offer to unpack the items.
However, I would recommend the company for price etc.
Order procedure, follow up, price - all excellent.
Delivery was on time but no offer to unpack the items.
However, I would recommend the company for price etc.

Rated 4 out of 5

ADM Customer

by on 2018-08-22

I ordered in person one evening ten minutes before the store was due to close (existing fridge/freezer had decided to say goodbye moments before). I was met with professional courtesy and politeness, and the young man had the order done within minutes. The delivery van was full for the next day, but the machine was delivered the day after that - earlier than they had thought. Excellent service, and now my new machine is sitting where it should be humming away quietly to itself, doing a fine job. Well done Appliance Direct. I hope I will not need to see you again in the near future, but if I do, I will be on your doorstep in a shot. Thank you. I will heartily recommend you to whomever will need your expert attention.
I ordered in person one evening ten minutes before the store was due to close (existing fridge/freezer had decided to say goodbye moments before). I was met with professional courtesy and politeness, and the young man had the order done within minutes. The delivery van was full for the next day, but the machine was delivered the day after that - earlier than they had thought. Excellent service, and now my new machine is sitting where it should be humming away quietly to itself, doing a fine job. Well done Appliance Direct. I hope I will not need to see you again in the near future, but if I do, I will be on your doorstep in a shot. Thank you. I will heartily recommend you to whomever will need your expert attention.

Rated 5 out of 5

Grace Rothwell

by on 2018-08-22

Ordered hob in the afternoon and received the following morning. Excellent service and great value product
Ordered hob in the afternoon and received the following morning. Excellent service and great value product

Rated 5 out of 5

Richard Crowder-Bridge

by on 2018-08-22

great communication, speedy delivery
great communication, speedy delivery

Rated 5 out of 5

Robert Drury

by on 2018-08-21

Would highly recommend this company. Washer ordered Monday afternoon and delivered Tuesday morning by two proffessional delivery men.
Time slot for delivery is a little broad especially from 7.00am.
Given opportunity to inspect the washer.
This machine has a digital display which is taking a while to get used to, love the tune it plays at end of the cycle.
Would highly recommend this company. Washer ordered Monday afternoon and delivered Tuesday morning by two proffessional delivery men.
Time slot for delivery is a little broad especially from 7.00am.
Given opportunity to inspect the washer.
This machine has a digital display which is taking a while to get used to, love the tune it plays at end of the cycle.

Rated 5 out of 5

June Crossley

by on 2018-08-21

Always great service, dependable delivery and competitive prices
Always great service, dependable delivery and competitive prices

Rated 5 out of 5

ADM Customer

by on 2018-08-20

Hugely helpful & knowledgeable staff who immediately understood my needs. With their help I have been able to replace my oven & cooker hood without changing the rest of my kitchen, willing to order in a cooker hood to fit.
Delighted with the result. I definitely will be recommending them & using them again.
Hugely helpful & knowledgeable staff who immediately understood my needs. With their help I have been able to replace my oven & cooker hood without changing the rest of my kitchen, willing to order in a cooker hood to fit.
Delighted with the result. I definitely will be recommending them & using them again.

Rated 5 out of 5

ADM Customer

by on 2018-08-19

Exelent customer service and a fault reported this was speedly resolved. Will purchase from Appliance Direct Morecambe in the future.
Exelent customer service and a fault reported this was speedly resolved. Will purchase from Appliance Direct Morecambe in the future.

Rated 5 out of 5

ADM Customer

by on 2018-08-19

Great service and helpful.
Great service and helpful.

Rated 5 out of 5

Maura Robinson

by on 2018-08-17

Very pleased with service. Would certainly recommend to others. No problems at all
Very pleased with service. Would certainly recommend to others. No problems at all

Rated 5 out of 5

ADM Customer

by on 2018-08-17

Product was discussed before purchase and really helpful advice given on other models before purchase.
Delivery was next day which was requested at time of purchase.
Overall, faultless service.
Product was discussed before purchase and really helpful advice given on other models before purchase.
Delivery was next day which was requested at time of purchase.
Overall, faultless service.

Rated 5 out of 5

ADM Customer

by on 2018-08-16

The service both in store and delivery was excellent. I would definitely recommend this company to friends.
The service both in store and delivery was excellent. I would definitely recommend this company to friends.

Rated 5 out of 5

ADM Customer

by on 2018-08-15

Service fell short only because we bought a display model that was delivered with the handbook for a refrigerator not a freezer, you supplied a copy of that via the net on rerquest but you made no suggestion of a discount on the fact it had it had been on display for an unknown period of time
Service fell short only because we bought a display model that was delivered with the handbook for a refrigerator not a freezer, you supplied a copy of that via the net on rerquest but you made no suggestion of a discount on the fact it had it had been on display for an unknown period of time

Rated 5 out of 5

Catherine Murphy

by on 2018-08-15

Easy to use website and ordering process. Excellent price. Order delivered quickly and it was good to be given a time slot. Highly recommend this company.
Easy to use website and ordering process. Excellent price. Order delivered quickly and it was good to be given a time slot. Highly recommend this company.

Rated 5 out of 5

ADM Customer

by on 2018-08-15

I can find no areas in which to improve a good set up!
Service was v/g as well, and yes I will be recommending your company to anyone that is thinking of buying any new kitchen equipment.
I can find no areas in which to improve a good set up!
Service was v/g as well, and yes I will be recommending your company to anyone that is thinking of buying any new kitchen equipment.

Rated 5 out of 5

ADM Customer

by on 2018-08-15

Really good and prompt service , with prices that are hard to beat . We use them all the time .
Really good and prompt service , with prices that are hard to beat . We use them all the time .

Rated 5 out of 5

Wayne Evans

by on 2018-08-14

Excellent service. Ordered 8pm come by 11am next day. Can't argue with that. Thank you.
Excellent service. Ordered 8pm come by 11am next day. Can't argue with that. Thank you.

Rated 5 out of 5

ADM Customer

by on 2018-08-10

no complaints at all, very polite and helpful, the delivery was on time efficient and no problems.
no complaints at all, very polite and helpful, the delivery was on time efficient and no problems.

Rated 5 out of 5

ADM Customer

by on 2018-08-09

Applicant Direct Morecambe were fantastic. When the microwave I'd chosen was going to take several weeks to arrive they contacted me and selcted a range of alteratives. Arrive when they said and the price was great. Perfect really :-)
Applicant Direct Morecambe were fantastic. When the microwave I'd chosen was going to take several weeks to arrive they contacted me and selcted a range of alteratives. Arrive when they said and the price was great. Perfect really :-)

Rated 5 out of 5

ADM Customer

by on 2018-08-08

The assistant *** was very good just need to make sure the information given by suppliers is correct as when he placed my order they omitted to tell him they were closing down for 2weeks which put him and me in a bad position as I needed my cooker other wise delivery was all ok and he handled it all very well
The assistant *** was very good just need to make sure the information given by suppliers is correct as when he placed my order they omitted to tell him they were closing down for 2weeks which put him and me in a bad position as I needed my cooker other wise delivery was all ok and he handled it all very well

Rated 4 out of 5

David Hyland

by on 2018-08-07

Very satisfied with the performance, very helpful when I contacted by phone to correct my email address. Delivery was as promised and the delivery men very helpful and put the freezer into position as requested.
Very satisfied with the performance, very helpful when I contacted by phone to correct my email address. Delivery was as promised and the delivery men very helpful and put the freezer into position as requested.

Rated 5 out of 5

ADM Customer

by on 2018-08-07

I would certainly recommend Appliance Direct. My purchase of an integrated fridge/freezer was trouble-free. The staff were extremely helpful as was the delivery and installation.

Everything from ordering to installation was well organised and I am completely satisfied with my purchase of an Indesit integrated fridge/freezer.

Appliance Direct are the GO TO people for white goods in Morecambe.
I would certainly recommend Appliance Direct. My purchase of an integrated fridge/freezer was trouble-free. The staff were extremely helpful as was the delivery and installation.

Everything from ordering to installation was well organised and I am completely satisfied with my purchase of an Indesit integrated fridge/freezer.

Appliance Direct are the GO TO people for white goods in Morecambe.

Rated 5 out of 5

Mr Lynch

by on 2018-08-06

No improvements needed, was pleased from order process to delivery of item. Was updated every step of the way, Was concerned as never used this Company before, but was not disappointed.
No improvements needed, was pleased from order process to delivery of item. Was updated every step of the way, Was concerned as never used this Company before, but was not disappointed.

Rated 5 out of 5

ADM Customer

by on 2018-08-06

An amazing retailer. Better than buying online. Great staff - we had a problem with our fridge-freezer just before weekend guests where about to arrive. We called in on the Friday morning and had a working replacement by that evening. We have restrictions on the depth of model we can have but *** helped us find a suitable option which was on special offer and in stock. We could have had it delivered on the Monday but chose to take it away ourselves with the help of staff. It's a brilliant fridge-freezer and we would definitely shop here again.
An amazing retailer. Better than buying online. Great staff - we had a problem with our fridge-freezer just before weekend guests where about to arrive. We called in on the Friday morning and had a working replacement by that evening. We have restrictions on the depth of model we can have but *** helped us find a suitable option which was on special offer and in stock. We could have had it delivered on the Monday but chose to take it away ourselves with the help of staff. It's a brilliant fridge-freezer and we would definitely shop here again.

Rated 5 out of 5

ADM Customer

by on 2018-08-03

Called in at Appliance Direct looking for a washing machine.We found what we wanted with help and advice from the staff,ordered it the next day and it was delivered the morning after.
Great!
Called in at Appliance Direct looking for a washing machine.We found what we wanted with help and advice from the staff,ordered it the next day and it was delivered the morning after.
Great!

Rated 5 out of 5

Stephen  Haughton

by on 2018-08-03

Excellent service, brilliant products, cheaper than the rest. Will definitely be shopping here again
Excellent service, brilliant products, cheaper than the rest. Will definitely be shopping here again

Rated 5 out of 5

Paul Austin

by on 2018-08-03

Brilliant service - goods arrived on time, damaged, great price. Not a lot more you want TBH. Definitely my 1st stop for white goods.
Brilliant service - goods arrived on time, damaged, great price. Not a lot more you want TBH. Definitely my 1st stop for white goods.

Rated 5 out of 5

ADM Customer

by on 2018-08-02

The sales side was what you expect , helpful,polite, cannot do enough, I had already made up my mind what I wanted to buy , so it was easy on that side.
The fridge / freezer was in excellent condition when it was delivered,
The washing machine on the other hand was filthy dirty , the plug guard was missing, the plug had scratched the back of the machine and there was Bird poo on the top of the machine. I phoned the appliance centre who could not care less ..I reported the issue to Siemens, who said the matter was the appliance centres responsibility, bad service.
Disappointed ***
The sales side was what you expect , helpful,polite, cannot do enough, I had already made up my mind what I wanted to buy , so it was easy on that side.
The fridge / freezer was in excellent condition when it was delivered,
The washing machine on the other hand was filthy dirty , the plug guard was missing, the plug had scratched the back of the machine and there was Bird poo on the top of the machine. I phoned the appliance centre who could not care less ..I reported the issue to Siemens, who said the matter was the appliance centres responsibility, bad service.
Disappointed ***

Rated 1 out of 5

Mark Latherman

by on 2018-08-02

Product and price good, When the Fridge Freezer was delivered the delivery man refused to bring it into the house as we have 1 step and a upvc front door their is about a 2 inch at the bottom of the frame to get over. He said we should have paid for 2 man delivery which was the first I had heard of this. Good job it wasn’t raining.
Product and price good, When the Fridge Freezer was delivered the delivery man refused to bring it into the house as we have 1 step and a upvc front door their is about a 2 inch at the bottom of the frame to get over. He said we should have paid for 2 man delivery which was the first I had heard of this. Good job it wasn’t raining.

Rated 4 out of 5

Pamela  Sumner

by on 2018-08-01

Good price fast delivery
Good price fast delivery

Rated 5 out of 5

Jo Bowker

by on 2018-08-01

Washing machine ordered at 9pm and delivered before lunch the next day. Great price and service thank you!
Washing machine ordered at 9pm and delivered before lunch the next day. Great price and service thank you!

Rated 5 out of 5

ADM Customer

by on 2018-07-31

Excellent price and faultless delivery service - communication excellent and everything on schedule
Excellent price and faultless delivery service - communication excellent and everything on schedule

Rated 5 out of 5

stephen wiggans

by on 2018-07-31

Great website. Great price. Very efficient delivery. However, bit disappointed you couldn’t install the dishwasher. Very close to buying from a different company.
Great website. Great price. Very efficient delivery. However, bit disappointed you couldn’t install the dishwasher. Very close to buying from a different company.

Rated 4 out of 5

Paul Hodgson

by on 2018-07-30

Excellent service, quick delivery and competitive prices
Excellent service, quick delivery and competitive prices

Rated 5 out of 5

ADM Customer

by on 2018-07-29

Very satisfied with customer service when ordering and arranging delivery. Delivery drivers phoned in advance of their arrival on day of delivery and were polite. Used before and would use again.
Very satisfied with customer service when ordering and arranging delivery. Delivery drivers phoned in advance of their arrival on day of delivery and were polite. Used before and would use again.

Rated 5 out of 5

ADM Customer

by on 2018-07-28

Could not have been more helpful
Could not have been more helpful

Rated 5 out of 5

Sam Graham

by on 2018-07-28

We had a terrible experience with this company. Bought a wine fridge, took a day off work for delivery. They did not turn up. It came two days later, damaged. Ordered another one, again damaged. They offered to refund the £*** delivery fee if we kept the least damaged item. The customer service was extremely poor. I would give zero stars given the option.
We had a terrible experience with this company. Bought a wine fridge, took a day off work for delivery. They did not turn up. It came two days later, damaged. Ordered another one, again damaged. They offered to refund the £*** delivery fee if we kept the least damaged item. The customer service was extremely poor. I would give zero stars given the option.

Rated 1 out of 5

Trevor Sperring

by on 2018-07-28

Morecambe appliances have been fantastic.they kept in contact and were happy to change my microwave when I ordered the wrong size I will use them again.
Morecambe appliances have been fantastic.they kept in contact and were happy to change my microwave when I ordered the wrong size I will use them again.

Rated 5 out of 5

David Harris

by on 2018-07-27

Excellent supplier who does exactly what they say they will do. Very efficient and great prices, very good to deal with so I will recommend them every time.

One area for improvement is that they could provide a service for carrying the product to its final destination after delivery to the property and this could be charged for on the basis of how difficult the task is and how many people they need to do it.
Excellent supplier who does exactly what they say they will do. Very efficient and great prices, very good to deal with so I will recommend them every time.

One area for improvement is that they could provide a service for carrying the product to its final destination after delivery to the property and this could be charged for on the basis of how difficult the task is and how many people they need to do it.

Rated 4 out of 5

ADM Customer

by on 2018-07-27

Excellent service and competent, knowledgeable advice that may not be provided by other suppliers.
Excellent service and competent, knowledgeable advice that may not be provided by other suppliers.

Rated 5 out of 5

Michael Newton

by on 2018-07-27

Absolutely superb, service that became more personalised as it went on!

I had been let down by another major supplier who postponed my delivery and advised me on the evening after delivery had not happened! Appliance direct were able to give me next day delivery and saved me ***

I do not buy many domestic appliances that often but they are now my appointed supplier!

I would recommend without hesitation.

Thank you!
Absolutely superb, service that became more personalised as it went on!

I had been let down by another major supplier who postponed my delivery and advised me on the evening after delivery had not happened! Appliance direct were able to give me next day delivery and saved me ***

I do not buy many domestic appliances that often but they are now my appointed supplier!

I would recommend without hesitation.

Thank you!

Rated 5 out of 5

Paul Murphy

by on 2018-07-26

Best price I could find and a quick and courteous delivery. Would definitely use again.
Best price I could find and a quick and courteous delivery. Would definitely use again.

Rated 5 out of 5

ADM Customer

by on 2018-07-26

I purchase all my electrical appliances from appliance direct in Morecambe - always friendly and helpful, good delivery slots as well
I purchase all my electrical appliances from appliance direct in Morecambe - always friendly and helpful, good delivery slots as well

Rated 5 out of 5

stephen barry

by on 2018-07-25

Everything was easy from ordering to delivering. Placed order on Monday for del on Wednesday arrived on time. Would recommend.
Everything was easy from ordering to delivering. Placed order on Monday for del on Wednesday arrived on time. Would recommend.

Rated 5 out of 5

ADM Customer

by on 2018-07-24

We were very pleased with all aspects of the service we received. James, in particular, was extremely helpful and efficient.
We were very pleased with all aspects of the service we received. James, in particular, was extremely helpful and efficient.

Rated 5 out of 5

John Lantitsos

by on 2018-07-24

Great service and value for money
Great service and value for money

Rated 5 out of 5

ADM Customer

by on 2018-07-23

sale made very straightforward - all questions answered - very helpful regarding delivery - would recommend to others
sale made very straightforward - all questions answered - very helpful regarding delivery - would recommend to others

Rated 4 out of 5

Tricia Griffiths

by on 2018-07-23

Excellent advice in store, good communications by phone and text.
Good range and great prices.
Excellent advice in store, good communications by phone and text.
Good range and great prices.

Rated 5 out of 5

Kathryn Cooper

by on 2018-07-22

price and fantastic service. Will certainly be returning when we need another appliance.
price and fantastic service. Will certainly be returning when we need another appliance.

Rated 5 out of 5

Elaine Webster

by on 2018-07-22

Excellent personal service and delivery bang on time. My online order was followed by a friendly phone call from Appliance Direct to check requirements.
Excellent personal service and delivery bang on time. My online order was followed by a friendly phone call from Appliance Direct to check requirements.

Rated 5 out of 5

ADM Customer

by on 2018-07-22

Everything was well done and said was carried out to the letter. and courteous. Delivery was on time and helpful, If anything that could be done would be to take away the packaging. it needed a trip to the local tip, to much for the bin, good job we had a car to take it. ,
Everything was well done and said was carried out to the letter. and courteous. Delivery was on time and helpful, If anything that could be done would be to take away the packaging. it needed a trip to the local tip, to much for the bin, good job we had a car to take it. ,

Rated 5 out of 5

Margaret Buck

by on 2018-07-20

When I ordered you stated Monday delivery , however didn’t get the Washing Machine till Thursday . Fortunately my Mum is retired and at home.
Would have given a lower rating if this was not the case .
When I ordered you stated Monday delivery , however didn’t get the Washing Machine till Thursday . Fortunately my Mum is retired and at home.
Would have given a lower rating if this was not the case .

Rated 3 out of 5

Chris Melville

by on 2018-07-19

Good purchase. Bought a Kitchener 90cm dual fuel. Delivery was bang on time, sales team rang to inform me of date and time. Product arrived without an issue. If you order a range I would recommend getting the two man delivery team. Myself and my builder were able to move the appliance but if you don't have a second helper it would be impossible by yourself. Best price around couple with a stellar service team means I'll be thinking of these guys any time I need an appliance
Good purchase. Bought a Kitchener 90cm dual fuel. Delivery was bang on time, sales team rang to inform me of date and time. Product arrived without an issue. If you order a range I would recommend getting the two man delivery team. Myself and my builder were able to move the appliance but if you don't have a second helper it would be impossible by yourself. Best price around couple with a stellar service team means I'll be thinking of these guys any time I need an appliance

Rated 5 out of 5

ADM Customer

by on 2018-07-19

I was told they could take my old fridge freezer away .When they brought it the delivery guy said he could only take it if it was outside.I am 75 and live on my own so there was no way that was going to happen.I should have been told that when I ordered my new one. Apart from that I am happy with the new one and was treat with great respect.
I was told they could take my old fridge freezer away .When they brought it the delivery guy said he could only take it if it was outside.I am 75 and live on my own so there was no way that was going to happen.I should have been told that when I ordered my new one. Apart from that I am happy with the new one and was treat with great respect.

Rated 4 out of 5

ADM Customer

by on 2018-07-19

I would recommend you to other people. Have used Appliance Direct Morecambe before and will also in the future. People always pleasant and helpful.
I would recommend you to other people. Have used Appliance Direct Morecambe before and will also in the future. People always pleasant and helpful.

Rated 4 out of 5

Anthony Bancroft

by on 2018-07-18

Great speedy service, delivery driver first class, it doesn't get better. Highly recommend.
Great speedy service, delivery driver first class, it doesn't get better. Highly recommend.

Rated 5 out of 5

ADM Customer

by on 2018-07-17

quick and reliable
quick and reliable

Rated 5 out of 5

ADM Customer

by on 2018-07-17

Article ordered, was not in stock so had to wait a few days so cannot complain in the least. Queries dealt with very efficiently and politely.Would and have recommended to others.
Article ordered, was not in stock so had to wait a few days so cannot complain in the least. Queries dealt with very efficiently and politely.Would and have recommended to others.

Rated 4 out of 5

GLENDA MARLAND

by on 2018-07-17

everything was wonderful. super helpful and knowledgeable about products, the delivery drivers were fab to so helpful and friendly. would highly recommend this company
everything was wonderful. super helpful and knowledgeable about products, the delivery drivers were fab to so helpful and friendly. would highly recommend this company

Rated 5 out of 5

john lomax

by on 2018-07-17

hassle free internet shopping,great product (fridge-freezer)delivered on time,great lads on the delivery lorry,very helpful,100% recommend,awaiting another delivery myself off them,no worries at all with this company.thks appliancedirect.......
hassle free internet shopping,great product (fridge-freezer)delivered on time,great lads on the delivery lorry,very helpful,100% recommend,awaiting another delivery myself off them,no worries at all with this company.thks appliancedirect.......

Rated 5 out of 5

ADM Customer

by on 2018-07-16

Very good communication about dilivery time.
Very good communication about dilivery time.

Rated 5 out of 5

ADM Customer

by on 2018-07-16

Very efficient
Very efficient

Rated 5 out of 5

Nigel Stirrup

by on 2018-07-15

5 stars, fast delivery, good communication, good price we are very pleased with our new washer, I would definitely shop here again, & recommend Appliancedirect to friends & family,

Thanks again for an excellent service, ***.
5 stars, fast delivery, good communication, good price we are very pleased with our new washer, I would definitely shop here again, & recommend Appliancedirect to friends & family,

Thanks again for an excellent service, ***.

Rated 5 out of 5

Valerie Whitaker

by on 2018-07-15

I was very pleased with the ease of ordering and the helpful manner of everyone I dealt with. I will definitely buy from Appliance Direct again. I am very happy with my purchase.
I was very pleased with the ease of ordering and the helpful manner of everyone I dealt with. I will definitely buy from Appliance Direct again. I am very happy with my purchase.

Rated 5 out of 5

ADM Customer

by on 2018-07-14

Staff were extremely helpful and organised for us to receive a new machine the following day. The old machine was taken away, as previously arranged, and the new machine checked before they left.
Staff were extremely helpful and organised for us to receive a new machine the following day. The old machine was taken away, as previously arranged, and the new machine checked before they left.

Rated 5 out of 5

ADM Customer

by on 2018-07-14

The sales staff were very helpful and contacted me when they said they would. Delivery was very efficient and old appliance removed. Very good all round.
The sales staff were very helpful and contacted me when they said they would. Delivery was very efficient and old appliance removed. Very good all round.

Rated 5 out of 5

ADM Customer

by on 2018-07-12

Perfect service and almost immediate delivery! 5 stars
Perfect service and almost immediate delivery! 5 stars

Rated 5 out of 5

Margaret Sheldon

by on 2018-07-12

Very simple on line deal. Easy ordering, convenient delivery time and pleasant and helpful delivery person. Highly recommended.
Very simple on line deal. Easy ordering, convenient delivery time and pleasant and helpful delivery person. Highly recommended.

Rated 5 out of 5

adil Manzoor

by on 2018-07-12

There service and products prices very good
There service and products prices very good

Rated 5 out of 5

ADM Customer

by on 2018-07-11

Was not given any proof of payment. On telephoning I was told they could not post one to me. It is on our system so I had to drive back and get mine. Other than that all ok.
Was not given any proof of payment. On telephoning I was told they could not post one to me. It is on our system so I had to drive back and get mine. Other than that all ok.

Rated 4 out of 5

ADM Customer

by on 2018-07-11

Excellent service. Problem solved immediately.
Excellent service. Problem solved immediately.

Rated 5 out of 5

ADM Customer

by on 2018-07-10

Morecambe showroom is good plenty goods and excellent service
Morecambe showroom is good plenty goods and excellent service

Rated 5 out of 5

ADM Customer

by on 2018-07-10

Gentleman who helped us very polite, helpful, knowledgable. Delivery guys polite and careful . Recommend them already.
Gentleman who helped us very polite, helpful, knowledgable. Delivery guys polite and careful . Recommend them already.

Rated 5 out of 5

Farid Himid

by on 2018-07-10

Very satisfied definitely recommend to friends.
Good price good service..
Very satisfied definitely recommend to friends.
Good price good service..

Rated 5 out of 5

ADM Customer

by on 2018-07-09

Excellent service, prompt delivery and genuinely a really good price for a quality product
Excellent service, prompt delivery and genuinely a really good price for a quality product

Rated 4 out of 5

Brenda  Smith

by on 2018-07-06

No problems and delivery arrived as promised - would recommend
No problems and delivery arrived as promised - would recommend

Rated 5 out of 5

ADM Customer

by on 2018-07-06

We were very satisfied with the capable sales staff and excellent delivery service.
We would recommend you to anybody and everybody.
We were very satisfied with the capable sales staff and excellent delivery service.
We would recommend you to anybody and everybody.

Rated 4 out of 5

Colin Ball

by on 2018-07-06

This company and this branch in particular offer great value and service.
This company and this branch in particular offer great value and service.

Rated 5 out of 5

ADM Customer

by on 2018-07-05

Fully satisfied
Fully satisfied

Rated 5 out of 5

John Drane

by on 2018-07-05

Excellent and courteous service, called personally to arrange delivery, item on time and well packaged... many thanks!
Excellent and courteous service, called personally to arrange delivery, item on time and well packaged... many thanks!

Rated 5 out of 5

Robert Szostak

by on 2018-07-04

***
***

Rated 5 out of 5

nick  wilkinson

by on 2018-07-03

We have purchased a number of appliances from you over the last 24 months. Initially it was great to have a local company to buy from and who offered a good delivery service with polite drivers.
On this occasion we ordered 2 x washing machines. After placing the order i received a call from the team noting that both machines i had ordered were out of stock, I opted to pay £*** extra to upgrade one machine to allow for quick delivery and then wait for the second machine. I was informed on the phone that i was not able to have a two man delivery within the timescales i wanted and that only one man delivery was available (the machine was for a top floor flat). The delivery came and, amazingly, there were two delivery men. I politely asked if the gentlemen would take the machine up to the flat. They flatly said no and that i had to pay for the service. I tried to explain that the office had told me it wasn't available but they wouldn't listen. Annoyingly i would have paid for the service (as i had done on my last order of 2 x cookers) but was told by the office that it wasn't available on the day. In the end i had a second delivery from your name sake (Appliance Direct) who used XL Deliveries. Their delivery team took the washing machine up for me. Appliance Direct *** did me and my 70 year old dad a major favour. I'm obviously really disappointed and do feel like moving back to the *** suppliers. This is a real shame as i was initially impressed with the company and in particular the delivery service. From my perspective the delivery system worked far better at a flat rate £*** charge rather than free delivery or £*** if you want the appliance put somewhere in your house. I hope you sort this out.
We have purchased a number of appliances from you over the last 24 months. Initially it was great to have a local company to buy from and who offered a good delivery service with polite drivers.
On this occasion we ordered 2 x washing machines. After placing the order i received a call from the team noting that both machines i had ordered were out of stock, I opted to pay £*** extra to upgrade one machine to allow for quick delivery and then wait for the second machine. I was informed on the phone that i was not able to have a two man delivery within the timescales i wanted and that only one man delivery was available (the machine was for a top floor flat). The delivery came and, amazingly, there were two delivery men. I politely asked if the gentlemen would take the machine up to the flat. They flatly said no and that i had to pay for the service. I tried to explain that the office had told me it wasn't available but they wouldn't listen. Annoyingly i would have paid for the service (as i had done on my last order of 2 x cookers) but was told by the office that it wasn't available on the day. In the end i had a second delivery from your name sake (Appliance Direct) who used XL Deliveries. Their delivery team took the washing machine up for me. Appliance Direct *** did me and my 70 year old dad a major favour. I'm obviously really disappointed and do feel like moving back to the *** suppliers. This is a real shame as i was initially impressed with the company and in particular the delivery service. From my perspective the delivery system worked far better at a flat rate £*** charge rather than free delivery or £*** if you want the appliance put somewhere in your house. I hope you sort this out.

Rated 3 out of 5

Jane White

by on 2018-07-02

Good website that provides plenty of information about the product. The price of the product I wanted (Neff double oven) was a good deal cheaper than some places I’d looked. Delivery was great, kept informed of progress of order from the moment I placed my order until 1 hour before it was delivered. The guy who delivered the order was also really nice and helpful. Would not hesitate to use them again.
Good website that provides plenty of information about the product. The price of the product I wanted (Neff double oven) was a good deal cheaper than some places I’d looked. Delivery was great, kept informed of progress of order from the moment I placed my order until 1 hour before it was delivered. The guy who delivered the order was also really nice and helpful. Would not hesitate to use them again.

Rated 5 out of 5

ADM Customer

by on 2018-07-02

Quick to answer the phone, helpful advice, keen prices and prompt service in store
Quick to answer the phone, helpful advice, keen prices and prompt service in store

Rated 5 out of 5

Leonard Turner

by on 2018-07-01

Very pleased and completely satisfied with whole purchase. Good communication regarding delivery which went off very well on time driver very professional but friendly. Placed machine were
requested. Checked it for any signs of damage, but was in perfect condion Would definitely recommend supplier, extremely pleased
Very pleased and completely satisfied with whole purchase. Good communication regarding delivery which went off very well on time driver very professional but friendly. Placed machine were
requested. Checked it for any signs of damage, but was in perfect condion Would definitely recommend supplier, extremely pleased

Rated 5 out of 5

Christopher Strong

by on 2018-06-30

Great service and communication. Can't fault them. Will certainly shop with them again
Great service and communication. Can't fault them. Will certainly shop with them again

Rated 5 out of 5

ADM Customer

by on 2018-06-29

The company delivered when they said they would. The 2 delivery drivers were very courteous unpacked the fridge freezer and took the rubbish away with them. A good job from start to finish, well done.
The company delivered when they said they would. The 2 delivery drivers were very courteous unpacked the fridge freezer and took the rubbish away with them. A good job from start to finish, well done.

Rated 5 out of 5

ADM Customer

by on 2018-06-29

I received excellent and efficient service in store and the delivery guys unpacked the appliance and fitted it inronthe space for me as I was alone on the day.....
I received excellent and efficient service in store and the delivery guys unpacked the appliance and fitted it inronthe space for me as I was alone on the day.....

Rated 5 out of 5

Roy Evans

by on 2018-06-29

satisfied with service in all respects, would recommend and use again
satisfied with service in all respects, would recommend and use again

Rated 5 out of 5

Paris Nolan

by on 2018-06-28

Order arrived in under 24 hours, this store is one of a few companies that actually deliver the goods and have them in-stock, if you need a fridge/freezer from these guys do not hesitate, they got your back and will deliver as promised.
Order arrived in under 24 hours, this store is one of a few companies that actually deliver the goods and have them in-stock, if you need a fridge/freezer from these guys do not hesitate, they got your back and will deliver as promised.

Rated 5 out of 5

ADM Customer

by on 2018-06-27

We booked removal of packaging as part of the delivery and a corrugated piece was removed that should be fitted. Upon asking this is not essential. I would suggest advising customers of this when removing.

It is complicated to connect for app usage but hopefully we will sort it.
We booked removal of packaging as part of the delivery and a corrugated piece was removed that should be fitted. Upon asking this is not essential. I would suggest advising customers of this when removing.

It is complicated to connect for app usage but hopefully we will sort it.

Rated 4 out of 5

ADM Customer

by on 2018-06-26

All the sales staff were very helpful which resulted in our purchase of two machines. We then arranged to have them installed and the old machines taken away and once again the service was first class.
All the sales staff were very helpful which resulted in our purchase of two machines. We then arranged to have them installed and the old machines taken away and once again the service was first class.

Rated 5 out of 5

Rodney Prichard

by on 2018-06-26

Value for money, Transaction whent smoothly
Value for money, Transaction whent smoothly

Rated 5 out of 5

ADM Customer

by on 2018-06-26

I was very satisfied with the service that I got, the staff were very helpful, and I would definitely recommend them to others
I was very satisfied with the service that I got, the staff were very helpful, and I would definitely recommend them to others

Rated 5 out of 5

ADM Customer

by on 2018-06-24

*** at Morecambe was really helpful and we will shop with you again
*** at Morecambe was really helpful and we will shop with you again

Rated 5 out of 5

ADM Customer

by on 2018-06-22

Such helpful guys organising a last minute add on to their delivery for next day. Customer service was outstanding and so unusual these days. Thanks so much for all your help will definitely be recommending you
Such helpful guys organising a last minute add on to their delivery for next day. Customer service was outstanding and so unusual these days. Thanks so much for all your help will definitely be recommending you

Rated 5 out of 5

ADM Customer

by on 2018-06-22

I would certainly recommend Appliance Direct, their staff are polite and helpful. Customer satisfaction is very high on their agenda. I ordered my cooker on Wednesday, it was delivered on Friday , the gas fitter arrived within a couple of hours and arrangements were made to dispose of my old cooker. All round an extremely good service.
I would certainly recommend Appliance Direct, their staff are polite and helpful. Customer satisfaction is very high on their agenda. I ordered my cooker on Wednesday, it was delivered on Friday , the gas fitter arrived within a couple of hours and arrangements were made to dispose of my old cooker. All round an extremely good service.

Rated 5 out of 5

ADM Customer

by on 2018-06-22

Purchased Samsung*** fridge/freezer from Appliance Direct Morecambe. The process couldn't have been smoother. Having been let down by another supplier Appliance Direct sorted us out with the product we had set our heart on and had it delivered within 4 days. Very impressive service from start to finish and we were kept informed regarding delivery and felt reassured throughout.
We are extremely pleased with our Samsung it is beautiful and functional. Quiet, spacious and so much storage space.
Purchased Samsung*** fridge/freezer from Appliance Direct Morecambe. The process couldn't have been smoother. Having been let down by another supplier Appliance Direct sorted us out with the product we had set our heart on and had it delivered within 4 days. Very impressive service from start to finish and we were kept informed regarding delivery and felt reassured throughout.
We are extremely pleased with our Samsung it is beautiful and functional. Quiet, spacious and so much storage space.

Rated 5 out of 5

Katie  Winfield

by on 2018-06-20

Product exactly as described and customer services were excellent and incredibly helpful to arrange delivery. Thank you.
Product exactly as described and customer services were excellent and incredibly helpful to arrange delivery. Thank you.

Rated 5 out of 5

Ian Hunter

by on 2018-06-20

Web site ordering brill,discussion with supplier excellent,delivery very good and delivery person very helpful
Web site ordering brill,discussion with supplier excellent,delivery very good and delivery person very helpful

Rated 5 out of 5

roger preston

by on 2018-06-20

Great service, very prompt and delivered exactly on time, and at a great price too. What's not to like
Great service, very prompt and delivered exactly on time, and at a great price too. What's not to like

Rated 5 out of 5

ADM Customer

by on 2018-06-20

We where treated well and are satisfied with the two items we bought
We would recommend Appliance Direct and will purchase our next items from them. Delivery was on time as agreed
Thank you
We where treated well and are satisfied with the two items we bought
We would recommend Appliance Direct and will purchase our next items from them. Delivery was on time as agreed
Thank you

Rated 5 out of 5

ADM Customer

by on 2018-06-19

Staff were very friendly, helpful and knowledgeable. There was an excellent selection of appliances at very good prices. Our washer and drier were delivered within 2 days by an equally friendly delivery man. Would highly recommend this company.
Staff were very friendly, helpful and knowledgeable. There was an excellent selection of appliances at very good prices. Our washer and drier were delivered within 2 days by an equally friendly delivery man. Would highly recommend this company.

Rated 5 out of 5

ADM Customer

by on 2018-06-18

The order arrived on time the men was vert helpful. I would order from appliances direct again.
The order arrived on time the men was vert helpful. I would order from appliances direct again.

Rated 5 out of 5

ADM Customer

by on 2018-06-16

very helpful staff and a warm welcome use again thank you
very helpful staff and a warm welcome use again thank you

Rated 5 out of 5

Mark Randles

by on 2018-06-14

Appliance Direct couldn’t be faulted.
First class delivery. As requested telephoned an hour before delivery
Appliance Direct couldn’t be faulted.
First class delivery. As requested telephoned an hour before delivery

Rated 5 out of 5

ADM Customer

by on 2018-06-13

Excellent service and appliance delivered next day and to time.
Excellent service and appliance delivered next day and to time.

Rated 5 out of 5

ADM Customer

by on 2018-06-13

totally happy with the service provided. friendly helpful salesman, good comunication regarding delivery and helpful delivery man.
totally happy with the service provided. friendly helpful salesman, good comunication regarding delivery and helpful delivery man.

Rated 5 out of 5

ADM Customer

by on 2018-06-13

We were satisfied with the order procedure, customer support and would recommend company to others.
We were satisfied with the order procedure, customer support and would recommend company to others.

Rated 4 out of 5

ADM Customer

by on 2018-06-12

The transaction went very smoothly
The transaction went very smoothly

Rated 5 out of 5

Andrew Mcdonnell

by on 2018-06-12

Brilliant in every way
Brilliant in every way

Rated 5 out of 5

ADM Customer

by on 2018-06-12

Ordered Sunday afternoon delivered first opportunity 8am Tuesday morning excellent service
Ordered Sunday afternoon delivered first opportunity 8am Tuesday morning excellent service

Rated 5 out of 5

ADM Customer

by on 2018-06-11

Whole process was easy. Staff were very friendly and approachable in store. Follow up phone was excellent including the hour an hour warning before delivery.
The fridge we ordered did have damage to it and we rang to report it straight away. There was some delay in getting this sorted as they needed to speak to the Samsung rep, but they where on holiday. It wasn't a huge problem but meant be had 2 fridges in the house for over a week.
They delivered the replacement and took away the damaged one the day after confirming with us.
I would definitely use Appliance Direct again and recommend to friends and family
Whole process was easy. Staff were very friendly and approachable in store. Follow up phone was excellent including the hour an hour warning before delivery.
The fridge we ordered did have damage to it and we rang to report it straight away. There was some delay in getting this sorted as they needed to speak to the Samsung rep, but they where on holiday. It wasn't a huge problem but meant be had 2 fridges in the house for over a week.
They delivered the replacement and took away the damaged one the day after confirming with us.
I would definitely use Appliance Direct again and recommend to friends and family

Rated 5 out of 5

ADM Customer

by on 2018-06-11

Initial advice over telephone was excellent, as was service in shop when we visited. Appliance delivered as arranged. Overall, excellent service
Initial advice over telephone was excellent, as was service in shop when we visited. Appliance delivered as arranged. Overall, excellent service

Rated 5 out of 5

ADM Customer

by on 2018-06-10

Very good
Very good

Rated 5 out of 5

ADM Customer

by on 2018-06-09

Very good friendly service
Very good friendly service

Rated 5 out of 5

ADM Customer

by on 2018-06-09

Amazing company. I saved *** on my Bosch and Siemens kitchen appliances. Nobody else could touch them on price. Who needs *** when you have a team like this right on your doorstep. The knowledge and service they provide is fantastic.
Amazing company. I saved *** on my Bosch and Siemens kitchen appliances. Nobody else could touch them on price. Who needs *** when you have a team like this right on your doorstep. The knowledge and service they provide is fantastic.

Rated 5 out of 5

Julie Harrison

by on 2018-06-08

Excellent service. Lad a bit moany re which way round to put my washer in the porch. Had to insist on putting it facing the way I wanted it stood. I managed to take the brackets off fine. Didn’t want the job of turning it myself !! No extra charges required, re washers I’ve had a few &128076;&128076;
Excellent service. Lad a bit moany re which way round to put my washer in the porch. Had to insist on putting it facing the way I wanted it stood. I managed to take the brackets off fine. Didn’t want the job of turning it myself !! No extra charges required, re washers I’ve had a few &128076;&128076;

Rated 5 out of 5

ADM Customer

by on 2018-06-08

excellent service from the showroom to the delivery
excellent service from the showroom to the delivery

Rated 5 out of 5

ADM Customer

by on 2018-06-07

The five star rating had been given by me because of the following reasons..
My appliance was ready to be delivered within a couple of days of ordering
I wasn't sat in waiting for it all day on the day of delivery, they said afternoon and it was delivered bang on 12.
The installation ran smoothly and the engineer was nice and friendly.
Unfortunately the appliance had some minor but noticeable cosmetic damage, I rang the appliance center and they rang me back within 5 minutes and promised me a new door for my appliance which came in 2 days and have offered to fit it for me for free. Basically there was a minor problem and it stayed minor and stress free.
Overall I am very satisfied with everything and usually things don't run that smoothly especially if you encounter a problem.
I have purchased an appliance from here on several occasions in the past and would do again. I would definitely recommend this company to my friends and family.
The five star rating had been given by me because of the following reasons..
My appliance was ready to be delivered within a couple of days of ordering
I wasn't sat in waiting for it all day on the day of delivery, they said afternoon and it was delivered bang on 12.
The installation ran smoothly and the engineer was nice and friendly.
Unfortunately the appliance had some minor but noticeable cosmetic damage, I rang the appliance center and they rang me back within 5 minutes and promised me a new door for my appliance which came in 2 days and have offered to fit it for me for free. Basically there was a minor problem and it stayed minor and stress free.
Overall I am very satisfied with everything and usually things don't run that smoothly especially if you encounter a problem.
I have purchased an appliance from here on several occasions in the past and would do again. I would definitely recommend this company to my friends and family.

Rated 5 out of 5

Mark Bryant

by on 2018-06-07

What an absolute pleasure dealing with this company. Great price for a start. I called in the morning to check the rough time of arrival. The chap called me straight back stating where the driver currently was, I was then able to gauge when they would arrive. They arrived as expected, brought the new Washing Machine into the kitchen as promised and took the old one away (which I had ready to go).

Great service, great website and I am also pleased with my new AEG Washing Machine.

We need more companies like this one to offer great prices, (and not too much to choose from as this can get very confusing with some!). Great service and helpful friendly staff.

Well done to all.

***
What an absolute pleasure dealing with this company. Great price for a start. I called in the morning to check the rough time of arrival. The chap called me straight back stating where the driver currently was, I was then able to gauge when they would arrive. They arrived as expected, brought the new Washing Machine into the kitchen as promised and took the old one away (which I had ready to go).

Great service, great website and I am also pleased with my new AEG Washing Machine.

We need more companies like this one to offer great prices, (and not too much to choose from as this can get very confusing with some!). Great service and helpful friendly staff.

Well done to all.

***

Rated 5 out of 5

ADM Customer

by on 2018-06-07

Excellent customer service, friendly and not pushy.
Excellent customer service, friendly and not pushy.

Rated 5 out of 5

Lesley Jane Hopley

by on 2018-06-06

Excellent service, no problems with ordering or delivery
Excellent service, no problems with ordering or delivery

Rated 5 out of 5

ADM Customer

by on 2018-06-06

Polite, punctual, reliable.
Polite, punctual, reliable.

Rated 5 out of 5

ADM Customer

by on 2018-06-05

All very efficient - we ordered in store and the item was delivered when promised. The deliverers did not unpack the item in front of us - a large fridge - but otherwise all was perfect and we are pleased with the product
All very efficient - we ordered in store and the item was delivered when promised. The deliverers did not unpack the item in front of us - a large fridge - but otherwise all was perfect and we are pleased with the product

Rated 5 out of 5

ADM Customer

by on 2018-06-04

Service was excellent
Service was excellent

Rated 5 out of 5

ADM Customer

by on 2018-06-03

Good service
Good service

Rated 5 out of 5

Andy Underwood

by on 2018-06-03

Excellent service
Excellent service

Rated 5 out of 5

ADM Customer

by on 2018-06-01

Helpful communication on the phone excellent delivery.
Helpful communication on the phone excellent delivery.

Rated 5 out of 5

ADM Customer

by on 2018-06-01

great service
great service

Rated 5 out of 5

ADM Customer

by on 2018-06-01

Absolutely disgusted that your driver would leave my appliance outside in the rain because he said he could not get it past the hallway banister my wife had an appointment and had to leave it outside until my two 12 year old grand daughters come home from school because I was at work they had no problem it was Friday maybe the 5 minutes it took was too long for him
Absolutely disgusted that your driver would leave my appliance outside in the rain because he said he could not get it past the hallway banister my wife had an appointment and had to leave it outside until my two 12 year old grand daughters come home from school because I was at work they had no problem it was Friday maybe the 5 minutes it took was too long for him

Rated 1 out of 5

J. M. Procter

by on 2018-05-31

Customer service was very good. Rang store as I had a query, staff friendly and very helpful.
Customer service was very good. Rang store as I had a query, staff friendly and very helpful.

Rated 5 out of 5

peter welsh

by on 2018-05-30

Seamless from ordering my washing machine delivery. Driver very professional. The washer wa also the cheapest I could find and the bonus was free delivery.
Seamless from ordering my washing machine delivery. Driver very professional. The washer wa also the cheapest I could find and the bonus was free delivery.

Rated 5 out of 5

DIANE FOSTER

by on 2018-05-30

This company is perfect for ordering from. My order arrived very quickly and *** was very nice and polite. He unpacked my new dryer and took my old one away so there was no mess left behind. I absolutely love my new samsung tumble dryer. It's also *** cheaper here compared to other stores so I've got myself an absolute bargain. I will definitely be shopping here again and Ive recommended them to all my family and friends.

Thanks very much appliance direct.
This company is perfect for ordering from. My order arrived very quickly and *** was very nice and polite. He unpacked my new dryer and took my old one away so there was no mess left behind. I absolutely love my new samsung tumble dryer. It's also *** cheaper here compared to other stores so I've got myself an absolute bargain. I will definitely be shopping here again and Ive recommended them to all my family and friends.

Thanks very much appliance direct.

Rated 5 out of 5

Vicki Askham

by on 2018-05-29

Highly recommended.
Highly recommended.

Rated 5 out of 5

John Sokalski

by on 2018-05-27

Best price I found on net. Good customer service. Telephoned me to update me on progress of order. Delivery came on time on agreed date. Will use again without hesitation.
Best price I found on net. Good customer service. Telephoned me to update me on progress of order. Delivery came on time on agreed date. Will use again without hesitation.

Rated 5 out of 5

ADM Customer

by on 2018-05-25

Very helpful, patient, and courteous staff with a knowledge of the appliances they sell. Would recommend them.
Very helpful, patient, and courteous staff with a knowledge of the appliances they sell. Would recommend them.

Rated 4 out of 5

Linda Lloyd-Jones

by on 2018-05-25

Polite and helpful staff, loaded my new washer into back of my car. Great service
Polite and helpful staff, loaded my new washer into back of my car. Great service

Rated 5 out of 5

ADM Customer

by on 2018-05-25

No problem with the provider however
not 100% happy the way the machine has been installed
Not had a problem before however the two man team
delivering and installing were much too quick wanting to be away. The chap I asked if he would put the 'proper'
plug on said NO, not allowed.Well that was a new one on me because they have done it willingly in the past.
SO it is plugged into the wrong socket which is behind the
machine and the remaining ones I can't get to. Not good.!!

Provider ten out of ten, installation Ziltch !

I would appreciate it if somebody could come and sort this out for me.

The washing machine is fine it's working right now
however as I have said , not at all happy with installation

Never had this problem with any previous machine
***



No problem with the provider however
not 100% happy the way the machine has been installed
Not had a problem before however the two man team
delivering and installing were much too quick wanting to be away. The chap I asked if he would put the 'proper'
plug on said NO, not allowed.Well that was a new one on me because they have done it willingly in the past.
SO it is plugged into the wrong socket which is behind the
machine and the remaining ones I can't get to. Not good.!!

Provider ten out of ten, installation Ziltch !

I would appreciate it if somebody could come and sort this out for me.

The washing machine is fine it's working right now
however as I have said , not at all happy with installation

Never had this problem with any previous machine
***



Rated 4 out of 5

Paul Yates

by on 2018-05-25

Ordered at 11pm delivered at 10.30am next day, driver contacted me 30 mins before he came, perfect, thank you
Ordered at 11pm delivered at 10.30am next day, driver contacted me 30 mins before he came, perfect, thank you

Rated 5 out of 5

ADM Customer

by on 2018-05-25

Staff were very helpful and kept me informed and delivery arrived exactly when they said it would
Staff were very helpful and kept me informed and delivery arrived exactly when they said it would

Rated 5 out of 5

ADM Customer

by on 2018-05-25

The fridge-freezer arrived at the promised time. The driver of the van was pleasant and helpful and removed the old one and brought in the new one
without any fuss. Consequently we were delighted with
the product and the service.Top marks.
The fridge-freezer arrived at the promised time. The driver of the van was pleasant and helpful and removed the old one and brought in the new one
without any fuss. Consequently we were delighted with
the product and the service.Top marks.

Rated 5 out of 5

carole holmes

by on 2018-05-24

Wonderful service I ordered my fridge on line and it was delivered next day. The delivery man was so kind and helped me ito sort everything out. I have used this firm before and there customer service is always spot on I will buy from them again. Well Done
Wonderful service I ordered my fridge on line and it was delivered next day. The delivery man was so kind and helped me ito sort everything out. I have used this firm before and there customer service is always spot on I will buy from them again. Well Done

Rated 5 out of 5

ADM Customer

by on 2018-05-24

Great products and service.
Great products and service.

Rated 5 out of 5

Carl Garstang

by on 2018-05-24

Very happy with the order service and delivery of my items, very happy to recommend
Very happy with the order service and delivery of my items, very happy to recommend

Rated 5 out of 5

ADM Customer

by on 2018-05-23

first class service arrived on time took old appliance no problems
first class service arrived on time took old appliance no problems

Rated 5 out of 5

ADM Customer

by on 2018-05-23

Ordered it. They delivered it . No problems at all.
Ordered it. They delivered it . No problems at all.

Rated 5 out of 5

ADM Customer

by on 2018-05-22

Efficient service, the appliance was easy to order and I received it quickly.
Efficient service, the appliance was easy to order and I received it quickly.

Rated 5 out of 5

ADM Customer

by on 2018-05-22

The delivery for my white goods came on time. The chappie that delivered them was very polite and quick
The delivery for my white goods came on time. The chappie that delivered them was very polite and quick

Rated 5 out of 5

Stephen MacRae

by on 2018-05-21

*** cheapest price I could find. Very quick delivery. But when we had it delivered the courier dropped the *** combination oven three times. No damage to the item as I can see but we will see when it is fitted and wired up. Five star for purchase 1 star for delivery hence 3 stars.
*** cheapest price I could find. Very quick delivery. But when we had it delivered the courier dropped the *** combination oven three times. No damage to the item as I can see but we will see when it is fitted and wired up. Five star for purchase 1 star for delivery hence 3 stars.

Rated 3 out of 5

ADM Customer

by on 2018-05-21

Excellent service at a very good price. Also very helpful in arranging delivery to meet my needs. I purchased an integral dishwasher that needed to be installed. The fitter ADM recommended was first class.
Excellent service at a very good price. Also very helpful in arranging delivery to meet my needs. I purchased an integral dishwasher that needed to be installed. The fitter ADM recommended was first class.

Rated 5 out of 5

ADM Customer

by on 2018-05-21

Friendly and helpful advice.
Friendly and helpful advice.

Rated 5 out of 5

Muriel Brookes

by on 2018-05-20

Very pleased with the service from Appliance Direct also the Indesit oven seems great so far.
Very pleased with the service from Appliance Direct also the Indesit oven seems great so far.

Rated 5 out of 5

ADM Customer

by on 2018-05-20

The staff at Appliance Direct were incredibly helpful and gave us a range of items on offer, not just the most expensive. They were able to help us load the appliance and were friendly and courteous throughout.
The staff at Appliance Direct were incredibly helpful and gave us a range of items on offer, not just the most expensive. They were able to help us load the appliance and were friendly and courteous throughout.

Rated 5 out of 5

ADM Customer

by on 2018-05-17

they were very good to work with and the delivery person was excellent. thankyou
they were very good to work with and the delivery person was excellent. thankyou

Rated 5 out of 5

ADM Customer

by on 2018-05-17

Wonderful service from the staff
Wonderful service from the staff

Rated 5 out of 5

ADM Customer

by on 2018-05-15

We had never visited the shop before and were very impressed with the Showroom. The staff did not bother you and left you to browse.
When we approached the staff for information they were very helpful. We dealt with Phil who was very obliging and knowledgeable.
From ordering our appliances to delivery it was an excellent company and would definitely recommend to friends.
We had never visited the shop before and were very impressed with the Showroom. The staff did not bother you and left you to browse.
When we approached the staff for information they were very helpful. We dealt with Phil who was very obliging and knowledgeable.
From ordering our appliances to delivery it was an excellent company and would definitely recommend to friends.

Rated 5 out of 5

Audrey Crompton

by on 2018-05-15

My washing machine was delivered within 36hrs from the order. Excellent service.
My washing machine was delivered within 36hrs from the order. Excellent service.

Rated 5 out of 5

Peter Gregory

by on 2018-05-14

Found this supplier from google search. I identified the item i wanted and made the decision based on price. The ordering process was straight forward. The company outlined the delivery conditions and the item arrived ahead of schedule. Email communication was excellent. Item was in perfect condition and delivery straight forward. Icing in the cake was the *** discount on price. Altogether a very good experience highly recommended seller
Found this supplier from google search. I identified the item i wanted and made the decision based on price. The ordering process was straight forward. The company outlined the delivery conditions and the item arrived ahead of schedule. Email communication was excellent. Item was in perfect condition and delivery straight forward. Icing in the cake was the *** discount on price. Altogether a very good experience highly recommended seller

Rated 5 out of 5

Jonathan Dixon

by on 2018-05-14

good level of service,competitive price and delivery next day , not much else to say
good level of service,competitive price and delivery next day , not much else to say

Rated 4 out of 5

ADM Customer

by on 2018-05-13

Excellent service.
Needed a fridge for our caravan. Looked online and phoned the store too as we live over 50 miles away and we couldn't just nip in. Gave us lots of help and advice. Definitely great customer service.
Excellent service.
Needed a fridge for our caravan. Looked online and phoned the store too as we live over 50 miles away and we couldn't just nip in. Gave us lots of help and advice. Definitely great customer service.

Rated 5 out of 5

ADM Customer

by on 2018-05-11

Just wanted to ask if I have warranty on cooker and do I ring numbers on washer and dryer and how long have I got to do this thanks.. brilliant service well happy with appliances thank you. Yes I would recommend you to others.
Just wanted to ask if I have warranty on cooker and do I ring numbers on washer and dryer and how long have I got to do this thanks.. brilliant service well happy with appliances thank you. Yes I would recommend you to others.

Rated 5 out of 5

Sarah Manchester

by on 2018-05-11

Fully satisfied with all aspects of the service. Would definitely recommend.
Fully satisfied with all aspects of the service. Would definitely recommend.

Rated 5 out of 5

lynne  Sweetnam

by on 2018-05-11

I made a special order puchase and the staff were most helpful. I have contacted the store on a couple of occasions and always found the staff to be very pleasant.
I would highly recommend this company.
I made a special order puchase and the staff were most helpful. I have contacted the store on a couple of occasions and always found the staff to be very pleasant.
I would highly recommend this company.

Rated 5 out of 5

Sue Smith

by on 2018-05-10

Ordering was straight forward.. I was given the impression on the web site the oven I was ordering was in stock ,this was not the case however I received a telephone call later that day to inform me the ioven would be in stock in 2 weeks time. The oven arrived in stock and was available for delivery the next day.I was kept informed by email of am or pm delivery slot.Oven arrived as arranged in perfect condition.I would recommend this company for there efficiency and keen price
Ordering was straight forward.. I was given the impression on the web site the oven I was ordering was in stock ,this was not the case however I received a telephone call later that day to inform me the ioven would be in stock in 2 weeks time. The oven arrived in stock and was available for delivery the next day.I was kept informed by email of am or pm delivery slot.Oven arrived as arranged in perfect condition.I would recommend this company for there efficiency and keen price

Rated 5 out of 5

ADM Customer

by on 2018-05-09

the person who served me was very help full and showed me all the different models to me and i will be going back thank you
the person who served me was very help full and showed me all the different models to me and i will be going back thank you

Rated 5 out of 5

neal beckwith

by on 2018-05-09

Effortless order on line and a great price including delivery. Great communication to arrange delivery date and helpful delivery guy.
Very pleased with the whole process and now enjoying my new oven
Thanks
Effortless order on line and a great price including delivery. Great communication to arrange delivery date and helpful delivery guy.
Very pleased with the whole process and now enjoying my new oven
Thanks

Rated 5 out of 5

ADM Customer

by on 2018-05-09

I PURCHASED AN OVEN AND HOB.
DELIVERED ON TIME BY A COURTEOUS AND HELPFUL GENTLEMAN.
THERE WAS A PROBLEM WITH THE HOB,BUT WAS SOON RECTIFIED BY ***,WHO TOOK THE ORDER.WELL DONE *** AND THANK YOU.
I WOULD RECOMMEND YOU ANY DAY.
***
I PURCHASED AN OVEN AND HOB.
DELIVERED ON TIME BY A COURTEOUS AND HELPFUL GENTLEMAN.
THERE WAS A PROBLEM WITH THE HOB,BUT WAS SOON RECTIFIED BY ***,WHO TOOK THE ORDER.WELL DONE *** AND THANK YOU.
I WOULD RECOMMEND YOU ANY DAY.
***

Rated 5 out of 5

CAROL DAWBER

by on 2018-05-09

ABSOLUTELY FIRST CLASS . FRIENDLY EFFICIENT PROFESSIONAL WHAT MORE CAN BE SAID EXPECT A BIG THANK YOU.
ABSOLUTELY FIRST CLASS . FRIENDLY EFFICIENT PROFESSIONAL WHAT MORE CAN BE SAID EXPECT A BIG THANK YOU.

Rated 5 out of 5

alicia reynolds

by on 2018-05-09

great service and delivery
good product choice
great service and delivery
good product choice

Rated 5 out of 5

ADM Customer

by on 2018-05-09

As a first time customer at Appliance Direct Morecambe, I have recently ordered a Rangemaster cooker hood, I had searched and found the best price and was really looking forward to receiving it. I appreciated it would take up to 2 weeks to arrive but when it did it was the wrong size, although right size on box/inside sticker.
I called the branch & spoke to *** to explain the issue and he was extremely helpful. It was not their fault as it had come from the Rangemaster factory. I was concerned I would have to wait another 2 weeks but they called the rep and managed to get it to us within a week, which is a great effort. Overall very happy with the overall service
As a first time customer at Appliance Direct Morecambe, I have recently ordered a Rangemaster cooker hood, I had searched and found the best price and was really looking forward to receiving it. I appreciated it would take up to 2 weeks to arrive but when it did it was the wrong size, although right size on box/inside sticker.
I called the branch & spoke to *** to explain the issue and he was extremely helpful. It was not their fault as it had come from the Rangemaster factory. I was concerned I would have to wait another 2 weeks but they called the rep and managed to get it to us within a week, which is a great effort. Overall very happy with the overall service

Rated 5 out of 5

ADM Customer

by on 2018-05-08

Very happy with everything
Very happy with everything

Rated 5 out of 5

ADM Customer

by on 2018-05-08

Excellent service by a very helpful gentleman
Excellent service by a very helpful gentleman

Rated 5 out of 5

Lee Filkins

by on 2018-05-08

I purchased a Sumsung washing machine from Appliance Direct (Morecambe) through the website, because they had the best price around. I found the process very easy from start to finish and they keep me fully updated via email as to when it would be delivered.

I would definiatly purchase from Appliance Direct (Morecambe) again.
I purchased a Sumsung washing machine from Appliance Direct (Morecambe) through the website, because they had the best price around. I found the process very easy from start to finish and they keep me fully updated via email as to when it would be delivered.

I would definiatly purchase from Appliance Direct (Morecambe) again.

Rated 5 out of 5

ADM Customer

by on 2018-05-08

Ex in every way
Ex in every way

Rated 5 out of 5

Vicki Hunter

by on 2018-05-07

Shopped a few times in the last 2 years, Service is very good and always deliver on time! Would like a little more choice when ordering online as could only choose 1 item next day delivery and needed a replacement fridge asap
Shopped a few times in the last 2 years, Service is very good and always deliver on time! Would like a little more choice when ordering online as could only choose 1 item next day delivery and needed a replacement fridge asap

Rated 5 out of 5

Richard Brown

by on 2018-05-07

very poor customer service!very unimpressed
very poor customer service!very unimpressed

Rated 2 out of 5

ADM Customer

by on 2018-05-03

Absolutely fantastic service. No improvement necessary. Always recommend your company
Absolutely fantastic service. No improvement necessary. Always recommend your company

Rated 5 out of 5

ADM Customer

by on 2018-05-03

Everything was fine
Everything was fine

Rated 5 out of 5

ADM Customer

by on 2018-05-02

Ordered direct from company. All questions answered and the process for ordering was easy.
On the day delivery was in the annotated time slot. We chose to have the item installed, the two gentleman were very professional and the installation was all done within the hour.
Would I use this company again answer Yes
Ordered direct from company. All questions answered and the process for ordering was easy.
On the day delivery was in the annotated time slot. We chose to have the item installed, the two gentleman were very professional and the installation was all done within the hour.
Would I use this company again answer Yes

Rated 5 out of 5

ADM Customer

by on 2018-05-02

Great buying process, simple, easy to understand and items delivered as promised. Great saving on normal High Street prices
Great buying process, simple, easy to understand and items delivered as promised. Great saving on normal High Street prices

Rated 5 out of 5

ADM Customer

by on 2018-05-02

Very good and attentive service
Very good and attentive service

Rated 5 out of 5

Sharon Davey

by on 2018-05-02

Had not noticed at time of ordering wrong postcode was entered. Missed my delivery as it went to another address. Qualifying for one free delivery on purchase they insisted they charge me £*** even when I said I would collect item from them. To cancel, have it re -delivered or collect from them still £***.
Their excuse was manpower. They couldn't grasp they would be out no more labour or time if I collected. Needless to say I wasn't going to give this company with terrible customer service one more penny. I cancelled the order, down £*** and ordered from AO who price matched and offered an excellent delivery service.
Wouldn't chance ordering from this company incase anything went wrong. They have your money and hold you to ransome.
Had not noticed at time of ordering wrong postcode was entered. Missed my delivery as it went to another address. Qualifying for one free delivery on purchase they insisted they charge me £*** even when I said I would collect item from them. To cancel, have it re -delivered or collect from them still £***.
Their excuse was manpower. They couldn't grasp they would be out no more labour or time if I collected. Needless to say I wasn't going to give this company with terrible customer service one more penny. I cancelled the order, down £*** and ordered from AO who price matched and offered an excellent delivery service.
Wouldn't chance ordering from this company incase anything went wrong. They have your money and hold you to ransome.

Rated 1 out of 5

ADM Customer

by on 2018-05-01

Kept informed at all points of order.
Kept informed at all points of order.

Rated 5 out of 5

Graham  Harrison

by on 2018-05-01

Satisfied
Satisfied

Rated 4 out of 5

Stephen Fish

by on 2018-04-30

Excellent service and responded to all correspondence swiftly.
Excellent service and responded to all correspondence swiftly.

Rated 5 out of 5

Andrew Pearson

by on 2018-04-30

1st class service. Not sure how they could improve. Delivery following day with pleasant driver. Highly recommended
1st class service. Not sure how they could improve. Delivery following day with pleasant driver. Highly recommended

Rated 5 out of 5

ADM Customer

by on 2018-04-30

Always very helpful, this is the second purchase I have had from this store
Always very helpful, this is the second purchase I have had from this store

Rated 5 out of 5

paul woods

by on 2018-04-28

Can't think of any so simple to order, delivery was on time, driver was really helpful and polite, phoned an hour before delivery which is really helpful.. Excellent
Can't think of any so simple to order, delivery was on time, driver was really helpful and polite, phoned an hour before delivery which is really helpful.. Excellent

Rated 5 out of 5

Ljudmilla Zemaititis

by on 2018-04-28

First time customer with company. We will use again! Pity company doesn't deliver as far as Gretna.
First time customer with company. We will use again! Pity company doesn't deliver as far as Gretna.

Rated 5 out of 5

ADM Customer

by on 2018-04-28

Very happy no problems experienced. Excellent care.
Very happy no problems experienced. Excellent care.

Rated 5 out of 5

ADM Customer

by on 2018-04-27

No recommendations to make as service provided was excellent. Will definitely be using this Company again.
No recommendations to make as service provided was excellent. Will definitely be using this Company again.

Rated 5 out of 5

ADM Customer

by on 2018-04-26

The order process was easy, the customer support from staff was friendly and knowledgeable, I would most certainly recommend this company. They also delivered on time.
The order process was easy, the customer support from staff was friendly and knowledgeable, I would most certainly recommend this company. They also delivered on time.

Rated 5 out of 5

ADM Customer

by on 2018-04-26

I recieved good advice when I asked questions and the assistant seemed knowledgable. There is a need though to provide accurate information regards cut outs for the various built in hobbs on your webb pages.
The service from ordering to delivery was very good and I would recommend to others.
I recieved good advice when I asked questions and the assistant seemed knowledgable. There is a need though to provide accurate information regards cut outs for the various built in hobbs on your webb pages.
The service from ordering to delivery was very good and I would recommend to others.

Rated 4 out of 5

ADM Customer

by on 2018-04-26

The transaction was perfectly fine, could not have gone better.
The transaction was perfectly fine, could not have gone better.

Rated 5 out of 5

Roger Bonnick

by on 2018-04-25

Great service and advice. Quick and helpful delivery. Excellent product (washing machine) price and value. Highly recommended.
Great service and advice. Quick and helpful delivery. Excellent product (washing machine) price and value. Highly recommended.

Rated 5 out of 5

ADM Customer

by on 2018-04-25

EXCELLENT SERVICE FROM START TO FINISH. DEFINITELY RECOMMEND.
EXCELLENT SERVICE FROM START TO FINISH. DEFINITELY RECOMMEND.

Rated 5 out of 5

ADM Customer

by on 2018-04-25

Staff in store were very helpful. Didn't pester or appear overly zealous. Appeared to understand my needs and didn't try to sell me features I didn't need.
We're able to deliver the washing machine to a second floor flat despite tight staircase. Installed with no bother. Great
Staff in store were very helpful. Didn't pester or appear overly zealous. Appeared to understand my needs and didn't try to sell me features I didn't need.
We're able to deliver the washing machine to a second floor flat despite tight staircase. Installed with no bother. Great

Rated 5 out of 5

ADM Customer

by on 2018-04-25

easy company to deal with on the phone or online quick delivery,answered queries on the phone,no problem.
easy company to deal with on the phone or online quick delivery,answered queries on the phone,no problem.

Rated 5 out of 5

ADM Customer

by on 2018-04-25

Helpful staff, good product and delivery as arranged.
Helpful staff, good product and delivery as arranged.

Rated 5 out of 5

ADM Customer

by on 2018-04-24

Excellent service
Excellent service

Rated 5 out of 5

ADM Customer

by on 2018-04-24

I would highly recommend Apliance Direct Morecambe.

From the first phone call when I spoke to Phil about a Bosh 28500 intergrated washing machine, who price matched a competitor, to the delivery the next day I was kept informed by email & phone, the delivery driver phoned 20 minutes before arriving & put the machine in the kitchen ready for installation.

A really helpful team which reflects the company, any company is only as good as their staff. Well done.

The washing machine is very quiet & efficient fulfilling our needs.
I would highly recommend Apliance Direct Morecambe.

From the first phone call when I spoke to Phil about a Bosh 28500 intergrated washing machine, who price matched a competitor, to the delivery the next day I was kept informed by email & phone, the delivery driver phoned 20 minutes before arriving & put the machine in the kitchen ready for installation.

A really helpful team which reflects the company, any company is only as good as their staff. Well done.

The washing machine is very quiet & efficient fulfilling our needs.

Rated 5 out of 5

ADM Customer

by on 2018-04-24

We received helpful and friendly advice in the *** showroom, the order was delivered exactly as promised and we are very pleased with it.
We would certainly recommend Appliance Direct to our friends.
We received helpful and friendly advice in the *** showroom, the order was delivered exactly as promised and we are very pleased with it.
We would certainly recommend Appliance Direct to our friends.

Rated 5 out of 5

ADM Customer

by on 2018-04-24

A great company, friendly and helpful staff. I bought a fridge and freezer both at a great price.
A great company, friendly and helpful staff. I bought a fridge and freezer both at a great price.

Rated 5 out of 5

Grant Walker

by on 2018-04-24

Great price delivered quickly and on the date it was supposed to be delivered. Will definately use this company again...
Great price delivered quickly and on the date it was supposed to be delivered. Will definately use this company again...

Rated 5 out of 5

ADM Customer

by on 2018-04-23

Ordered 5 appliances at very reasonable prices. No problems with ordering, and customer service was excellent. Delivery was on the day I asked for and driver rang to give us a time. Would definitlely use again.
Ordered 5 appliances at very reasonable prices. No problems with ordering, and customer service was excellent. Delivery was on the day I asked for and driver rang to give us a time. Would definitlely use again.

Rated 5 out of 5

Sohaib Ashraf

by on 2018-04-22

No problems here. Placed the order and it was delivered when they company said it would be.
No problems here. Placed the order and it was delivered when they company said it would be.

Rated 5 out of 5

ADM Customer

by on 2018-04-20

Great product at a great price - and friendly helpful service too. Thank you.
Great product at a great price - and friendly helpful service too. Thank you.

Rated 5 out of 5

Elaine Briggs

by on 2018-04-19

ordered washer at 9pm the night before and it was delivered next morning at 8am. . quick service that.
ordered washer at 9pm the night before and it was delivered next morning at 8am. . quick service that.

Rated 5 out of 5

ADM Customer

by on 2018-04-19

Excellent from ordering to delivery will definitely deal again would recommend to anybody thanks
Excellent from ordering to delivery will definitely deal again would recommend to anybody thanks

Rated 5 out of 5

Paul Fearnyough

by on 2018-04-18

Couldn't fault anything. Website easy to use when ordering and delivery went without a hitch an kept us informed of progress.

Competitive prices good service so would definitely shop here again!
Couldn't fault anything. Website easy to use when ordering and delivery went without a hitch an kept us informed of progress.

Competitive prices good service so would definitely shop here again!

Rated 4 out of 5

ADM Customer

by on 2018-04-18

Great form
Great form

Rated 5 out of 5

ADM Customer

by on 2018-04-17

Service excellent from buying in the shop to delivery. Can't fault the service at all
Service excellent from buying in the shop to delivery. Can't fault the service at all

Rated 5 out of 5

alexander smith

by on 2018-04-16

everything just right
everything just right

Rated 5 out of 5

ADM Customer

by on 2018-04-15

Overall, excellent service with very reasonable prices. The only disappointment was that you had no gas double ovens in stock to view, but very knowledgeable sales assistant showed me the same model in an electric cooker and explained the differences in appearance. Free delivery was an added bonus, with prompt delivery by very helpful team.
Yes, I would certainly recommend Appliance Direct!
Overall, excellent service with very reasonable prices. The only disappointment was that you had no gas double ovens in stock to view, but very knowledgeable sales assistant showed me the same model in an electric cooker and explained the differences in appearance. Free delivery was an added bonus, with prompt delivery by very helpful team.
Yes, I would certainly recommend Appliance Direct!

Rated 5 out of 5

ADM Customer

by on 2018-04-13

Excellent service would definitely use again
Excellent service would definitely use again

Rated 5 out of 5

ADM Customer

by on 2018-04-13

Great service from start to finish as usual. Have bought different products from here over last 10 years and would highly recommend.
Great service from start to finish as usual. Have bought different products from here over last 10 years and would highly recommend.

Rated 5 out of 5

ADM Customer

by on 2018-04-13

Excellent service, great price and delivered the following working day in a very professional manner. I would not hesitate in buying further appliances from here in the future.
Excellent service, great price and delivered the following working day in a very professional manner. I would not hesitate in buying further appliances from here in the future.

Rated 5 out of 5

Linda Fell

by on 2018-04-12

Five star prices
10 star service
Very well.recommended
Five star prices
10 star service
Very well.recommended

Rated 5 out of 5

ADM Customer

by on 2018-04-12

We were very impressed by the service provided by ***, who immediately understood our needs and showed us all the fridge-freezers that met our requirements.
We also greatly appreciated the information provided about someone who would be able to reverse the doors focus. *** came very promptly and did an excellent job beyond the minimum necessary, all for a modest fee.
One possible improvement: ensure that your deliverers do give the one hour notice we were promised. They gave us 30 minutes notice, at 7.45am. We managed, but it was not easy.
We were very impressed by the service provided by ***, who immediately understood our needs and showed us all the fridge-freezers that met our requirements.
We also greatly appreciated the information provided about someone who would be able to reverse the doors focus. *** came very promptly and did an excellent job beyond the minimum necessary, all for a modest fee.
One possible improvement: ensure that your deliverers do give the one hour notice we were promised. They gave us 30 minutes notice, at 7.45am. We managed, but it was not easy.

Rated 5 out of 5

ADM Customer

by on 2018-04-11

Ordered online but problem with card. Once sorted I rang them up. They talked me through all the washing machines in stock. I got free delivery and had the machine delivered next morning. The delivery guys were brilliant. They took the matching up my steep stairs to the bathroom. Very impressed and would recommend and use them again.
Ordered online but problem with card. Once sorted I rang them up. They talked me through all the washing machines in stock. I got free delivery and had the machine delivered next morning. The delivery guys were brilliant. They took the matching up my steep stairs to the bathroom. Very impressed and would recommend and use them again.

Rated 5 out of 5

ADM Customer

by on 2018-04-10

Absolutely first class service. I bought the machine at 1.15pm on Easter Monday, it was washing its first load at 11am the following day. Fantastic service both in the shop and from the two charming young gentlemen who delivered and fitted my new machine and removed the old one and the packing. Thank you.
Absolutely first class service. I bought the machine at 1.15pm on Easter Monday, it was washing its first load at 11am the following day. Fantastic service both in the shop and from the two charming young gentlemen who delivered and fitted my new machine and removed the old one and the packing. Thank you.

Rated 5 out of 5

ADM Customer

by on 2018-04-08

Rang on Easter Saturday to order a washing machine, given free delivery and they changed their route on Easter Monday to deliver the machine early in the morning. Have always had good service.
Rang on Easter Saturday to order a washing machine, given free delivery and they changed their route on Easter Monday to deliver the machine early in the morning. Have always had good service.

Rated 5 out of 5

Moyna Patchett

by on 2018-04-08

Very easy to order and quick delivery. Excellent service
Very easy to order and quick delivery. Excellent service

Rated 5 out of 5

ADM Customer

by on 2018-04-07

We bought a washing machine from Appliance Direct, Morcambe. Ordered online and a very good customer service received .Arrived as directed. Nothing too much trouble. Both store staff and delivery staff where lovely to deal with.
We bought a washing machine from Appliance Direct, Morcambe. Ordered online and a very good customer service received .Arrived as directed. Nothing too much trouble. Both store staff and delivery staff where lovely to deal with.

Rated 5 out of 5

ADM Customer

by on 2018-04-06

Very satisfied with staff knowledge of goods, support and would recommend
Very satisfied with staff knowledge of goods, support and would recommend

Rated 5 out of 5

ADM Customer

by on 2018-04-06

excellent service from the shop and also from the delivery team.I was most impressed!
excellent service from the shop and also from the delivery team.I was most impressed!

Rated 4 out of 5

Stuart Farrell

by on 2018-04-06

Fantastic price and service, we ordered our washing machine in the afternoon on the Thursday and it was with us the next morning even though it was a bank holiday! The guys who delivered and fitted the washing machine were very helpful and friendly and did a great job of getting the washing machines fitted and working really quickly, I would highly recommend this company and will def use again in the future!
Fantastic price and service, we ordered our washing machine in the afternoon on the Thursday and it was with us the next morning even though it was a bank holiday! The guys who delivered and fitted the washing machine were very helpful and friendly and did a great job of getting the washing machines fitted and working really quickly, I would highly recommend this company and will def use again in the future!

Rated 5 out of 5

ADM Customer

by on 2018-04-06

first class service
first class service

Rated 5 out of 5

ADM Customer

by on 2018-04-05

Very satisfied with the overall experience, from the visit to the shop and the excellent job done by the delivery man with the fitting of the washing machine and talking away of the old one. Will recommend Appliance Direct to all we know. Thanks
Very satisfied with the overall experience, from the visit to the shop and the excellent job done by the delivery man with the fitting of the washing machine and talking away of the old one. Will recommend Appliance Direct to all we know. Thanks

Rated 5 out of 5

ADM Customer

by on 2018-04-05

built-in oven ordered on Monday and was delivered and fitted on Thursday afternoon, excellent service and very pleased with product.

Would certainly recommend, Thank you
built-in oven ordered on Monday and was delivered and fitted on Thursday afternoon, excellent service and very pleased with product.

Would certainly recommend, Thank you

Rated 5 out of 5

ADM Customer

by on 2018-04-04

I dealt with appliance Direct in Morecambe & their service was exceptional.
I dealt with appliance Direct in Morecambe & their service was exceptional.

Rated 5 out of 5

Tim Kaye

by on 2018-04-04

Good customer support - kept me informed of delivery information.
Good customer support - kept me informed of delivery information.

Rated 5 out of 5

ADM Customer

by on 2018-04-04

A very fair price and a service that was much better then ***. Goods arrived when promised. First class all round!
A very fair price and a service that was much better then ***. Goods arrived when promised. First class all round!

Rated 5 out of 5

Sheila Bailey

by on 2018-04-03

I was very happy with the whole ordering process and would not hesitate to order from you again. I will recommend you to others.
I was very happy with the whole ordering process and would not hesitate to order from you again. I will recommend you to others.

Rated 5 out of 5

Victoria Shirt

by on 2018-04-03

More information regarding the time of delivery would have resulted in a 5 star review
More information regarding the time of delivery would have resulted in a 5 star review

Rated 4 out of 5

ADM Customer

by on 2018-04-02

I was very satisfied with my purchase and the order procedure, and I would certainly recommend Appliance Direct to others.
I was very satisfied with my purchase and the order procedure, and I would certainly recommend Appliance Direct to others.

Rated 5 out of 5

ADM Customer

by on 2018-04-02

Yes I would recommend appliance direct to others
Yes I would recommend appliance direct to others

Rated 5 out of 5

Julie Fisher

by on 2018-03-31

One word BRILLIANT. Usually use high street stores to buy big items especially kitchen appliances, but decided to do my homework and read all the reviews and compare the prices out there online and came up with Appliance Direct Morecambe not to be mistaken with A********s D****t which originally I did but wasn't impressed by some of the reviews left. Anyway from ordering my item I got regular updates, could even have next day FREE DELIVERY but I chose a date that was convenient to me and they even say if it is AM or PM delivery. Item was priced far less than the high street stores. Even when I rang the retailer they were so helpful. I fully recommend this company and was well impressed with the service I received, not many companies out there that you can rely on . Would definitely use again. Thank you so much APPLIANCE DIRECT MORECAMBE.
One word BRILLIANT. Usually use high street stores to buy big items especially kitchen appliances, but decided to do my homework and read all the reviews and compare the prices out there online and came up with Appliance Direct Morecambe not to be mistaken with A********s D****t which originally I did but wasn't impressed by some of the reviews left. Anyway from ordering my item I got regular updates, could even have next day FREE DELIVERY but I chose a date that was convenient to me and they even say if it is AM or PM delivery. Item was priced far less than the high street stores. Even when I rang the retailer they were so helpful. I fully recommend this company and was well impressed with the service I received, not many companies out there that you can rely on . Would definitely use again. Thank you so much APPLIANCE DIRECT MORECAMBE.

Rated 5 out of 5

ADM Customer

by on 2018-03-31

We should have phoned the store to check that the fridge we planned to buy was actually in store.
As it wasn't in store to view, we could have bought it on line and saved ourselves a journey.
Ideally we would have liked to see the item on display before buying, as quality can't always be judged from a small online photo. However we realise that the number of items for sale is too numerous to display, so 5 stars is your rating.

The staff were helpful & did our order efficiently in store.

Delivery staff were helpful too. They were on time, on the arranged day. Thank you.
We should have phoned the store to check that the fridge we planned to buy was actually in store.
As it wasn't in store to view, we could have bought it on line and saved ourselves a journey.
Ideally we would have liked to see the item on display before buying, as quality can't always be judged from a small online photo. However we realise that the number of items for sale is too numerous to display, so 5 stars is your rating.

The staff were helpful & did our order efficiently in store.

Delivery staff were helpful too. They were on time, on the arranged day. Thank you.

Rated 5 out of 5

ADM Customer

by on 2018-03-31

We have used this outlet numerous times and have always had a good outcome, not all the advertised product are on show which is the only downside. Great staff As well
We have used this outlet numerous times and have always had a good outcome, not all the advertised product are on show which is the only downside. Great staff As well

Rated 5 out of 5

Dariusz Wozniak

by on 2018-03-30

The service was very fast and very easy without unecessary fuss.
The service was very fast and very easy without unecessary fuss.

Rated 5 out of 5

Brian Hattersley

by on 2018-03-30

purchased a Bosch dishwasher - everything about the process was easy - the delivery was well organised - kept us well informed of time of delivery.The delivery man was was very efficient and very helpful.It was a pleasure doing business with this company and would buy from them again. Would recommend them.Would also say that after a lot of searching for the product we wanted - this was the best price! A no brainer in fact.
purchased a Bosch dishwasher - everything about the process was easy - the delivery was well organised - kept us well informed of time of delivery.The delivery man was was very efficient and very helpful.It was a pleasure doing business with this company and would buy from them again. Would recommend them.Would also say that after a lot of searching for the product we wanted - this was the best price! A no brainer in fact.

Rated 5 out of 5

ADM Customer

by on 2018-03-29

The staff were very helpful when I arrived looking for a new washing machine. I wanted a hot point washer in grey and he checked he had one in stock. The washer was delivered the rolling day and the guys took the old one out and fitted the new one. All in all a great all round experience.
The staff were very helpful when I arrived looking for a new washing machine. I wanted a hot point washer in grey and he checked he had one in stock. The washer was delivered the rolling day and the guys took the old one out and fitted the new one. All in all a great all round experience.

Rated 5 out of 5

terri prophet

by on 2018-03-29

great service
great service

Rated 5 out of 5

ADM Customer

by on 2018-03-29

Good advice,good price, excellent service.
Good advice,good price, excellent service.

Rated 5 out of 5

ADM Customer

by on 2018-03-29

i have bought from appliance direct before and would buy from them again. Sales team are friendly and not pushy and really understand the products they sell. Delivery price and fitting service are a very reasonable price too.
i have bought from appliance direct before and would buy from them again. Sales team are friendly and not pushy and really understand the products they sell. Delivery price and fitting service are a very reasonable price too.

Rated 5 out of 5

Margie Upham

by on 2018-03-28

Firstly the price for the *** Dishwasher was the best we could find anywhere. We ordered it early afternoon and it was delivered the following morning. Great service, very pleased.
Firstly the price for the *** Dishwasher was the best we could find anywhere. We ordered it early afternoon and it was delivered the following morning. Great service, very pleased.

Rated 5 out of 5

ADM Customer

by on 2018-03-28

No problem with ordering in store. Delivery date was when agreed and very prompt polite delivery service. Will use store again
No problem with ordering in store. Delivery date was when agreed and very prompt polite delivery service. Will use store again

Rated 5 out of 5

Justyna Czajka

by on 2018-03-28

Very good prices and fast service. Delivery driver very kind.
Very good prices and fast service. Delivery driver very kind.

Rated 5 out of 5

ADM Customer

by on 2018-03-27

Very good people and product
Very good people and product

Rated 5 out of 5

HAROLD WOODS

by on 2018-03-26

very good service and delivery was superb
very good service and delivery was superb

Rated 5 out of 5

Robert Newton

by on 2018-03-26

Found you on the internet, the service was very good. you delivered when you said you would and the drivers were helpful.
regards
Found you on the internet, the service was very good. you delivered when you said you would and the drivers were helpful.
regards

Rated 5 out of 5

ADM Customer

by on 2018-03-23

There was a problem with the washer on day 1. Hoover agreed to replace. It was all done by the company and the excellent staff without fuss or stress for me.
There was a problem with the washer on day 1. Hoover agreed to replace. It was all done by the company and the excellent staff without fuss or stress for me.

Rated 5 out of 5

ADM Customer

by on 2018-03-23

Excellent all round... good advice in store and delivery on time and efficient. Gas fitting and old cooker removal also when expected and good service.
Excellent all round... good advice in store and delivery on time and efficient. Gas fitting and old cooker removal also when expected and good service.

Rated 5 out of 5

ADM Customer

by on 2018-03-22

Both machines were fitted very efficiently and the old ones taken away. The two delivery men were very polite and did an excellent job. ***
Both machines were fitted very efficiently and the old ones taken away. The two delivery men were very polite and did an excellent job. ***

Rated 5 out of 5

ADM Customer

by on 2018-03-22

very efficient service. Highly recommended and would definitely use again for electrical items.
very efficient service. Highly recommended and would definitely use again for electrical items.

Rated 5 out of 5

Alan Robinson

by on 2018-03-22

Cannot find any area you need to improve,

Thank you for such prompt service,
Cannot find any area you need to improve,

Thank you for such prompt service,

Rated 4 out of 5

ADM Customer

by on 2018-03-22

Absolutely wonderful service from *** at Appliabce Direct Morecombe. We were struggling to obtain an intergrated freezer and fridge (even going to the manufacturers direct, no luck) *** not only sourced the items but had them delivered within 2 days. Our kitchen fitter was on hand to receive and install. Full marks to ***. I did ring the store to thank him but he was on a deserved day off. Highly recommend this company. ***
Absolutely wonderful service from *** at Appliabce Direct Morecombe. We were struggling to obtain an intergrated freezer and fridge (even going to the manufacturers direct, no luck) *** not only sourced the items but had them delivered within 2 days. Our kitchen fitter was on hand to receive and install. Full marks to ***. I did ring the store to thank him but he was on a deserved day off. Highly recommend this company. ***

Rated 5 out of 5

Carrie Flower

by on 2018-03-21

Service is good, quick delivery and helpful call before arrival. Prices good compared to more well-known applaince stores. I would recommend
Service is good, quick delivery and helpful call before arrival. Prices good compared to more well-known applaince stores. I would recommend

Rated 5 out of 5

Anna Gronowska

by on 2018-03-20

quick delivery, contact with the driver was very helpful
quick delivery, contact with the driver was very helpful

Rated 5 out of 5

ADM Customer

by on 2018-03-20

Tracking ETA in time.
Courteous, efficient and helpful.
Thank you.
Tracking ETA in time.
Courteous, efficient and helpful.
Thank you.

Rated 5 out of 5

Stephen Riches

by on 2018-03-20

Very good all round support service from the sales staff to the prompt deliver. Can highly recommend them, would certainly use them again.
Very good all round support service from the sales staff to the prompt deliver. Can highly recommend them, would certainly use them again.

Rated 5 out of 5

ADM Customer

by on 2018-03-18

Always my first choice now when looking for electrical appliances. Their helpful attitude is a wonderful change from the customer service I have experienced from other well known suppliers. I woul certainly recommend them.
Always my first choice now when looking for electrical appliances. Their helpful attitude is a wonderful change from the customer service I have experienced from other well known suppliers. I woul certainly recommend them.

Rated 5 out of 5

Ben Soffa

by on 2018-03-18

Efficient service, suggested alternatives for out-of-stock items, covering the price difference themselves. Deliver and installation as promised. Would happily use again.
Efficient service, suggested alternatives for out-of-stock items, covering the price difference themselves. Deliver and installation as promised. Would happily use again.

Rated 5 out of 5

ADM Customer

by on 2018-03-17

Disappointed with spinner. Has 1400 spin which I thought woulD bebetter than my last washing machine which was only 1200 but it’s no where near as good.
Disappointed with spinner. Has 1400 spin which I thought woulD bebetter than my last washing machine which was only 1200 but it’s no where near as good.

Rated 4 out of 5

ADM Customer

by on 2018-03-17

Good service will use again.
Good service will use again.

Rated 5 out of 5

Julie Bonsall

by on 2018-03-16

Lowest price. Helpful advice provided regarding alternative in stock items. Delivery was on time. Would use again and recommend to others.
Lowest price. Helpful advice provided regarding alternative in stock items. Delivery was on time. Would use again and recommend to others.

Rated 5 out of 5

ADM Customer

by on 2018-03-14

Good service
Good service

Rated 4 out of 5

ADM Customer

by on 2018-03-14

I would recommend to others. The lads that came where efficient. Polite they did what it said on the ad.
I would recommend to others. The lads that came where efficient. Polite they did what it said on the ad.

Rated 5 out of 5

ADM Customer

by on 2018-03-14

would deffinetly recommend to others, good to deal with'lots of stock to choose from,always help you out with appliance,all at a good price
would deffinetly recommend to others, good to deal with'lots of stock to choose from,always help you out with appliance,all at a good price

Rated 5 out of 5

Ruth Woodbridge

by on 2018-03-13

Well organised and stress free ordering and delivery. Excellent communication with the company, which included telephone calls. Dishwasher was very well packed, and we were able to inspect before the delivery man left. Have not needed to contact the company since the delivery.
Would thoroughly recommend. Price was very competitive
Well organised and stress free ordering and delivery. Excellent communication with the company, which included telephone calls. Dishwasher was very well packed, and we were able to inspect before the delivery man left. Have not needed to contact the company since the delivery.
Would thoroughly recommend. Price was very competitive

Rated 5 out of 5

ELSIE HARTLEY

by on 2018-03-13

My mother-in-law was impressed with the service you provided. She was kept informed of the delivery and fitting time. Everything ran very smoothly and she is delighted with her new washer.
My mother-in-law was impressed with the service you provided. She was kept informed of the delivery and fitting time. Everything ran very smoothly and she is delighted with her new washer.

Rated 5 out of 5

ADM Customer

by on 2018-03-12

The team were very helpful, with each step of our kitchen overhaul! Very pleased with the customer service and delivery, highly recommend
The team were very helpful, with each step of our kitchen overhaul! Very pleased with the customer service and delivery, highly recommend

Rated 5 out of 5

Ron Burgess

by on 2018-03-12

excellent service. delivered as promised despite terrible weather and road conditions. 2 nice hard working guys
excellent service. delivered as promised despite terrible weather and road conditions. 2 nice hard working guys

Rated 5 out of 5

ADM Customer

by on 2018-03-12

Entirely satisfied. I use Appluance Direct regularly. Local and reasonable. Deliveries always as arranged.
Entirely satisfied. I use Appluance Direct regularly. Local and reasonable. Deliveries always as arranged.

Rated 5 out of 5

Lyndon  Day

by on 2018-03-12

Men were efficient and pleasant. Item arrivedas planned
Men were efficient and pleasant. Item arrivedas planned

Rated 5 out of 5

Derek Courtney

by on 2018-03-10

Great service, delivered on the day and time stated even in the snow
Great service, delivered on the day and time stated even in the snow

Rated 5 out of 5

Charlotte Rutter

by on 2018-03-09

I was very pleased with all aspects of the service from start to finish
I was very pleased with all aspects of the service from start to finish

Rated 5 out of 5

ADM Customer

by on 2018-03-08

Staff were great, helpful and knowledgeable. Everything went well with the ordering, delivery and fitting of my washing machine.
Staff were great, helpful and knowledgeable. Everything went well with the ordering, delivery and fitting of my washing machine.

Rated 5 out of 5

Joanne Humphreys

by on 2018-03-06

Everything delivered on time, very happy with the service.
Everything delivered on time, very happy with the service.

Rated 5 out of 5

ADM Customer

by on 2018-03-05

Happy with the product and the service ... thanks!
Happy with the product and the service ... thanks!

Rated 5 out of 5

ADM Customer

by on 2018-03-05

excellent service
excellent service

Rated 5 out of 5

ADM Customer

by on 2018-03-04

My washing machine was the fourth appliance bought here and the service, delivery and pricing have always been the very best you could ask for. I will always make this my first choice retailer for domestic appliances.
My washing machine was the fourth appliance bought here and the service, delivery and pricing have always been the very best you could ask for. I will always make this my first choice retailer for domestic appliances.

Rated 5 out of 5

Sara Critchley

by on 2018-03-01

Great Customer service and communication.
Unfortunately was not there for install however was assured that the guys were polite and efficient.
Great Customer service and communication.
Unfortunately was not there for install however was assured that the guys were polite and efficient.

Rated 5 out of 5

Donna Singleton

by on 2018-03-01

Perfect!!!
Perfect!!!

Rated 5 out of 5

ADM Customer

by on 2018-03-01

Very efficient and friendly service and we're very pleased with the appliances.
Very efficient and friendly service and we're very pleased with the appliances.

Rated 5 out of 5

Chris Hinds

by on 2018-03-01

Delivered on time, helpful staff, great price
Delivered on time, helpful staff, great price

Rated 5 out of 5

Denise Gamble

by on 2018-03-01

best price i could find free next day delivery can't get better than that
best price i could find free next day delivery can't get better than that

Rated 5 out of 5

ADM Customer

by on 2018-03-01

Both the delivery men were really friendly and took care to explain everything and were considerate with my house. I ordered on the phone and he was polite and made it easy. I will definitely buy from appliance direct again, as i always do.
Both the delivery men were really friendly and took care to explain everything and were considerate with my house. I ordered on the phone and he was polite and made it easy. I will definitely buy from appliance direct again, as i always do.

Rated 5 out of 5

Tim JOHNSON

by on 2018-02-28

We bought our fridge freezer from Appliance Direct in Morecambe because of the availability of the product as well as the price which was more competitive than all the other high street stores. Ordering was very simple & I was contacted the following day regarding the item & delivery. We were able to choose our delivery date which was great due to our new kitchen not being finished.
All in all a very smooth purchase, an easy to use website & very competitively priced. Highly recommended.
We bought our fridge freezer from Appliance Direct in Morecambe because of the availability of the product as well as the price which was more competitive than all the other high street stores. Ordering was very simple & I was contacted the following day regarding the item & delivery. We were able to choose our delivery date which was great due to our new kitchen not being finished.
All in all a very smooth purchase, an easy to use website & very competitively priced. Highly recommended.

Rated 5 out of 5

ADM Customer

by on 2018-02-28

Very helpful, professional service and the fridge freezer was a great price
Very helpful, professional service and the fridge freezer was a great price

Rated 5 out of 5

June Barlow

by on 2018-02-28

Got just what i wanted at a very reasonable price with choice of delivery dates
Got just what i wanted at a very reasonable price with choice of delivery dates

Rated 5 out of 5

Tom Green

by on 2018-02-28

Absolutely fantastic service. Item ordered just before 19:00 and was still delivered next day as an option, personally delivered by the company not 3rd party firm.

Best price beating all the competitors, product is as expected and no issues.

Entire experience and service could not be faulted, this is how you run a business.
Absolutely fantastic service. Item ordered just before 19:00 and was still delivered next day as an option, personally delivered by the company not 3rd party firm.

Best price beating all the competitors, product is as expected and no issues.

Entire experience and service could not be faulted, this is how you run a business.

Rated 5 out of 5

ADM Customer

by on 2018-02-27

Excellent helpful telephone manner on a product not in stock. I was kept updated throughout and the goods arrived on the day indicated.
Would be happy to use the Company again should other items be required.
Excellent helpful telephone manner on a product not in stock. I was kept updated throughout and the goods arrived on the day indicated.
Would be happy to use the Company again should other items be required.

Rated 5 out of 5

ann urban

by on 2018-02-27

Good advice in shop on products I was looking atwent home double checked it would fit and rang up and ordered fridge freezer good delivery vert politeand helpful gentlemen this isn't the first appliance we have bought here
Good advice in shop on products I was looking atwent home double checked it would fit and rang up and ordered fridge freezer good delivery vert politeand helpful gentlemen this isn't the first appliance we have bought here

Rated 5 out of 5

Peter Horn

by on 2018-02-26

The service was excellent. Products were as described. Delivery was on date promised. Very competitive prices.
The service was excellent. Products were as described. Delivery was on date promised. Very competitive prices.

Rated 5 out of 5

ADM Customer

by on 2018-02-23

Very helpful staff. Provided a price match for one item that was available elsewhere. Happy to delay delivery of the Cooker, Microwave Oven and Hob until the kitchen revamp was scheduled.
Very helpful staff. Provided a price match for one item that was available elsewhere. Happy to delay delivery of the Cooker, Microwave Oven and Hob until the kitchen revamp was scheduled.

Rated 5 out of 5

Stephen Bentley

by on 2018-02-23

Excellent service. Polite, knowledgeable and efficient cannot fault them and would definitely use them again.
Excellent service. Polite, knowledgeable and efficient cannot fault them and would definitely use them again.

Rated 5 out of 5

Terence david Bowman

by on 2018-02-22

Excellent delivery time. Good reasonable priced product and overall good service.
Excellent delivery time. Good reasonable priced product and overall good service.

Rated 5 out of 5

ADM Customer

by on 2018-02-22

Excellent conversation - I bought a display model NEFF induction hob - and the manager was extremely helpful describing the condition, delivery arrangements, including organising an opportunity to review the item on receipt before acceptance. Great service - and a satisfied customer. Thanks.
Excellent conversation - I bought a display model NEFF induction hob - and the manager was extremely helpful describing the condition, delivery arrangements, including organising an opportunity to review the item on receipt before acceptance. Great service - and a satisfied customer. Thanks.

Rated 5 out of 5

Sean Ingham

by on 2018-02-22

Prompt and professional delivery in the timeframe promised.
Prompt and professional delivery in the timeframe promised.

Rated 5 out of 5

ADM Customer

by on 2018-02-21

Excellent service with very helpful staff
Excellent service with very helpful staff

Rated 5 out of 5

Pam Drower

by on 2018-02-21

Really good service prior to and during delivery. Very personable and helpful staff.
Really good service prior to and during delivery. Very personable and helpful staff.

Rated 5 out of 5

ADM Customer

by on 2018-02-20

Fantastic Service. I would definately use this company again
Fantastic Service. I would definately use this company again

Rated 5 out of 5

Sue Lloyd

by on 2018-02-20

Had to order in and wait few days but worth it at reasonable prices and was actually delivered earlier than initially quoted
Had to order in and wait few days but worth it at reasonable prices and was actually delivered earlier than initially quoted

Rated 5 out of 5

ADM Customer

by on 2018-02-19

Excellent service from appliance direct and the delivery was also excellent. I would definitely recommend them.
Excellent service from appliance direct and the delivery was also excellent. I would definitely recommend them.

Rated 5 out of 5

susan Johnson

by on 2018-02-19

It's the first time I've used this company and was very pleased with the service. I got a phone call regarding my delivery date. I found the service very professional and I also found it very reassuring to speak to someone! I would definitely recommend them.
It's the first time I've used this company and was very pleased with the service. I got a phone call regarding my delivery date. I found the service very professional and I also found it very reassuring to speak to someone! I would definitely recommend them.

Rated 5 out of 5

ADM Customer

by on 2018-02-16

Courteous, helpful, I have used appliance direct several times and will continue to do so.
Courteous, helpful, I have used appliance direct several times and will continue to do so.

Rated 4 out of 5

ADM Customer

by on 2018-02-15

Good all round performance by staff, no complaints.
Good all round performance by staff, no complaints.

Rated 5 out of 5

ADM Customer

by on 2018-02-14

Very helpful staff
Very helpful staff

Rated 5 out of 5

ADM Customer

by on 2018-02-14

Great customer service and delivery driver was very nice. No hesitation in recommending this company. I will definitely use again! Stay away from the big providers and use a company that you can trust!
Great customer service and delivery driver was very nice. No hesitation in recommending this company. I will definitely use again! Stay away from the big providers and use a company that you can trust!

Rated 5 out of 5

ADM Customer

by on 2018-02-14

Satisfied In both areas. Excellent service. Would recommend to anyone.
Satisfied In both areas. Excellent service. Would recommend to anyone.

Rated 5 out of 5

Kathryn Butterworth

by on 2018-02-13

Ordered on line and all communication was quick and positive. Great price , great service would recommend.
Ordered on line and all communication was quick and positive. Great price , great service would recommend.

Rated 5 out of 5

Mahin Browne

by on 2018-02-12

Excellent customer service with prompt response to my enquiries. Happy with my purchase and fully recommend them.
Excellent customer service with prompt response to my enquiries. Happy with my purchase and fully recommend them.

Rated 5 out of 5

ADM Customer

by on 2018-02-12

Appliance Direct offer plenty of choice, friendly helpful staff and deliver on time. Their pricing is competetive too.
Appliance Direct offer plenty of choice, friendly helpful staff and deliver on time. Their pricing is competetive too.

Rated 4 out of 5

ADM Customer

by on 2018-02-12

No problems from start to finish. One recommendation I could give is that the deliver should take away all the packaging.
Well satisfied with my new Siemens washing machine,
No problems from start to finish. One recommendation I could give is that the deliver should take away all the packaging.
Well satisfied with my new Siemens washing machine,

Rated 5 out of 5

ADM Customer

by on 2018-02-10

Great service both in the shop, on the phone and from the delivery team. 5 star all round.
Great service both in the shop, on the phone and from the delivery team. 5 star all round.

Rated 5 out of 5

ADM Customer

by on 2018-02-09

Ordering easy and items all delivered in good condition and on time. Have used them for 6 items now over 2 years with no issues and have price matched 2 of these.
Ordering easy and items all delivered in good condition and on time. Have used them for 6 items now over 2 years with no issues and have price matched 2 of these.

Rated 5 out of 5

Florrie Spall

by on 2018-02-09

Applincedirect offered a competitive price and prompt free delivery, on a suitable day, for the appliance that we’d chosen. The delivery guys were very pleasant, friendly and efficient, and went to a lot of trouble to put the appliance in to place.
I have deducted one star because we were only given a 7 hour window for delivery and so we had to sit and wait in for 5 hours for the appliance. I think that this window could have been narrower. Otherwise excellent.
Applincedirect offered a competitive price and prompt free delivery, on a suitable day, for the appliance that we’d chosen. The delivery guys were very pleasant, friendly and efficient, and went to a lot of trouble to put the appliance in to place.
I have deducted one star because we were only given a 7 hour window for delivery and so we had to sit and wait in for 5 hours for the appliance. I think that this window could have been narrower. Otherwise excellent.

Rated 4 out of 5

ADM Customer

by on 2018-02-08

We were very satisfied with the whole process, fromordering to delivery & fitting & particularly returning to collect our old gas cooker. We would definitely recommend you to others.
We were very satisfied with the whole process, fromordering to delivery & fitting & particularly returning to collect our old gas cooker. We would definitely recommend you to others.

Rated 5 out of 5

ADM Customer

by on 2018-02-08

Good service but was disappointed that Saturday delivery wasn’t available when I ordered. Enquiring only a week earlier I was told Saturday was no problem.
Cost of fitting was extortionate *** for fitting a fridge door and a further *** for the washer!
Good service but was disappointed that Saturday delivery wasn’t available when I ordered. Enquiring only a week earlier I was told Saturday was no problem.
Cost of fitting was extortionate *** for fitting a fridge door and a further *** for the washer!

Rated 4 out of 5

Helen Luszczak

by on 2018-02-08

Great service, great delivery and great product. Thanks
Great service, great delivery and great product. Thanks

Rated 5 out of 5

Andrew Bateson

by on 2018-02-08

Good product and great service
Good product and great service

Rated 5 out of 5

ADM Customer

by on 2018-02-08

Visit was brief but to the point. Staff were helpful and knowledgeable.
Impressed with delivery time - was told item would be delivered on a certain day between 12 and 5 pm, and the item arrived just before 1 pm.
Would certainly use appliance direct again
Visit was brief but to the point. Staff were helpful and knowledgeable.
Impressed with delivery time - was told item would be delivered on a certain day between 12 and 5 pm, and the item arrived just before 1 pm.
Would certainly use appliance direct again

Rated 4 out of 5

Mark Hillard

by on 2018-02-06

All good great delivery guys
All good great delivery guys

Rated 5 out of 5

ADM Customer

by on 2018-02-04

Great service and delivery quick and on time.
Great service and delivery quick and on time.

Rated 5 out of 5

David Bentick

by on 2018-02-03

Excellent assistance, fasting shipping, great delivery.
Excellent assistance, fasting shipping, great delivery.

Rated 5 out of 5

Ian Nelson

by on 2018-02-03

Good product, good service, good price, What more could you ask for well done.

***
Good product, good service, good price, What more could you ask for well done.

***

Rated 5 out of 5

Andrew Reeves

by on 2018-02-02

My tumble drier looks like it has been dragged down the street.
Having spent £***, I complained about the scratches and dent over the phone and was asked to send pictures, then I was asked for all the serial numbers and since then I've heard nothing!

***
My tumble drier looks like it has been dragged down the street.
Having spent £***, I complained about the scratches and dent over the phone and was asked to send pictures, then I was asked for all the serial numbers and since then I've heard nothing!

***

Rated 2 out of 5

ADM Customer

by on 2018-02-02

i was given excellent advice and general assistance with my purchase of a double oven. i felt confident that i was purchasing the best oven for the features i was was looking for within my price range. *** was great in arranging delivery fitting and collection of my old evening a time slot to fit in with my working schedule. this meant that i was able to get a great product at a great price, installed much faster than had i gone to a larger company.
i was given excellent advice and general assistance with my purchase of a double oven. i felt confident that i was purchasing the best oven for the features i was was looking for within my price range. *** was great in arranging delivery fitting and collection of my old evening a time slot to fit in with my working schedule. this meant that i was able to get a great product at a great price, installed much faster than had i gone to a larger company.

Rated 5 out of 5

ADM Customer

by on 2018-02-02

The only gripe I had was having to get rid of the packaging
The only gripe I had was having to get rid of the packaging

Rated 4 out of 5

Philip Hassan

by on 2018-02-02

Great price and reliable delivery.
Great price and reliable delivery.

Rated 5 out of 5

Moira Whiteside

by on 2018-02-02

The process of ordering & paying was very straight forward. The fridge arrived next morning as promised. Well done
The process of ordering & paying was very straight forward. The fridge arrived next morning as promised. Well done

Rated 5 out of 5

Lee Ranson

by on 2018-02-01

No problems very happy
No problems very happy

Rated 5 out of 5

Matthew Walsh

by on 2018-02-01

The whole experience of shopping with appliance direct Morecambe was absolutely excellent. The easy ordering on the website the customer call service keeping us informed and the excellent delivery service. We ordered a tumble dryer on the Tuesday evening and it was delivered before 10am on the Thursday by very polite, helpful well presented delivery men. And the price was *** cheaper than a well known high Street store. I cannot recommend them enough, I work in the NHS and I have already and will continue to recommend to friends and colleagues. The hotpoint dryer is brilliant and again I would recommend. Thank you for Excellent service
The whole experience of shopping with appliance direct Morecambe was absolutely excellent. The easy ordering on the website the customer call service keeping us informed and the excellent delivery service. We ordered a tumble dryer on the Tuesday evening and it was delivered before 10am on the Thursday by very polite, helpful well presented delivery men. And the price was *** cheaper than a well known high Street store. I cannot recommend them enough, I work in the NHS and I have already and will continue to recommend to friends and colleagues. The hotpoint dryer is brilliant and again I would recommend. Thank you for Excellent service

Rated 5 out of 5

ADM Customer

by on 2018-01-31

very good service
very good service

Rated 5 out of 5

ADM Customer

by on 2018-01-30

I was very pleased with the customer service.They was Happy to Help.Would higly recommend.
I was very pleased with the customer service.They was Happy to Help.Would higly recommend.

Rated 5 out of 5

Susan Delanty

by on 2018-01-30

I purchased a BOSCH dishwasher which I am really pleased with, it's very efficient and quiet. This was the cheapest on the web and for delivery and recycling the old one. Ordered on a Sunday and delivered on the Tuesday. I must say the service was fantastic, the delivery man was also very courteous. Would definitely use them again.
I purchased a BOSCH dishwasher which I am really pleased with, it's very efficient and quiet. This was the cheapest on the web and for delivery and recycling the old one. Ordered on a Sunday and delivered on the Tuesday. I must say the service was fantastic, the delivery man was also very courteous. Would definitely use them again.

Rated 5 out of 5

Simon Parkinson

by on 2018-01-30

excellent service from start to finish and at a great price!
excellent service from start to finish and at a great price!

Rated 5 out of 5

Velmai Owen

by on 2018-01-29

Efiicient. Prompt delivery and installation
Efiicient. Prompt delivery and installation

Rated 5 out of 5

Matthew Dalton

by on 2018-01-29

Very competitive prices, good communication at all stages and friendly delivery guys. All in all, a good experience and I would definitely recommend and use this company again
Very competitive prices, good communication at all stages and friendly delivery guys. All in all, a good experience and I would definitely recommend and use this company again

Rated 5 out of 5

Matthew  Thomas

by on 2018-01-28

No need for any improvement as far as I'm concerned
No need for any improvement as far as I'm concerned

Rated 5 out of 5

ADM Customer

by on 2018-01-28

*** on first-use it was obvious that there was a fault. Appliance Direct were informed of this straightaway. They declined an offer to come and inspect the dryer, and for me to come and show them a video I had taken as evidence. Instead, they wanted me to arrange for a *** technician to come and inspect the dryer as they were not qualified to do so. Threatening that if nothing was wrong with the dryer, that I would be liable for associated call-out etc costs. As an honest customer with a genuinely faulty product, I feel that the customer service I have received has been awful. The dryer has now been collected and \i am awaiting refund to my credit card.I am happy to discuss further if you wish. ***.
*** on first-use it was obvious that there was a fault. Appliance Direct were informed of this straightaway. They declined an offer to come and inspect the dryer, and for me to come and show them a video I had taken as evidence. Instead, they wanted me to arrange for a *** technician to come and inspect the dryer as they were not qualified to do so. Threatening that if nothing was wrong with the dryer, that I would be liable for associated call-out etc costs. As an honest customer with a genuinely faulty product, I feel that the customer service I have received has been awful. The dryer has now been collected and \i am awaiting refund to my credit card.I am happy to discuss further if you wish. ***.

Rated 1 out of 5

ADM Customer

by on 2018-01-26

I was not asked if I wanted the packaging removed so I was left with an American fridge freezer in all its packaging &9785;&65039;
I was not asked if I wanted the packaging removed so I was left with an American fridge freezer in all its packaging &9785;&65039;

Rated 4 out of 5

ADM Customer

by on 2018-01-26

Excellent knowledgeable service from initial enquiry through to prompt delivery with friendly helpful delivery guys
Excellent knowledgeable service from initial enquiry through to prompt delivery with friendly helpful delivery guys

Rated 5 out of 5

Alan Swinbourne

by on 2018-01-25

You NEED to advise your customers when their delivery is due ie what date & approximate time
You NEED to advise your customers when their delivery is due ie what date & approximate time

Rated 4 out of 5

ADM Customer

by on 2018-01-25

Service was good, they had what we wanted at a fair price. Delivery was exactly as described. No complaints whatsoever.
Service was good, they had what we wanted at a fair price. Delivery was exactly as described. No complaints whatsoever.

Rated 5 out of 5

ADM Customer

by on 2018-01-24

Great service, very helpful lady in the shop. Ordered and collected same day which is exactly why I use appliance direct.
Great service, very helpful lady in the shop. Ordered and collected same day which is exactly why I use appliance direct.

Rated 5 out of 5

Cyril Simpkins

by on 2018-01-24

Excellent service would highly recommend
Excellent service would highly recommend

Rated 5 out of 5

ADM Customer

by on 2018-01-23

Quick reliable and good price point
Quick reliable and good price point

Rated 5 out of 5

Graeme Baker

by on 2018-01-23

Can't fault service
Can't fault service

Rated 5 out of 5

ADM Customer

by on 2018-01-23

The service in store was excellent , on delivery i asked about levelling the product but your delivery men were not interested and left the packaging which blew all over the place ! they semmed to be in a hury to depart .sorry for negative feedback. stars awarded for shop assistant !
The service in store was excellent , on delivery i asked about levelling the product but your delivery men were not interested and left the packaging which blew all over the place ! they semmed to be in a hury to depart .sorry for negative feedback. stars awarded for shop assistant !

Rated 5 out of 5

ADM Customer

by on 2018-01-22

Brilliant service
Brilliant service

Rated 5 out of 5

ADM Customer

by on 2018-01-22

Excellent staff very helpful.excellent prices and I would recommend to friends and family. Thanks
Excellent staff very helpful.excellent prices and I would recommend to friends and family. Thanks

Rated 5 out of 5

ADM Customer

by on 2018-01-22

Very good service from the team in Morecambe, keeping me up to date with the order and delivery dates. Delivery was on time to the minute, with polite and efficient lads to put the oven and hob where we wanted. I had to go to Morecambe to collect the hood but the store staff were helpful and friendly. Definitely my first stop for appliances in future!
Very good service from the team in Morecambe, keeping me up to date with the order and delivery dates. Delivery was on time to the minute, with polite and efficient lads to put the oven and hob where we wanted. I had to go to Morecambe to collect the hood but the store staff were helpful and friendly. Definitely my first stop for appliances in future!

Rated 4 out of 5

Christopher Raymond

by on 2018-01-21

I did a lot of research on NEFF appliances and couldn't find them cheaper anywhere else.
I would have given an excellent score but they only deliver locally and as live in Gloucestershire, it was a bit of a pain having to travel to collect them.
Still saved money even with the extra petrol expenditure.
I did a lot of research on NEFF appliances and couldn't find them cheaper anywhere else.
I would have given an excellent score but they only deliver locally and as live in Gloucestershire, it was a bit of a pain having to travel to collect them.
Still saved money even with the extra petrol expenditure.

Rated 4 out of 5

ADM Customer

by on 2018-01-20

The only thing I was not happy about was the fact that I had to wait nearly a week for delivery of my new washing machine.
Everything else was ok and I am pleased with my new machine.
I will certainly use Appliance Direct again.
The only thing I was not happy about was the fact that I had to wait nearly a week for delivery of my new washing machine.
Everything else was ok and I am pleased with my new machine.
I will certainly use Appliance Direct again.

Rated 5 out of 5

ADM Customer

by on 2018-01-20

Excellent service in shop, very prompt delivery with really nice blokes. The missus was so impressed she tipped the delivery team. Thanks
Excellent service in shop, very prompt delivery with really nice blokes. The missus was so impressed she tipped the delivery team. Thanks

Rated 5 out of 5

Michael Godard

by on 2018-01-20

Bought a couple of items from here and the speed of delivery and customer service is superb. Highly recommended
Bought a couple of items from here and the speed of delivery and customer service is superb. Highly recommended

Rated 5 out of 5

ADM Customer

by on 2018-01-18

We wanted a Rangemaster Classic 900 to replace our old Leisure Classic 900 but all models in the warehouse had a metal contraption inside the grill which was unacceptable. Staff commented when asked that 'they're all like that, it's what customers want'.This led directly to us re-evaluating our requirements and we ordered instead a Rangemaster Classic 600. I want a simple and straightforward grill, no frills.To say I am disappointed with the product is an understatement and I have written to Rangemaster to express my dissatisfaction with the overall design and quality.
We wanted a Rangemaster Classic 900 to replace our old Leisure Classic 900 but all models in the warehouse had a metal contraption inside the grill which was unacceptable. Staff commented when asked that 'they're all like that, it's what customers want'.This led directly to us re-evaluating our requirements and we ordered instead a Rangemaster Classic 600. I want a simple and straightforward grill, no frills.To say I am disappointed with the product is an understatement and I have written to Rangemaster to express my dissatisfaction with the overall design and quality.

Rated 2 out of 5

ADM Customer

by on 2018-01-18

Excellent service exactly what was on the box.
Excellent service exactly what was on the box.

Rated 5 out of 5

Warren Marvelley

by on 2018-01-18

I ordered my siemens dishwaher at weekend chose my delivery
Date and am delivery time. Fantastic arriived bang on time
9.15 excellent service i would highly recomend these guys.

Thanks appliancedirect.

*** from Lancashire.
I ordered my siemens dishwaher at weekend chose my delivery
Date and am delivery time. Fantastic arriived bang on time
9.15 excellent service i would highly recomend these guys.

Thanks appliancedirect.

*** from Lancashire.

Rated 5 out of 5

ADM Customer

by on 2018-01-17

No improvements really
No improvements really

Rated 5 out of 5

Matt Bishop

by on 2018-01-17

Easy to use website, great prices and very friendly, helpful staff. Can't fault them.
Easy to use website, great prices and very friendly, helpful staff. Can't fault them.

Rated 5 out of 5

ADM Customer

by on 2018-01-17

We were extremely pleased with the service we received very friendly and helpful staff wouldn't hesitate to use appliance direct (Morecambe) in the future
We were extremely pleased with the service we received very friendly and helpful staff wouldn't hesitate to use appliance direct (Morecambe) in the future

Rated 5 out of 5

ADM Customer

by on 2018-01-16

Excellent service.....very helpful in choosing our new oven....and delivery and installation just right. We have used them several times before and always have been completely satisfied
Excellent service.....very helpful in choosing our new oven....and delivery and installation just right. We have used them several times before and always have been completely satisfied

Rated 5 out of 5

ADM Customer

by on 2018-01-16

Very satisfied with order. The lady who served me was extrmely helpful.
Very satisfied with order. The lady who served me was extrmely helpful.

Rated 5 out of 5

Andrew Gooda

by on 2018-01-16

Competitive pricing and efficient and friendly delivery service. We used the recycling option to take away our old appliance and the packaging for the new one, which saved a lot of hassle. The time slots provided are either am or pm which are quite broad. It would be good if they could offer narrower time slots or message with expected arrival time - but the same applies to many other companies.
Competitive pricing and efficient and friendly delivery service. We used the recycling option to take away our old appliance and the packaging for the new one, which saved a lot of hassle. The time slots provided are either am or pm which are quite broad. It would be good if they could offer narrower time slots or message with expected arrival time - but the same applies to many other companies.

Rated 4 out of 5

Magdalena Jones

by on 2018-01-16

The ordering and subsequent further communication procedures all went well thank you. I would certainly consider using your services again in future and if in the future anyone asks for advice on ordering similar products would recommend you.
The item we ordered was delivered at about 5.30-6pm which was inside the promised delivery time. It would though be useful if nearer the time of delivery an estimated time have have been sent.
But all in all a very good experience. The driver was very helpful, even after a hard day traveling to various delivery locations, so well done to him as well.
The ordering and subsequent further communication procedures all went well thank you. I would certainly consider using your services again in future and if in the future anyone asks for advice on ordering similar products would recommend you.
The item we ordered was delivered at about 5.30-6pm which was inside the promised delivery time. It would though be useful if nearer the time of delivery an estimated time have have been sent.
But all in all a very good experience. The driver was very helpful, even after a hard day traveling to various delivery locations, so well done to him as well.

Rated 5 out of 5

ADM Customer

by on 2018-01-14

Our new dishwasher was delivered and installed as arranged, A very efficient service - no problems at all.
Our new dishwasher was delivered and installed as arranged, A very efficient service - no problems at all.

Rated 5 out of 5

ADM Customer

by on 2018-01-14

Always helpful, good service. Thankyou
Always helpful, good service. Thankyou

Rated 5 out of 5

Carol Slinger

by on 2018-01-14

We ordered an oven on the Friday for delivery on Saturday but we received a telephone call on Saturday morning to say that they would not be able to deliver until Tuesday or Thursday. As we could not wait that long we managed to collect ourselves on the Saturday.
We ordered an oven on the Friday for delivery on Saturday but we received a telephone call on Saturday morning to say that they would not be able to deliver until Tuesday or Thursday. As we could not wait that long we managed to collect ourselves on the Saturday.

Rated 3 out of 5

ADM Customer

by on 2018-01-13

WE purchased a Samsung washing machine from Apliance direct at the end of December. We are veryhappy with the machine and the service we received but we didsee the machine fifty poundscheaper in *** but hey ho! That's life.
Mrs ***
WE purchased a Samsung washing machine from Apliance direct at the end of December. We are veryhappy with the machine and the service we received but we didsee the machine fifty poundscheaper in *** but hey ho! That's life.
Mrs ***

Rated 4 out of 5

David FreemN

by on 2018-01-13

Fast efficient service, wish all retailers operate with this level of customer service
Fast efficient service, wish all retailers operate with this level of customer service

Rated 5 out of 5

Christine Mcgrow

by on 2018-01-13

Good customer service with very helpfull and friendly staff.
Wide range of products all good affordable prices
I have bought here before and I would again.
Yes I would recommend them.
Good customer service with very helpfull and friendly staff.
Wide range of products all good affordable prices
I have bought here before and I would again.
Yes I would recommend them.

Rated 5 out of 5

ADM Customer

by on 2018-01-11

great service and delivery,thank you.
great service and delivery,thank you.

Rated 5 out of 5

ADM Customer

by on 2018-01-10

All good at my visit
All good at my visit

Rated 5 out of 5

Paul Newsholme

by on 2018-01-10

Oven was well priced, well designed & excellent delivery.
Oven was well priced, well designed & excellent delivery.

Rated 5 out of 5

ADM Customer

by on 2018-01-10

The communication was excellent the product was delivered within the alloted time.

When initially purchasing the product the staff were very helpful and accommodating. And matched a competitors price on line which was excellent and secured the purchase.

I would definitely recommend you to friends or relatives.
The communication was excellent the product was delivered within the alloted time.

When initially purchasing the product the staff were very helpful and accommodating. And matched a competitors price on line which was excellent and secured the purchase.

I would definitely recommend you to friends or relatives.

Rated 5 out of 5

Stephen Spedding

by on 2018-01-10

On-line service as it should be.
On-line service as it should be.

Rated 5 out of 5

Gary Severn

by on 2018-01-07

Great price for our dryer. Excellent customer service. There was a delay at the factory on this appliance but Appliance Direct phoned us and kept us informed all the way, even offering a refund if we didn’t want to wait. Anyway the dryer arrived once a date was confirmed. The Appliance Direct delivery man was helpful and courteous. First class service from ordering to delivery. I couldn’t recommend highly enough. All company’s should be like this. Thanks.
Great price for our dryer. Excellent customer service. There was a delay at the factory on this appliance but Appliance Direct phoned us and kept us informed all the way, even offering a refund if we didn’t want to wait. Anyway the dryer arrived once a date was confirmed. The Appliance Direct delivery man was helpful and courteous. First class service from ordering to delivery. I couldn’t recommend highly enough. All company’s should be like this. Thanks.

Rated 5 out of 5

ADM Customer

by on 2018-01-07

Excellent, Efficient & Courteous service from both information at purchase to delivery.
Excellent, Efficient & Courteous service from both information at purchase to delivery.

Rated 5 out of 5

Matthew Logan

by on 2018-01-07

Kept us up to date with our order, price was great and delivered in time. Thanks
Kept us up to date with our order, price was great and delivered in time. Thanks

Rated 5 out of 5

ADM Customer

by on 2018-01-05

Really helpful and good would recommend to family and friends
Really helpful and good would recommend to family and friends

Rated 5 out of 5

ADM Customer

by on 2018-01-04

I would recommend to others
I would recommend to others

Rated 5 out of 5

Mark Edwards

by on 2018-01-04

Excellent service, professional installation team
Excellent service, professional installation team

Rated 5 out of 5

Lawrence Herbert

by on 2018-01-04

Best price, efficient service, friendly delivery!
Best price, efficient service, friendly delivery!

Rated 5 out of 5

Andrea Taylor

by on 2018-01-04

Great communication, friendly team over the phone and on delivery. Professional service and great prices. Really pleased that we chose you for our appliances and will recommend you in future.
Great communication, friendly team over the phone and on delivery. Professional service and great prices. Really pleased that we chose you for our appliances and will recommend you in future.

Rated 5 out of 5

Allison  McLaughlin

by on 2018-01-03

Excellent next day delivery service and product was exactly what I was looking for.
Excellent next day delivery service and product was exactly what I was looking for.

Rated 5 out of 5

richard hewer

by on 2018-01-03

Super professional with real person connection.
Super professional with real person connection.

Rated 5 out of 5

ADM Customer

by on 2018-01-03

Appliance delivered on time and old appliance and packaging removed. No problem.
Appliance delivered on time and old appliance and packaging removed. No problem.

Rated 5 out of 5

Frank Shearn

by on 2018-01-03

Ordering was easy, delivery on time and service excellent. The 2 man team carried my tumble drier up the two flights of stairs to my flat (no lift in the building) and took my old one away. They were very polite and helpful. Can't fault the service and would recommend Appliance Direct to anyone.
Ordering was easy, delivery on time and service excellent. The 2 man team carried my tumble drier up the two flights of stairs to my flat (no lift in the building) and took my old one away. They were very polite and helpful. Can't fault the service and would recommend Appliance Direct to anyone.

Rated 5 out of 5

ADM Customer

by on 2018-01-03

I was really pleased with how my order was handled from start to delivery. The washing machine is wonderful it's easy to use and set up I'm a very happy customer .I will buy from you again in the future.
Many thanks.
I was really pleased with how my order was handled from start to delivery. The washing machine is wonderful it's easy to use and set up I'm a very happy customer .I will buy from you again in the future.
Many thanks.

Rated 5 out of 5

ADM Customer

by on 2018-01-02

Arrived as promised in good order and matched a competitor's price.
Arrived as promised in good order and matched a competitor's price.

Rated 5 out of 5

ADM Customer

by on 2018-01-02

good product knowledge, good service all round. products were delivered quickly and efficiently despite it being a busy Christmas period.
good product knowledge, good service all round. products were delivered quickly and efficiently despite it being a busy Christmas period.

Rated 5 out of 5

ADM Customer

by on 2018-01-01

Great service from delivery staff and manager.
Great service from delivery staff and manager.

Rated 5 out of 5

ADM Customer

by on 2017-12-31

Pleasant assistant, good product knowledge, efficient service and very helpful i&128522;
Pleasant assistant, good product knowledge, efficient service and very helpful i&128522;

Rated 5 out of 5

ADM Customer

by on 2017-12-30

Great customer services. Rang up after seeing the washing machine online as ours broke and engineers wouldn’t come out for over a week to mend ours from insurance and having a child with special needs we needed a washer straight. And the Man on the phone was most helpful letting me pay over the phone and my brother in law came and picked it up from Morecambe for us and we had it the same day. Thank you for the easy transaction and great custom service!
Great customer services. Rang up after seeing the washing machine online as ours broke and engineers wouldn’t come out for over a week to mend ours from insurance and having a child with special needs we needed a washer straight. And the Man on the phone was most helpful letting me pay over the phone and my brother in law came and picked it up from Morecambe for us and we had it the same day. Thank you for the easy transaction and great custom service!

Rated 5 out of 5

ADM Customer

by on 2017-12-30

Friendly, helpful, knowledgeable,delivered on time; in other words , excellent. ***
Friendly, helpful, knowledgeable,delivered on time; in other words , excellent. ***

Rated 5 out of 5

Susan Beesley

by on 2017-12-30

Really good service, kept me up to date with emails regarding delivery etc. I did have to wait a couple of weeks or so for delivery but knew this from the outset and I received a telephone call high lighting the reason why and was given an alternative solution but I chose to wait. I received confirmation when the item was received in store and upon telephoning Direct Appliance arrangements were made and the item was delivered within a few days.

So all in all I am very pleased with the service Direct Appliance gave and would definitely use them again!
Really good service, kept me up to date with emails regarding delivery etc. I did have to wait a couple of weeks or so for delivery but knew this from the outset and I received a telephone call high lighting the reason why and was given an alternative solution but I chose to wait. I received confirmation when the item was received in store and upon telephoning Direct Appliance arrangements were made and the item was delivered within a few days.

So all in all I am very pleased with the service Direct Appliance gave and would definitely use them again!

Rated 4 out of 5

ADM Customer

by on 2017-12-30

5 star service with complete satisfaction.
5 star service with complete satisfaction.

Rated 5 out of 5

ADM Customer

by on 2017-12-30

great to deal with,helpfull staff,lots of choice of appliances and manufacturers,all at a decent price
great to deal with,helpfull staff,lots of choice of appliances and manufacturers,all at a decent price

Rated 5 out of 5

ADM Customer

by on 2017-12-29

Good professional sales and prompt efficient delivery. Beats *** store by miles.
Good professional sales and prompt efficient delivery. Beats *** store by miles.

Rated 5 out of 5

ADM Customer

by on 2017-12-29

Excellent service and quick delivery

Excellent service and quick delivery

Rated 5 out of 5

ADM Customer

by on 2017-12-29

Totally satisfied with every aspect of our purchasing with you. We have purchased from you previously and have always been satisfied. Helpful assistants, plenty of information and very obliging when we asked if you could hold on to our purchase for a while until we were ready for it. Thank you.
Totally satisfied with every aspect of our purchasing with you. We have purchased from you previously and have always been satisfied. Helpful assistants, plenty of information and very obliging when we asked if you could hold on to our purchase for a while until we were ready for it. Thank you.

Rated 5 out of 5

Sarah Berry

by on 2017-12-29

Great service, from ordering to delivery just 3 days before Christmas.
Great service, from ordering to delivery just 3 days before Christmas.

Rated 5 out of 5

ADM Customer

by on 2017-12-28

Excellent customer service and price., rang for the details / measuments if the appliance I bought and the assistant emailed me all details. The appliance was £*** cheaper than advertised in ***
Excellent customer service and price., rang for the details / measuments if the appliance I bought and the assistant emailed me all details. The appliance was £*** cheaper than advertised in ***

Rated 5 out of 5

ADM Customer

by on 2017-12-28

Excellent service, friendly and helpful. You managed to get the oven early despite the Chridtmas cut off and were incredibly helpful. Thank you.oh and the oven is beautiful too.
Excellent service, friendly and helpful. You managed to get the oven early despite the Chridtmas cut off and were incredibly helpful. Thank you.oh and the oven is beautiful too.

Rated 5 out of 5

ADM Customer

by on 2017-12-28

Good value, great response and very fast delivery when our tumble dryer died before Christmas!
Thank you!
Good value, great response and very fast delivery when our tumble dryer died before Christmas!
Thank you!

Rated 5 out of 5

Ian Morley

by on 2017-12-28

You were best priced, ridiculously fast with delivery (Thankyou) and your delivery man was also really really helpful so 10/10 Thankyou very much
You were best priced, ridiculously fast with delivery (Thankyou) and your delivery man was also really really helpful so 10/10 Thankyou very much

Rated 5 out of 5

Jade Roach

by on 2017-12-27

Delivery dates re arranged so had to postpone electrical works and cancel electricians attendance last minute due to this. Had to wait over 2 weeks for order.
Delivery dates re arranged so had to postpone electrical works and cancel electricians attendance last minute due to this. Had to wait over 2 weeks for order.

Rated 2 out of 5

Karen  Williams

by on 2017-12-27

Fairly good delivery service. Date that was available we chose for delivery, but then it had to be changed, but other than that change, nothing else to complain about. Good service and good price.
Fairly good delivery service. Date that was available we chose for delivery, but then it had to be changed, but other than that change, nothing else to complain about. Good service and good price.

Rated 4 out of 5

Mary Bate

by on 2017-12-26

Your driver was exceptional, he delivered the dryer to it's intended spot, offered to unwrap it and take away the wrappings (which we refused). I was so pleased that it was delivered on time, especially at Christmas. Thank you. I would purchase from your company again and would recommend you to our friends and others.
Your driver was exceptional, he delivered the dryer to it's intended spot, offered to unwrap it and take away the wrappings (which we refused). I was so pleased that it was delivered on time, especially at Christmas. Thank you. I would purchase from your company again and would recommend you to our friends and others.

Rated 5 out of 5

ADM Customer

by on 2017-12-26

Thanks
Thanks

Rated 4 out of 5

Ian Walsh

by on 2017-12-24

5 star great dishwasher and great service
5 star great dishwasher and great service

Rated 5 out of 5

ADM Customer

by on 2017-12-23

quick and easy to order and arrange delivery and installation by phone. The model we chose stated it was 'in stock' it actually wasn't but the overall wait for delivery and installation was still only one week.
quick and easy to order and arrange delivery and installation by phone. The model we chose stated it was 'in stock' it actually wasn't but the overall wait for delivery and installation was still only one week.

Rated 4 out of 5

ADM Customer

by on 2017-12-22

very helpful in choosing the right apliance
very helpful in choosing the right apliance

Rated 5 out of 5

ADM Customer

by on 2017-12-22

Very helpfull
Customer service excellent

Delivery and fitting
Arrived in time scale
Pleased with service
Very helpfull
Customer service excellent

Delivery and fitting
Arrived in time scale
Pleased with service

Rated 5 out of 5

James Wood

by on 2017-12-21

Very good order procedure. Helpful staff.
Web description of product and warranty was not accurate until I notified company.
Very good order procedure. Helpful staff.
Web description of product and warranty was not accurate until I notified company.

Rated 5 out of 5

Tracy Corbishley

by on 2017-12-21

Prompt,efficient service and delivery.
Prompt,efficient service and delivery.

Rated 5 out of 5

William Williams

by on 2017-12-20

Good website and easy to make an order and sort out delivery.
The delivery and installation men were excellent - efficient, tidy and everything worked afterwards.
Very pleased with the whole experience.
Good website and easy to make an order and sort out delivery.
The delivery and installation men were excellent - efficient, tidy and everything worked afterwards.
Very pleased with the whole experience.

Rated 5 out of 5

ADM Customer

by on 2017-12-20

The score would have been 5 star but they failed to let me know when the requested colour swatch came in (so that I could see what the cooker colour looked like) and the delivery team failed to take the packaging from the new cooker away after delivery. Although the removal and recycling charge was refunded to me, it still left me with the problem of disposing of this myself which, as the nearest recycling centre is 12 miles away, was not easy.
The score would have been 5 star but they failed to let me know when the requested colour swatch came in (so that I could see what the cooker colour looked like) and the delivery team failed to take the packaging from the new cooker away after delivery. Although the removal and recycling charge was refunded to me, it still left me with the problem of disposing of this myself which, as the nearest recycling centre is 12 miles away, was not easy.

Rated 4 out of 5

ADM Customer

by on 2017-12-20

Excellent service all round excepfor one point, the supplier did not make me aware at the time of placing my order there was an alternative much cheaper insurance available from the manufacturer directly than the in house insurance offered, this only became apparent when we opened the manufacturers literature and.read the manufacturer operating instructions. We were able to cancel the in house insurance and use the manufacturer insurance without any problems.otherwise a first class service with constant reminders at all stages of the products delivery progress prior to half hour before delivery
Excellent service all round excepfor one point, the supplier did not make me aware at the time of placing my order there was an alternative much cheaper insurance available from the manufacturer directly than the in house insurance offered, this only became apparent when we opened the manufacturers literature and.read the manufacturer operating instructions. We were able to cancel the in house insurance and use the manufacturer insurance without any problems.otherwise a first class service with constant reminders at all stages of the products delivery progress prior to half hour before delivery

Rated 4 out of 5

heather scott-haynes

by on 2017-12-19

great service very happy would buy from again
great service very happy would buy from again

Rated 5 out of 5

ADM Customer

by on 2017-12-19

Excellent service and product. Delivered when requested, on time and helpful and friendly.
Excellent service and product. Delivered when requested, on time and helpful and friendly.

Rated 5 out of 5

ADM Customer

by on 2017-12-17

Great service and Price. no need to look anywhere else
Great service and Price. no need to look anywhere else

Rated 5 out of 5

ADM Customer

by on 2017-12-17

The staff on the recent three visits were all helpful,knowlegable,and efficient.The showroom was well stocked allowing multi comparison opportunities.
The staff on the recent three visits were all helpful,knowlegable,and efficient.The showroom was well stocked allowing multi comparison opportunities.

Rated 5 out of 5

Michael Hall

by on 2017-12-15

very good to deal with,always polite,and a decent price
very good to deal with,always polite,and a decent price

Rated 5 out of 5

Russell Coates

by on 2017-12-15

Good all round experience ,price,delivery etc
Good all round experience ,price,delivery etc

Rated 5 out of 5

ADM Customer

by on 2017-12-15

The staff were very knowledgable and helpful without being pushy. They kept me fully informed about when the product came into stock (2 days before agreed delivery).
We received an email on the day of delivery and a phone call when the van was 10 minutes out. The delivery guys were also very friendly and helpful.

I cannot fault this company in any way.
The staff were very knowledgable and helpful without being pushy. They kept me fully informed about when the product came into stock (2 days before agreed delivery).
We received an email on the day of delivery and a phone call when the van was 10 minutes out. The delivery guys were also very friendly and helpful.

I cannot fault this company in any way.

Rated 5 out of 5

Tracey  Bird

by on 2017-12-15

The website could be more attractive although the order and delivery day selection process was very easy which is a bonus. It was possible to see if a delivery date that was suitable was available before actually paying. I have found this to be an issue with other websites and it has prevented me from ordering online.
The delivery was trouble free and as promised with a courtesy call before to alert us to the imminent arrival of my appliance.
I popped into the showroom after I had ordered to actually see the appliance and I always find the staff knowledgeable and polite.
I would definitely recommend to other people and I would much rather order from a local company than a remote online company. The price was competitive for the appliance I purchased and I could not find it anywhere else for the same great price. I am very happy with my purchase so far.

The website could be more attractive although the order and delivery day selection process was very easy which is a bonus. It was possible to see if a delivery date that was suitable was available before actually paying. I have found this to be an issue with other websites and it has prevented me from ordering online.
The delivery was trouble free and as promised with a courtesy call before to alert us to the imminent arrival of my appliance.
I popped into the showroom after I had ordered to actually see the appliance and I always find the staff knowledgeable and polite.
I would definitely recommend to other people and I would much rather order from a local company than a remote online company. The price was competitive for the appliance I purchased and I could not find it anywhere else for the same great price. I am very happy with my purchase so far.

Rated 5 out of 5

Nicholas Holden

by on 2017-12-15

Swift action good price
Swift action good price

Rated 5 out of 5

Pauline  Riley

by on 2017-12-15

Very friendly staff and great service. Fast delivery
Very friendly staff and great service. Fast delivery

Rated 5 out of 5

Mark Tuson

by on 2017-12-14

Prompt delivery as stated. Very helpful when I contacted them on the phone regarding an addition to my order.
Prompt delivery as stated. Very helpful when I contacted them on the phone regarding an addition to my order.

Rated 5 out of 5

Janice Kitchen

by on 2017-12-14

Efficient helpful staff the washing machine we bought is Samsung eco bubble 7.0kg a little noisy on spin but great wash it even removed old stains on bedding completely so very pleased
Efficient helpful staff the washing machine we bought is Samsung eco bubble 7.0kg a little noisy on spin but great wash it even removed old stains on bedding completely so very pleased

Rated 5 out of 5

Ian Jacks

by on 2017-12-13

Delivered on time and a Good price,
Delivered on time and a Good price,

Rated 5 out of 5

ADM Customer

by on 2017-12-13

No issues from me ,the item I wanted wasn't in stock on the day I rolled up, that wasn't a problem for me , can't always carry everything all the time ,I understand that. Item did arrive on time and I was kept well informed ten out of ten. Many thanks.
No issues from me ,the item I wanted wasn't in stock on the day I rolled up, that wasn't a problem for me , can't always carry everything all the time ,I understand that. Item did arrive on time and I was kept well informed ten out of ten. Many thanks.

Rated 5 out of 5

ADM Customer

by on 2017-12-13

Excellent price and service
Excellent price and service

Rated 5 out of 5

ADM Customer

by on 2017-12-13

We would recommend to others
We would recommend to others

Rated 5 out of 5

ADM Customer

by on 2017-12-13

I recently ordered a Nef gas hob from Appliance Direct, Morecambe. I received very good service. The hob was competitively priced and delivery was prompt and efficient. I would definitely order again from this company
I recently ordered a Nef gas hob from Appliance Direct, Morecambe. I received very good service. The hob was competitively priced and delivery was prompt and efficient. I would definitely order again from this company

Rated 4 out of 5

ADM Customer

by on 2017-12-13

Excellent service and advice in store followed by prompt efficient delivery of new appliance and removal of old appliance.
Excellent service and advice in store followed by prompt efficient delivery of new appliance and removal of old appliance.

Rated 5 out of 5

ADM Customer

by on 2017-12-12

I was happy with the service given in the store, and the sale of my cooker. I wasn't happy, with the installment, and the delay in the removal of my cooker. Previously, when purchasing a product. The product was delivered, installed and the old one removed, all in the same hour. No problems. This time, the cooker was delivered, after phoning up, the fitter arrived, and didn't seem to happy. It was teatime. My old one,did get removed, two weeks later. Why the delay? if it was a problem, then why say, it could be done.
I was happy with the service given in the store, and the sale of my cooker. I wasn't happy, with the installment, and the delay in the removal of my cooker. Previously, when purchasing a product. The product was delivered, installed and the old one removed, all in the same hour. No problems. This time, the cooker was delivered, after phoning up, the fitter arrived, and didn't seem to happy. It was teatime. My old one,did get removed, two weeks later. Why the delay? if it was a problem, then why say, it could be done.

Rated 4 out of 5

ADM Customer

by on 2017-12-12

Very helpful staff and the Hoover washer-dryer they supplied is fine.
Very helpful staff and the Hoover washer-dryer they supplied is fine.

Rated 5 out of 5

Heather Devine

by on 2017-12-10

Communication very good about order.
Communication very good about order.

Rated 4 out of 5

Andrew Docherty

by on 2017-12-08

Very easy to deal with, customer service was great when they had to get involved. Keep doing what you're doing!
Very easy to deal with, customer service was great when they had to get involved. Keep doing what you're doing!

Rated 5 out of 5

ADM Customer

by on 2017-12-07

Excellent service. I desperately needed to replace my tumble drier but I had a lot of commmitments that made delivery appointment difficult. Staff were really helpful and quickly sorted it out for me.
I would recommend Appliance Direct to my family and friends.
Excellent service. I desperately needed to replace my tumble drier but I had a lot of commmitments that made delivery appointment difficult. Staff were really helpful and quickly sorted it out for me.
I would recommend Appliance Direct to my family and friends.

Rated 5 out of 5

ADM Customer

by on 2017-12-07

I collected the product promptly and placed it in my car.
It works well.

Can you please supply an invoice as proof of purchase.
I collected the product promptly and placed it in my car.
It works well.

Can you please supply an invoice as proof of purchase.

Rated 5 out of 5

Ruth Sadler

by on 2017-12-07

After first going into the store I then ordered online as there was more choice. Ordering was very straight forward. All delivery communication was helpful and the delivery was on time with friendly service.
After first going into the store I then ordered online as there was more choice. Ordering was very straight forward. All delivery communication was helpful and the delivery was on time with friendly service.

Rated 5 out of 5

ADM Customer

by on 2017-12-06

The service you provide is excellent and I cannot fault it but I would just like to add it would be good practice to take away packaging free of charge as not everyone has access to a car to take rubbish to the tip. Thank you
The service you provide is excellent and I cannot fault it but I would just like to add it would be good practice to take away packaging free of charge as not everyone has access to a car to take rubbish to the tip. Thank you

Rated 5 out of 5

Matt Haworth

by on 2017-12-06

Excellent service - was kept informed at all stages of order and delivery.
Excellent service - was kept informed at all stages of order and delivery.

Rated 5 out of 5

Gina Mclean

by on 2017-12-05

Fantastic service would definitely use you again and have already been recommending you. Keep up the great work
Fantastic service would definitely use you again and have already been recommending you. Keep up the great work

Rated 5 out of 5

ADM Customer

by on 2017-12-04

I would give 0 stars if i could!!

I was told over the phone that an afternoon visit would be at the latest 5ish as the workers are keen to get off.

My old cooker was dismantled and was waiting outside as requested for them to take away.

They did keep ringing me with updates which was getting later and later. Eventually they arrived at gone 8.30pm my friend who originally was going to fit it for me had already gone home but the delivery driver had said they he would fit this for me at a small cost of £*** and was fully qualified to do so.

Eventually they left around 9.30pm the cooker had only half been screwed in but i was promised it was secure and safe and would not fall.

Today (just over a week later) the cooker has completed dropped at one side as they had failed to fit the side brackets and my friend (who is qualified) has had to try and fix a botched up job also the screws are bent and the cable retainer clip had also been snapped.

I do not really blame the workmen as it would seem that too many jobs had been allocated to them with not enough time to complete them. However i am annoyed that he said he was qualified to fit the oven but did a terrible job!!
Overall i have had a dismal disgusting experience and would not recommend this company.
I would give 0 stars if i could!!

I was told over the phone that an afternoon visit would be at the latest 5ish as the workers are keen to get off.

My old cooker was dismantled and was waiting outside as requested for them to take away.

They did keep ringing me with updates which was getting later and later. Eventually they arrived at gone 8.30pm my friend who originally was going to fit it for me had already gone home but the delivery driver had said they he would fit this for me at a small cost of £*** and was fully qualified to do so.

Eventually they left around 9.30pm the cooker had only half been screwed in but i was promised it was secure and safe and would not fall.

Today (just over a week later) the cooker has completed dropped at one side as they had failed to fit the side brackets and my friend (who is qualified) has had to try and fix a botched up job also the screws are bent and the cable retainer clip had also been snapped.

I do not really blame the workmen as it would seem that too many jobs had been allocated to them with not enough time to complete them. However i am annoyed that he said he was qualified to fit the oven but did a terrible job!!
Overall i have had a dismal disgusting experience and would not recommend this company.

Rated 1 out of 5

ADM Customer

by on 2017-12-04

Excellent
Excellent

Rated 5 out of 5

ADM Customer

by on 2017-12-04

Great company toi deal with, order arrived on time, pleasure to deal with.
Geoff
Great company toi deal with, order arrived on time, pleasure to deal with.
Geoff

Rated 5 out of 5

Arunan Balasubramaniam

by on 2017-12-01

Nice chaps
Nice chaps

Rated 5 out of 5

ADM Customer

by on 2017-11-30

No problems delivered on time
I have not used it yet as waiting for new kitchen fit
No problems delivered on time
I have not used it yet as waiting for new kitchen fit

Rated 5 out of 5

ADM Customer

by on 2017-11-30

Excellent service
Excellent service

Rated 5 out of 5

les bevan

by on 2017-11-29

I can not fault the service, the Warming Drawer was delivered on the Day promised. the price was competitive and the product works great.
I would definitely recommend.
I can not fault the service, the Warming Drawer was delivered on the Day promised. the price was competitive and the product works great.
I would definitely recommend.

Rated 5 out of 5

Kate Jones

by on 2017-11-29

Telephone enquiry - very helpful, positive communication. Felt reasured by simple process of ordering online.
Customer support very good.
Goods arrived undamaged on date requested.
Telephone enquiry - very helpful, positive communication. Felt reasured by simple process of ordering online.
Customer support very good.
Goods arrived undamaged on date requested.

Rated 5 out of 5

Paul Maunder

by on 2017-11-28

Everything went smoothly and item was delivered when they promised .. can't fault them :)
Everything went smoothly and item was delivered when they promised .. can't fault them :)

Rated 5 out of 5

ADM Customer

by on 2017-11-28

First class service with thoughtful, helpful and thorough advice. Appreciated the honesty of the staff.

Delivery people went beyond the call of duty given the foul weather.
First class service with thoughtful, helpful and thorough advice. Appreciated the honesty of the staff.

Delivery people went beyond the call of duty given the foul weather.

Rated 5 out of 5

ADM Customer

by on 2017-11-28

All parts of the service were excellent.
All parts of the service were excellent.

Rated 5 out of 5

Christina Gilbert

by on 2017-11-28

Good prices and prompt service.
Good prices and prompt service.

Rated 5 out of 5

Bryan Paulett

by on 2017-11-27

product was the cheapest deal online, was delivered for free and on time by friendly staff..
product was the cheapest deal online, was delivered for free and on time by friendly staff..

Rated 5 out of 5

Mark  Woodburn

by on 2017-11-27

Wonderful, helpful company. Our house is hard to access but the delivery drivers could not have been more helpful.
Wonderful, helpful company. Our house is hard to access but the delivery drivers could not have been more helpful.

Rated 5 out of 5

ADM Customer

by on 2017-11-26

Very friendly and helpful staff
Very friendly and helpful staff

Rated 5 out of 5

ADM Customer

by on 2017-11-26

Shop staff were excellent, friendly and knowledgeable and a no pressure approach to Customers which is refreshing to see and experience.
Goods were delivered on day and time slot as agreed.
Delivery/installation of double oven was fine, however installation of dishwasher needed adjustment after installation team had gone. I was advised that they could not fit one of the top brackets to the underside of worktop due to cutout for sink drainer but dishwasher should be fine without. On subsequent use after installation the dishwasher moved when opening the door which was obviously no good. I simply had to insert screw through the top bracket and into underside of worktop so not really sure what the issue was for the installation team.
Overall good to deal with and would purchase from again in the future.
Shop staff were excellent, friendly and knowledgeable and a no pressure approach to Customers which is refreshing to see and experience.
Goods were delivered on day and time slot as agreed.
Delivery/installation of double oven was fine, however installation of dishwasher needed adjustment after installation team had gone. I was advised that they could not fit one of the top brackets to the underside of worktop due to cutout for sink drainer but dishwasher should be fine without. On subsequent use after installation the dishwasher moved when opening the door which was obviously no good. I simply had to insert screw through the top bracket and into underside of worktop so not really sure what the issue was for the installation team.
Overall good to deal with and would purchase from again in the future.

Rated 4 out of 5

Christine Stebbing

by on 2017-11-25

Although the agreed order delivery was changed by you it went smoothly.
Although the agreed order delivery was changed by you it went smoothly.

Rated 5 out of 5

ADM Customer

by on 2017-11-25

Shopping at this store was hassle free. The staff were very friendly and helpful. Delivery next day installation team were efficient and respectful. Would shop there again with no hesitation. I would advise anyone to visit as pricing is competitive and service excellent worth a visit.
Shopping at this store was hassle free. The staff were very friendly and helpful. Delivery next day installation team were efficient and respectful. Would shop there again with no hesitation. I would advise anyone to visit as pricing is competitive and service excellent worth a visit.

Rated 5 out of 5

Janice Culshaw

by on 2017-11-24

When you advertise online and say in stock, this is not actually correct. Both times I rang the item was not available and was on order. Hence I waited over one month for my appliance
When you advertise online and say in stock, this is not actually correct. Both times I rang the item was not available and was on order. Hence I waited over one month for my appliance

Rated 5 out of 5

ADM Customer

by on 2017-11-24

I was delighted with the service from Appliance Direct Morecambe. Very friendly and efficient. Nothing appeared to be too much trouble for them. I LOVE the tumble dryer i bought from them and i highly recommend them.
I was delighted with the service from Appliance Direct Morecambe. Very friendly and efficient. Nothing appeared to be too much trouble for them. I LOVE the tumble dryer i bought from them and i highly recommend them.

Rated 5 out of 5

Nick Bown

by on 2017-11-24

Excellent prompt service. Ordered Tuesday, delivered Friday. Courteous efficient delivery & collection of old appliance. Will look at AD first next time I have to shop for an appliance.
Excellent prompt service. Ordered Tuesday, delivered Friday. Courteous efficient delivery & collection of old appliance. Will look at AD first next time I have to shop for an appliance.

Rated 5 out of 5

ADM Customer

by on 2017-11-24

Well informed staff and delivery guys quick and obliging
Well informed staff and delivery guys quick and obliging

Rated 4 out of 5

ADM Customer

by on 2017-11-24

Very friendly staff,quick and easy ordering and very easy to sort a delivery.the prices are very competitive.I have bought a few white goods from this store and wouldn't hesitate in recommending it.
Very friendly staff,quick and easy ordering and very easy to sort a delivery.the prices are very competitive.I have bought a few white goods from this store and wouldn't hesitate in recommending it.

Rated 5 out of 5

ADM Customer

by on 2017-11-24

Customer care excellent, delivery was punctual with helpful staff to fit our new cooker
Customer care excellent, delivery was punctual with helpful staff to fit our new cooker

Rated 5 out of 5

ADM Customer

by on 2017-11-23

Great prices and great service - nothing to suggest to improve
Great prices and great service - nothing to suggest to improve

Rated 5 out of 5

Sandra  Appleton

by on 2017-11-23

Website easy to navigate. Customer service good delivered on correct day. Delivery drive polite and helpful
Website easy to navigate. Customer service good delivered on correct day. Delivery drive polite and helpful

Rated 5 out of 5

Mr Maude

by on 2017-11-23

Excellent service, kept me well informed regarding my order. Would recommend this company to anyone. 10/10.
Excellent service, kept me well informed regarding my order. Would recommend this company to anyone. 10/10.

Rated 5 out of 5

ADM Customer

by on 2017-11-23

Everything was great - from sales to fitting the appliance. Great job!
Everything was great - from sales to fitting the appliance. Great job!

Rated 5 out of 5

ADM Customer

by on 2017-11-23

Took the order and payment by phone. Very clear easy and correct. Excellent delivery, on time, polite and helpful. The recommended fitter was brilliant coming on the delivery day. He did a good job.
Took the order and payment by phone. Very clear easy and correct. Excellent delivery, on time, polite and helpful. The recommended fitter was brilliant coming on the delivery day. He did a good job.

Rated 5 out of 5

ADM Customer

by on 2017-11-20

All of it was excellent!
All of it was excellent!

Rated 5 out of 5

Andrew Dwyer

by on 2017-11-19

Excellent service 5*
Excellent service 5*

Rated 5 out of 5

ADM Customer

by on 2017-11-19

Good communication and updates . Good price
Good communication and updates . Good price

Rated 5 out of 5

Donna Ventress

by on 2017-11-17

Appliance Direct Morecambe are to be highly recommended. Ordering was simple and easy. The follow-up communication, by email was efficient and they responded quickly answering questions directly. The delivery man was quick, efficient and polite. ensuring the appliance was fitted and working. An all round great service. Thank you.,
Appliance Direct Morecambe are to be highly recommended. Ordering was simple and easy. The follow-up communication, by email was efficient and they responded quickly answering questions directly. The delivery man was quick, efficient and polite. ensuring the appliance was fitted and working. An all round great service. Thank you.,

Rated 5 out of 5

ADM Customer

by on 2017-11-17

Excellent service from *** at the shop. Spot on delivery service . Fabulous value for all the appliances we purchased for our kitchen refit.
Excellent service from *** at the shop. Spot on delivery service . Fabulous value for all the appliances we purchased for our kitchen refit.

Rated 5 out of 5

Neil Ashton

by on 2017-11-17

We needed a dishwasher urgently and I searched the internet for a replacement. Every supplier was promising 5 days due to the weekend. Appliance direct stated next day, it was 8 o'clock in the evening and didn't think it was possible, but gave it a try. Next day I had a call from the driver confirming the delivery and at 11am the dishwasher arrived. The service was impeccable and first class. I will use Appliance Direct again without question.
We needed a dishwasher urgently and I searched the internet for a replacement. Every supplier was promising 5 days due to the weekend. Appliance direct stated next day, it was 8 o'clock in the evening and didn't think it was possible, but gave it a try. Next day I had a call from the driver confirming the delivery and at 11am the dishwasher arrived. The service was impeccable and first class. I will use Appliance Direct again without question.

Rated 5 out of 5

ADM Customer

by on 2017-11-17

Thank you for your good service.
Thank you for your good service.

Rated 5 out of 5

ADM Customer

by on 2017-11-17

Gr3at inirial service and follow up. Reassuring as it is a local business. Top marks, Fellas!&128513;
Gr3at inirial service and follow up. Reassuring as it is a local business. Top marks, Fellas!&128513;

Rated 5 out of 5

ADM Customer

by on 2017-11-17

Helpful and friendly staff and very prompt delivery. I will definitely recommend and use again.
Helpful and friendly staff and very prompt delivery. I will definitely recommend and use again.

Rated 5 out of 5

ADM Customer

by on 2017-11-17

From ordering to delivery in under an hour. It might have taken longer but Appliance Direct went out of their way to accommodate my needs. The delivery person was very helpful and courteous. Their prices are the best you can find as well. Altogether a very agreeable experience shopping with them and I would happily recommend them.
From ordering to delivery in under an hour. It might have taken longer but Appliance Direct went out of their way to accommodate my needs. The delivery person was very helpful and courteous. Their prices are the best you can find as well. Altogether a very agreeable experience shopping with them and I would happily recommend them.

Rated 5 out of 5

Carol  Ackerley

by on 2017-11-16

The washing machine I ordered was delayed from the manufacturer and Appliances Direct called me to advise me of this. This was an inconvenience as my kitchen fitters were waiting for the appliance to finish off the kitchen. However I agreed the alternative date for delivery and called them on the agreed day of delivery to find out what time it would be at my property, only to find out it was not being delivered that day because no delivery date had been agreed ???? Miscommunication at Appliances Direct cost me an extra *** to have the fitter come out another day and fit the appliance, thus defeating the object of going to them in the first place to save money. I told them that this was costing me *** and they offered me nothing. I won't be ordering from them again.
The washing machine I ordered was delayed from the manufacturer and Appliances Direct called me to advise me of this. This was an inconvenience as my kitchen fitters were waiting for the appliance to finish off the kitchen. However I agreed the alternative date for delivery and called them on the agreed day of delivery to find out what time it would be at my property, only to find out it was not being delivered that day because no delivery date had been agreed ???? Miscommunication at Appliances Direct cost me an extra *** to have the fitter come out another day and fit the appliance, thus defeating the object of going to them in the first place to save money. I told them that this was costing me *** and they offered me nothing. I won't be ordering from them again.

Rated 1 out of 5

ADM Customer

by on 2017-11-16

i bought a dishwasher from appliancedirectmorecambe on 6/11/17 everyone was helpful, polite & knowledgeable. it was delivered when they said it would be. the delivery men were very very efficent, & polite. before i realised it was all sorted,put in & put back. will be going again if i require electrical equipment!
i bought a dishwasher from appliancedirectmorecambe on 6/11/17 everyone was helpful, polite & knowledgeable. it was delivered when they said it would be. the delivery men were very very efficent, & polite. before i realised it was all sorted,put in & put back. will be going again if i require electrical equipment!

Rated 5 out of 5

Carl Douglas

by on 2017-11-15

very good efficient service
very good efficient service

Rated 5 out of 5

ADM Customer

by on 2017-11-15

Great service, great delivery, great value for money.
Great service, great delivery, great value for money.

Rated 5 out of 5

ADM Customer

by on 2017-11-14

I would recommend you to others but you fall down on one thing being a pensioner with breathing difficulty and arthritis it takes me some time in a morning to shower and get dressed I had to get up at 5 30 am to make sure I was ready to receive my freezer between 7 am and Midday this should be more flexible for us oldies is specifying a time within a 1 hour time scale so as we don't have to get up at stupid o'clock other than that your service is very good as are your staff
I would recommend you to others but you fall down on one thing being a pensioner with breathing difficulty and arthritis it takes me some time in a morning to shower and get dressed I had to get up at 5 30 am to make sure I was ready to receive my freezer between 7 am and Midday this should be more flexible for us oldies is specifying a time within a 1 hour time scale so as we don't have to get up at stupid o'clock other than that your service is very good as are your staff

Rated 4 out of 5

ADM Customer

by on 2017-11-14

I was completely satisfied with all aspects of dealing with appliance direct from the sales assistant to the delivery men and I would recommend them to anyone.
I was completely satisfied with all aspects of dealing with appliance direct from the sales assistant to the delivery men and I would recommend them to anyone.

Rated 5 out of 5

ADM Customer

by on 2017-11-14

Excellent ordering & delivery service.
Excellent ordering & delivery service.

Rated 5 out of 5

ADM Customer

by on 2017-11-14

Appliance direct very competitive on price and accommodating on delivery slot.

Can't fault them!

My wife loves her new Bosch washing machine more than me!

Appliance direct very competitive on price and accommodating on delivery slot.

Can't fault them!

My wife loves her new Bosch washing machine more than me!

Rated 5 out of 5

David Tavill

by on 2017-11-14

Great communication and great service. Definitely use again and obviously recommend. Thank you
Great communication and great service. Definitely use again and obviously recommend. Thank you

Rated 5 out of 5

Nigel Clarke

by on 2017-11-14

Excellent support in the office, from the first enquiry, to payment, and then every step of the delivery process. Leaving details voicemails and follow up calls to ensure I was kept abreast of delivery times.
Great support from the delivery driver, utmost professional, helpful and courteous.
Excellent support in the office, from the first enquiry, to payment, and then every step of the delivery process. Leaving details voicemails and follow up calls to ensure I was kept abreast of delivery times.
Great support from the delivery driver, utmost professional, helpful and courteous.

Rated 5 out of 5

ADM Customer

by on 2017-11-14

The staff were knowledgeable and offered alternatives to our suggestions due to stock issues. Ordering process was straightforward and delivery was efficient and the driver and mate were very helpful. I will definitely use them again
The staff were knowledgeable and offered alternatives to our suggestions due to stock issues. Ordering process was straightforward and delivery was efficient and the driver and mate were very helpful. I will definitely use them again

Rated 5 out of 5

Linda Studley

by on 2017-11-13

I shopped around for the cheapest hot point dryer and appliance direct of morcombe were the cheapest by far and free delivery, only took a few days to arrive. love my dryer.
I shopped around for the cheapest hot point dryer and appliance direct of morcombe were the cheapest by far and free delivery, only took a few days to arrive. love my dryer.

Rated 5 out of 5

Marion Blacklock

by on 2017-11-13

well satisfied first class service pleasant people to deal with
well satisfied first class service pleasant people to deal with

Rated 5 out of 5

ADM Customer

by on 2017-11-13

Buying item and installing very good but old machine
still awaiting removal over a week later.
Buying item and installing very good but old machine
still awaiting removal over a week later.

Rated 4 out of 5

ADM Customer

by on 2017-11-13

Very easy to deal with and plesant friendly delivery staff on time and efficient thank you
Very easy to deal with and plesant friendly delivery staff on time and efficient thank you

Rated 5 out of 5

ADM Customer

by on 2017-11-12

Cannot fault appliance direct good service from start to finish . When the chosen cooker arrived I didn't like it , appliance direct arranged a delivery and collection for another cooker which was much better for me .
Cannot fault appliance direct good service from start to finish . When the chosen cooker arrived I didn't like it , appliance direct arranged a delivery and collection for another cooker which was much better for me .

Rated 5 out of 5

Antony Goddard

by on 2017-11-12

Quick service. Good communication
Quick service. Good communication

Rated 5 out of 5

ADM Customer

by on 2017-11-11

Excellent service, good price, prompt delivery.
Excellent service, good price, prompt delivery.

Rated 5 out of 5

ADM Customer

by on 2017-11-11

Overall a very +ve experience. The purchase of our washing machine was very efficient and trouble free. Delivery was promptly set up and the guys who dropped off the machine were careful and very pleasant. I will certainly use AD again. ***
Overall a very +ve experience. The purchase of our washing machine was very efficient and trouble free. Delivery was promptly set up and the guys who dropped off the machine were careful and very pleasant. I will certainly use AD again. ***

Rated 5 out of 5

Andrew Lumsden

by on 2017-11-11

Very fast and efficient service from order to delivery. Highly recommended.
Very fast and efficient service from order to delivery. Highly recommended.

Rated 5 out of 5

ADM Customer

by on 2017-11-10

Best price around and easy to use website.
Best price around and easy to use website.

Rated 5 out of 5

ADM Customer

by on 2017-11-09

I was very please from the beginning of my order to the end and Delivery men were very helpful .
I was very please from the beginning of my order to the end and Delivery men were very helpful .

Rated 5 out of 5

Andrea Walsh

by on 2017-11-09

Brilliant to deal with, lovely follow up phone call. Delivered on time, we will use you again.
The delivery man was lovely, very helpful
Brilliant to deal with, lovely follow up phone call. Delivered on time, we will use you again.
The delivery man was lovely, very helpful

Rated 5 out of 5

ADM Customer

by on 2017-11-09

Overall excellent they plumbed the machine which I was very worried if it would not fit but after 2 weeks everything seems OK.they gave a quick overview of the machine and switch on. A quibble they left the packaging which I know businesses have to pay a charge for the disposal of packaging they could have said but that is minor. Now customer support or after sales service I haven't needed yet but I have confidence if I need it it should be OK. Yes, I would highly recommend appliance direct which I have used over the last 10 years.
Overall excellent they plumbed the machine which I was very worried if it would not fit but after 2 weeks everything seems OK.they gave a quick overview of the machine and switch on. A quibble they left the packaging which I know businesses have to pay a charge for the disposal of packaging they could have said but that is minor. Now customer support or after sales service I haven't needed yet but I have confidence if I need it it should be OK. Yes, I would highly recommend appliance direct which I have used over the last 10 years.

Rated 5 out of 5

Paul Christey

by on 2017-11-09

Absolutely faultless, best price by a mile and I ordered at dinnertime on Wednesday for delivery the following day thinking it would be impossible. It arrived at dinner the next day.....I was amazed...best service ever I have to say
Absolutely faultless, best price by a mile and I ordered at dinnertime on Wednesday for delivery the following day thinking it would be impossible. It arrived at dinner the next day.....I was amazed...best service ever I have to say

Rated 5 out of 5

Susan Dinsdale

by on 2017-11-08

Straightforward ordering of appliance. Kept informed of date and time of delivery. Delivery man friendly and efficient. Overall an excellent firm to deal with.
Straightforward ordering of appliance. Kept informed of date and time of delivery. Delivery man friendly and efficient. Overall an excellent firm to deal with.

Rated 5 out of 5

Vanessa Mangan

by on 2017-11-08

Cheapest price of item online, fast delivery, good communication and happy with overall service.
Cheapest price of item online, fast delivery, good communication and happy with overall service.

Rated 5 out of 5

ADM Customer

by on 2017-11-08

we were very impressed with the store and the staff. *** dealt with us on both visits we made. He was very knowledgeable about the ovens and the advantages of each model but did not overburden us with his presence. he left us alone to look and choose until we asked for help. Delivery was swift and efficient.
I was shopping for a built-in double oven. at first we could see none and were on the point of walking out. staff were at a premium, busy with incoming deliveries.
at the last moment I managed to speak to one assistant who pointed us in the right direction where the display was hidden behind screens. after that all was plain sailing.
we were very impressed with the store and the staff. *** dealt with us on both visits we made. He was very knowledgeable about the ovens and the advantages of each model but did not overburden us with his presence. he left us alone to look and choose until we asked for help. Delivery was swift and efficient.
I was shopping for a built-in double oven. at first we could see none and were on the point of walking out. staff were at a premium, busy with incoming deliveries.
at the last moment I managed to speak to one assistant who pointed us in the right direction where the display was hidden behind screens. after that all was plain sailing.

Rated 5 out of 5

Cecilia Lynch

by on 2017-11-08

It was a pleasure to do business with this company. My fridge freezer was exactly as described, I was kept fully informed of delivery and the delivery men were most careful and helpful. I would certainly place further orders with them.
It was a pleasure to do business with this company. My fridge freezer was exactly as described, I was kept fully informed of delivery and the delivery men were most careful and helpful. I would certainly place further orders with them.

Rated 5 out of 5

ADM Customer

by on 2017-11-07

Excellent advice and service We will certainly use you in the future Morecambe staff first class
Excellent advice and service We will certainly use you in the future Morecambe staff first class

Rated 5 out of 5

ADM Customer

by on 2017-11-07

Excellent in every way.
Excellent in every way.

Rated 5 out of 5

ADM Customer

by on 2017-11-07

The in store advise and service was excellent.
The in store advise and service was excellent.

Rated 5 out of 5

ADM Customer

by on 2017-11-07

Knowledgeable staff prompt delivery competitive prices
Knowledgeable staff prompt delivery competitive prices

Rated 5 out of 5

ADM Customer

by on 2017-11-07

Perhaps a little bit more knowledge of how appliance worked might be useful but otherwise in general it was quite satisfying. I would recommend you to friends and family as for price and delivery it was quite satisfactory.
Perhaps a little bit more knowledge of how appliance worked might be useful but otherwise in general it was quite satisfying. I would recommend you to friends and family as for price and delivery it was quite satisfactory.

Rated 4 out of 5

ADM Customer

by on 2017-11-07

Good advice and service
Good advice and service

Rated 5 out of 5

ADM Customer

by on 2017-11-06

Excellent experience with Appliance direct. The oven was in stock and delivered the very next day after ordering on the telephone.
The delivery man was both courteous and very helpful and we chose to have our old oven removed by this company.
We were at first disappointed to find there were no fitters in our area of Rochdale were assured that this service was extending to Rochdale the very next week. I would highly recommend Appliance Direct.
Excellent experience with Appliance direct. The oven was in stock and delivered the very next day after ordering on the telephone.
The delivery man was both courteous and very helpful and we chose to have our old oven removed by this company.
We were at first disappointed to find there were no fitters in our area of Rochdale were assured that this service was extending to Rochdale the very next week. I would highly recommend Appliance Direct.

Rated 5 out of 5

ADM Customer

by on 2017-11-06

Very helpful staff
Very helpful staff

Rated 5 out of 5

Michele Cross

by on 2017-11-06

Excellent service. Delivery excellent defanatly go to them before any other place
Excellent service. Delivery excellent defanatly go to them before any other place

Rated 5 out of 5

ADM Customer

by on 2017-11-02

Helpful and honest assistant in the shop.
Delivery men helpful in taking the old appliance away, but were unable to install the new one, and gave me some inaccurate advice on how to do so - but fortunately I was able to do it. The company have undertaken to refund the fitting fee, which is decent of them.
Helpful and honest assistant in the shop.
Delivery men helpful in taking the old appliance away, but were unable to install the new one, and gave me some inaccurate advice on how to do so - but fortunately I was able to do it. The company have undertaken to refund the fitting fee, which is decent of them.

Rated 4 out of 5

Jan  Collinge-Howarth

by on 2017-11-01

Arrived in good time great service.
Arrived in good time great service.

Rated 5 out of 5

Malena Simpson

by on 2017-11-01

I was really impressed. Ordered from here because I found the tumble dryer I had chosen cheapest from here. Was 100 % happy with customer service, delivery, everything. Will definitely use again!
I was really impressed. Ordered from here because I found the tumble dryer I had chosen cheapest from here. Was 100 % happy with customer service, delivery, everything. Will definitely use again!

Rated 5 out of 5

Chris Frost

by on 2017-11-01

Excellent service and price.
Excellent service and price.

Rated 5 out of 5

ADM Customer

by on 2017-11-01

Problem occurred when the washing machine was being fit. Rough removal of the old washing machine caused damage to the sink which we are still experiencing problems with.
Washing machine purchased has been fine up to now.
Many thanks
Problem occurred when the washing machine was being fit. Rough removal of the old washing machine caused damage to the sink which we are still experiencing problems with.
Washing machine purchased has been fine up to now.
Many thanks

Rated 3 out of 5

Tracey Glover

by on 2017-11-01

Tumble dryer was delivered next day after ordering, very good. Polite and helpful delivery men.
Tumble dryer was delivered next day after ordering, very good. Polite and helpful delivery men.

Rated 5 out of 5

ADM Customer

by on 2017-10-31

I found the ordering procedure straightforward and easy. Delivery was prompt and efficient. Tumble dryer seems to work well.
I would certainly recommend this company
I found the ordering procedure straightforward and easy. Delivery was prompt and efficient. Tumble dryer seems to work well.
I would certainly recommend this company

Rated 5 out of 5

ADM Customer

by on 2017-10-31

Outstanding customer service and a good price too. Highly recommended.
Outstanding customer service and a good price too. Highly recommended.

Rated 5 out of 5

ADM Customer

by on 2017-10-30

Spent a couple of hours in the store with a staff member who provided valuable assistance, guidance and clarity over the products I was looking to purchase. Purchasing was straightforward and delivery options were excellent and timely. Goods delievered on time as scheduled, and I was kept up todate with the delivery. Overall very impressed with the service.
Spent a couple of hours in the store with a staff member who provided valuable assistance, guidance and clarity over the products I was looking to purchase. Purchasing was straightforward and delivery options were excellent and timely. Goods delievered on time as scheduled, and I was kept up todate with the delivery. Overall very impressed with the service.

Rated 5 out of 5

ADM Customer

by on 2017-10-30

Great service from start to finish
Great service from start to finish

Rated 5 out of 5

ADM Customer

by on 2017-10-30

Excellent service
Excellent service

Rated 5 out of 5

ADM Customer

by on 2017-10-29

Staff all very informative and courteous with genuine customer care.
Have already expressed my satisfaction to others who are likely to use the business.
Staff all very informative and courteous with genuine customer care.
Have already expressed my satisfaction to others who are likely to use the business.

Rated 5 out of 5

Alison Pickles

by on 2017-10-28

Fast delivery. Thanks
Fast delivery. Thanks

Rated 5 out of 5

ADM Customer

by on 2017-10-27

Having never bought from appliancedirect before I went on to their website to read some of the reviews. After seeing some negative comments about waiting longer than expected for appliances due to lack of stock I decided to ring them direct to check on availability for the Miele dishwasher I wanted to buy. The man I spoke to was very pleasant and helpful with my order and I received my dishwasher within 24 hours with no delivery charge. Perfect service and excellent dishwasher. Can definitely recommend.
Having never bought from appliancedirect before I went on to their website to read some of the reviews. After seeing some negative comments about waiting longer than expected for appliances due to lack of stock I decided to ring them direct to check on availability for the Miele dishwasher I wanted to buy. The man I spoke to was very pleasant and helpful with my order and I received my dishwasher within 24 hours with no delivery charge. Perfect service and excellent dishwasher. Can definitely recommend.

Rated 5 out of 5

ADM Customer

by on 2017-10-26

Customer support was very good, well informed and helpful staff, what more could you ask for
Customer support was very good, well informed and helpful staff, what more could you ask for

Rated 5 out of 5

ADM Customer

by on 2017-10-26

Totally satisfied with all aspects of the service provided.
Friendly, helpful and useful advice on purchae, delivery and delivery.
Totally satisfied with all aspects of the service provided.
Friendly, helpful and useful advice on purchae, delivery and delivery.

Rated 5 out of 5

Stephen Crowther

by on 2017-10-26

Excellent Customer Service throughout the buying process. Items delivered at times promised. Good choice of appliances at competative prices. Will certainly recommend this company to friends and family.
Excellent Customer Service throughout the buying process. Items delivered at times promised. Good choice of appliances at competative prices. Will certainly recommend this company to friends and family.

Rated 5 out of 5

Jill Gwynn

by on 2017-10-26

Excellent service delivered on time and by far the best price
Excellent service delivered on time and by far the best price

Rated 5 out of 5

Hayley Blowers

by on 2017-10-25

Excellent service. Quick delivery. Excellent communication. Delivered when advised.
Excellent service. Quick delivery. Excellent communication. Delivered when advised.

Rated 5 out of 5

ADM Customer

by on 2017-10-25

your price and service was as always very good
yours ***
your price and service was as always very good
yours ***

Rated 5 out of 5

ADM Customer

by on 2017-10-24

Very good sevice from start to finish
Very good sevice from start to finish

Rated 4 out of 5

ADM Customer

by on 2017-10-24

Highly recommend..staff are very courteous and helpful...kept me well informed as to when my item would be in stock..and then phoned me with delivery day..and it came just as promised..5* performance..
Highly recommend..staff are very courteous and helpful...kept me well informed as to when my item would be in stock..and then phoned me with delivery day..and it came just as promised..5* performance..

Rated 5 out of 5

ADM Customer

by on 2017-10-24

Staff helpful and friendly oven purchased as expected
Staff helpful and friendly oven purchased as expected

Rated 5 out of 5

ADM Customer

by on 2017-10-24

The integrated washing machine I purchased lasted 3 washes it was replaced but I was not offered any compensation for the re fitting other the appiance .For this reason I would not use the company again
The integrated washing machine I purchased lasted 3 washes it was replaced but I was not offered any compensation for the re fitting other the appiance .For this reason I would not use the company again

Rated 1 out of 5

Les Borland

by on 2017-10-23

Faultless!
Faultless!

Rated 5 out of 5

ADM Customer

by on 2017-10-23

They were very good apart from capping off the hot water. We were told to buy an end cap from *** for £***. When my wife phoned she was told they were out of stock and I'm useless anyway. It is fixed now because Appliance Direct gave us and end cap and a friend put it on. It did look easy.
They were very good apart from capping off the hot water. We were told to buy an end cap from *** for £***. When my wife phoned she was told they were out of stock and I'm useless anyway. It is fixed now because Appliance Direct gave us and end cap and a friend put it on. It did look easy.

Rated 4 out of 5

ADM Customer

by on 2017-10-23

Very helpful always keep you informed on your order and willing to help would recommend them to anybody
Very helpful always keep you informed on your order and willing to help would recommend them to anybody

Rated 5 out of 5

andrew charlesworth

by on 2017-10-23

Delivery was efficicient and the driver who delivered was very helpful. We love our new SMEG fridge freezer.
Delivery was efficicient and the driver who delivered was very helpful. We love our new SMEG fridge freezer.

Rated 5 out of 5

ADM Customer

by on 2017-10-23

All staff very informative, pleasant and very helpful without being too pushy.
Always had great service from the Morecambe store .
Competitive prices, delivery men spot on too.
Thanks again, happy customer &128522;
All staff very informative, pleasant and very helpful without being too pushy.
Always had great service from the Morecambe store .
Competitive prices, delivery men spot on too.
Thanks again, happy customer &128522;

Rated 5 out of 5

ADM Customer

by on 2017-10-22

very efficient ,polite and helpful.I was ordering a Neff double oven on line when the computers crashed at Morecombe so I was unclear wether I had succeded or not.I phoned the same afternoon and received 2 calls back updating me of the problem .I was advised to ring the following day when hopefully the system would be back up and running.I DID THIS and completed my purchase with credit card over the phone.Delivery was able to be brought forward by a few days and all went smoothly thereon ,One small point is that your website says DELIVERY NORTH WEST.This suggests a restricted delivery area which could put some people off buying.I now know that this used to be the trade name of the delivery company that you use
very efficient ,polite and helpful.I was ordering a Neff double oven on line when the computers crashed at Morecombe so I was unclear wether I had succeded or not.I phoned the same afternoon and received 2 calls back updating me of the problem .I was advised to ring the following day when hopefully the system would be back up and running.I DID THIS and completed my purchase with credit card over the phone.Delivery was able to be brought forward by a few days and all went smoothly thereon ,One small point is that your website says DELIVERY NORTH WEST.This suggests a restricted delivery area which could put some people off buying.I now know that this used to be the trade name of the delivery company that you use

Rated 5 out of 5

Linda  Paget

by on 2017-10-21

Easy to use website, when I had to call and rearrange the delivery date the staff were vey friendly and accommodating. The driver contacted me with eta and again very friendly.
Appliance is great, just what I wanted.
I will definitely use them again and highly recommended to anyone.
Easy to use website, when I had to call and rearrange the delivery date the staff were vey friendly and accommodating. The driver contacted me with eta and again very friendly.
Appliance is great, just what I wanted.
I will definitely use them again and highly recommended to anyone.

Rated 5 out of 5

Lynn  Lewis

by on 2017-10-20

Great service.5 star for delivery and product
Great service.5 star for delivery and product

Rated 5 out of 5

Rafal Szelag

by on 2017-10-18

***
***

Rated 4 out of 5

ADM Customer

by on 2017-10-18

It was so important to be able to see the product in store before making a selection.

Knowledgeable sales staff, who answered questions and gave excellent advice.

Delivery came on time and with helpful staff.

Would certainly recommend to others.
It was so important to be able to see the product in store before making a selection.

Knowledgeable sales staff, who answered questions and gave excellent advice.

Delivery came on time and with helpful staff.

Would certainly recommend to others.

Rated 5 out of 5

Stephen Crowther

by on 2017-10-17

We received excellent customer service from ordering our new Neff induction hob online through organising delivery and receiving the item.
The Appliance Direct website was very easy to navigate and the price was very competitive.
We were promptly informed that the second item we had ordered, a Neff telescopic extractor hood was temporarily out of stock but we would be kept informed once it was back in stock and ready to be delivered. We are awaiting contact about this item.
We received excellent customer service from ordering our new Neff induction hob online through organising delivery and receiving the item.
The Appliance Direct website was very easy to navigate and the price was very competitive.
We were promptly informed that the second item we had ordered, a Neff telescopic extractor hood was temporarily out of stock but we would be kept informed once it was back in stock and ready to be delivered. We are awaiting contact about this item.

Rated 5 out of 5

ADM Customer

by on 2017-10-17

really lovely, genuine, and helpful service on the phone. felt like dealing with a small local shop who really valued my business. Great service .would use again and reccomend.
really lovely, genuine, and helpful service on the phone. felt like dealing with a small local shop who really valued my business. Great service .would use again and reccomend.

Rated 5 out of 5

Keith George

by on 2017-10-17

The hob I ordered has just been delivered and I have to say that I am impressed with your service. Painless from start to finish.

I wish all on-line companies were as good. And the fact that you have a showroom where we can view the goods is a bonus.

I would not hesitate to recommend ApplianceDirect

I can't yet comment on the hob as the new kitchen is not finished so the hob is not yet connected
The hob I ordered has just been delivered and I have to say that I am impressed with your service. Painless from start to finish.

I wish all on-line companies were as good. And the fact that you have a showroom where we can view the goods is a bonus.

I would not hesitate to recommend ApplianceDirect

I can't yet comment on the hob as the new kitchen is not finished so the hob is not yet connected

Rated 5 out of 5

Ian Cottier

by on 2017-10-17

Great prices. Easy and straight forward to purchase on website. Clear communications. Called before delivery on date requested. Unloaded and put where I wanted.

Nothing could have been improved.
Great prices. Easy and straight forward to purchase on website. Clear communications. Called before delivery on date requested. Unloaded and put where I wanted.

Nothing could have been improved.

Rated 5 out of 5

Joanne Bentham

by on 2017-10-15

Let down by another supplier less than 48hrs before expected delivery. Found appliancedirect online, ordered straight away and received delivery on original delivery date. Cannot fault the service. Would recommend.
Let down by another supplier less than 48hrs before expected delivery. Found appliancedirect online, ordered straight away and received delivery on original delivery date. Cannot fault the service. Would recommend.

Rated 5 out of 5

Sandra Lord

by on 2017-10-15

The service was excellent, just two points . First I was looking at the price of the fitting of a gas cooker it said £*** but I fact it was £*** I was told that this was because it was a gas cooker not electric cooker. Then when I ordered it on line the confirmation e- mail said it was being delivered to my billing address. Again when I rang up I was told it would be delivered to the right address,this was a mistake on the system.
Kind redraws hope this helps
The service was excellent, just two points . First I was looking at the price of the fitting of a gas cooker it said £*** but I fact it was £*** I was told that this was because it was a gas cooker not electric cooker. Then when I ordered it on line the confirmation e- mail said it was being delivered to my billing address. Again when I rang up I was told it would be delivered to the right address,this was a mistake on the system.
Kind redraws hope this helps

Rated 4 out of 5

Kate Bateson

by on 2017-10-14

Excellent service and price would use again
Excellent service and price would use again

Rated 5 out of 5

ADM Customer

by on 2017-10-12

Satisfied with the service..very prompt and friendly
Satisfied with the service..very prompt and friendly

Rated 5 out of 5

ADM Customer

by on 2017-10-12

Excellent telephone and email communication
Very knowledgeable assistant and very patient with me.
Great delivery service.

Extremely helpful would definitely recommend this company, This is the second time I've used Them and cant fault them.
Excellent telephone and email communication
Very knowledgeable assistant and very patient with me.
Great delivery service.

Extremely helpful would definitely recommend this company, This is the second time I've used Them and cant fault them.

Rated 5 out of 5

ADM Customer

by on 2017-10-12

First class i made wrong choice so the next day they arrived with my other choice took first one away. Electrition came latter same to to install. Great service. Highly recomend thanks guys.
First class i made wrong choice so the next day they arrived with my other choice took first one away. Electrition came latter same to to install. Great service. Highly recomend thanks guys.

Rated 5 out of 5

Prakhar Bahuguna

by on 2017-10-12

Excellent service, my dishwasher was delivered promptly and everything from removing the old one to fitting the new one was taken care of. Price was excellent too!
Excellent service, my dishwasher was delivered promptly and everything from removing the old one to fitting the new one was taken care of. Price was excellent too!

Rated 5 out of 5

ADM Customer

by on 2017-10-11

My shopping experience was made easy due to the helpful advice given in the store. Delivery was on schedule also. Would not hesitate to recommend.
My shopping experience was made easy due to the helpful advice given in the store. Delivery was on schedule also. Would not hesitate to recommend.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

Very helpful staff they could'nt do enough to help me .
However the fridge freezer that i bought had a 5 year promotion guarantee . i have tried to download . When it get's to the actual guarantee page on the Hisense website it does not load . i have tried and tried . I am very dissapointed .
Very helpful staff they could'nt do enough to help me .
However the fridge freezer that i bought had a 5 year promotion guarantee . i have tried to download . When it get's to the actual guarantee page on the Hisense website it does not load . i have tried and tried . I am very dissapointed .

Rated 4 out of 5

Caroline  Bayliss

by on 2017-10-11

No problems. Delivery and installation on time and went smoothly.
No problems. Delivery and installation on time and went smoothly.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

Great customer service, the best price on the market (they do the comparisons to give you the best price), flexible and speedy delivery, great range of products. Will certainly revisit if we require any other appliances in the future.
Great customer service, the best price on the market (they do the comparisons to give you the best price), flexible and speedy delivery, great range of products. Will certainly revisit if we require any other appliances in the future.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

excellent service.
excellent service.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

This is the third time I've used Appliance Direct.
They have always been helpful and efficient.

This time it was urgent and they managed next day delivery.
This is the third time I've used Appliance Direct.
They have always been helpful and efficient.

This time it was urgent and they managed next day delivery.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

Detailed information on appliance provided over phone by knowledgeable sales rep in advance of order. The whole process from order to delivery was very efficient. ***.
Detailed information on appliance provided over phone by knowledgeable sales rep in advance of order. The whole process from order to delivery was very efficient. ***.

Rated 5 out of 5

ADM Customer

by on 2017-10-11

Excellent service,good price.easy ordering and delivered on time.
Excellent service,good price.easy ordering and delivered on time.

Rated 5 out of 5

GLORIA FITZPATRICK

by on 2017-10-10

Excellent service from start to finish
Excellent service from start to finish

Rated 5 out of 5

ADM Customer

by on 2017-10-10

i needed a simple washing machine in a hurry and I got one with a minimum of fuss. very satisfied with service
i needed a simple washing machine in a hurry and I got one with a minimum of fuss. very satisfied with service

Rated 5 out of 5

ADM Customer

by on 2017-10-10

amazing service
amazing service

Rated 5 out of 5

ADM Customer

by on 2017-10-10

I went into the store on Monday afternoon, got good advice from staff. My washing machine was delivered and fitted by 10 30 the following morning. Excellent service.
I went into the store on Monday afternoon, got good advice from staff. My washing machine was delivered and fitted by 10 30 the following morning. Excellent service.

Rated 5 out of 5

ADM Customer

by on 2017-10-10

A great range of products and the staff are very knowledgeable we bought a Siemens washing machine at a good price and are very happy with it.
next day delivery and installation was excellent.
A great range of products and the staff are very knowledgeable we bought a Siemens washing machine at a good price and are very happy with it.
next day delivery and installation was excellent.

Rated 5 out of 5

ADM Customer

by on 2017-10-09

Everyone in your store is patient and helpful and know all about the products. We do recommend you to our friends.
Will be with you again when we need something.
Everyone in your store is patient and helpful and know all about the products. We do recommend you to our friends.
Will be with you again when we need something.

Rated 5 out of 5

Christine Howard

by on 2017-10-09

5* service from order to delivery
The cooker was for a let property and the service was first class Thank You.
5* service from order to delivery
The cooker was for a let property and the service was first class Thank You.

Rated 5 out of 5

ADM Customer

by on 2017-10-09

Very helpful and pleasant staff providing a good service and quality products
Very helpful and pleasant staff providing a good service and quality products

Rated 5 out of 5

ADM Customer

by on 2017-10-08

Very helpful on the phone and prompt with delivery
Very helpful on the phone and prompt with delivery

Rated 4 out of 5

Dawn  Yeoman

by on 2017-10-06

I was very pleased with the prices of my appliances bought -a Siemens washing machine and tumble dryer. The website was easy to use. I had ordered just after 6 pm and it was delivered to me first thing the next day. i would definitely recommend. I am very pleased with my appliances, the price and the delivery speed.
I was very pleased with the prices of my appliances bought -a Siemens washing machine and tumble dryer. The website was easy to use. I had ordered just after 6 pm and it was delivered to me first thing the next day. i would definitely recommend. I am very pleased with my appliances, the price and the delivery speed.

Rated 5 out of 5

Bob Tognarelli

by on 2017-10-06

I ordered a washing machine through their website. On reviewing the model I had ordered I decided change model. So I rang the shop to ask to change model and all was arranged. So I got the model I wanted fitted and the old one rmoved. Great service. I will keep Appliance Direct in mind should I need another appliance in the future
I ordered a washing machine through their website. On reviewing the model I had ordered I decided change model. So I rang the shop to ask to change model and all was arranged. So I got the model I wanted fitted and the old one rmoved. Great service. I will keep Appliance Direct in mind should I need another appliance in the future

Rated 4 out of 5

Phyllis Ashcroft

by on 2017-10-05

Found my bosch washing machine *** cheaper than anywhere else. Ordering was very simple and washing machine was delivered within 14hours free delivery. Delivery man was very polite and helpful all in all a very pleasant experience. I would definitely recommend Appliance Direct. Have not had washing machine installed yet as am having a new kitchen fitted - so cannot comment on the appliance
Found my bosch washing machine *** cheaper than anywhere else. Ordering was very simple and washing machine was delivered within 14hours free delivery. Delivery man was very polite and helpful all in all a very pleasant experience. I would definitely recommend Appliance Direct. Have not had washing machine installed yet as am having a new kitchen fitted - so cannot comment on the appliance

Rated 5 out of 5

Debora Read

by on 2017-10-04

Very helpful customer service on the telephone. Pleasant delivery staff. Yes, I would recommend to others.
Very helpful customer service on the telephone. Pleasant delivery staff. Yes, I would recommend to others.

Rated 5 out of 5

ADM Customer

by on 2017-10-03

Very helpful without being pushy in the shop.Excellent delivery,and we are very happy with the product.
Very helpful without being pushy in the shop.Excellent delivery,and we are very happy with the product.

Rated 5 out of 5

ADM Customer

by on 2017-10-03

The service could not have been any better ! Excellent. Will be going back again.
The service could not have been any better ! Excellent. Will be going back again.

Rated 5 out of 5

ADM Customer

by on 2017-10-03

The staff in the store did not get in your face as they do at other appliance stores, but gave excellent and helpful guidance on the products we where looking at.
Suffice to say overall we were happy with the experience and purchased the two appliances we required and at a competitive price.
The staff in the store did not get in your face as they do at other appliance stores, but gave excellent and helpful guidance on the products we where looking at.
Suffice to say overall we were happy with the experience and purchased the two appliances we required and at a competitive price.

Rated 5 out of 5

wayne curtis

by on 2017-10-03

Great customer service. Kept informed from start to finish
Highly recommended
Great customer service. Kept informed from start to finish
Highly recommended

Rated 5 out of 5

ADM Customer

by on 2017-10-02

The service was OK.the engineer excellent .the problem was it was not explained that fee for. *** explain was not explained that extra work needed would cost more than agreed.yours ***.
The service was OK.the engineer excellent .the problem was it was not explained that fee for. *** explain was not explained that extra work needed would cost more than agreed.yours ***.

Rated 3 out of 5

ADM Customer

by on 2017-10-02

Ordered over the phone. Delivered on time. Delivery men very courteous
Ordered over the phone. Delivered on time. Delivery men very courteous

Rated 5 out of 5

Elaine Gordon

by on 2017-10-02

The customer service from phoning the shop to delivery was excellent. The service was also prompt as stated. We will definitely use this store again.
The customer service from phoning the shop to delivery was excellent. The service was also prompt as stated. We will definitely use this store again.

Rated 5 out of 5

ADM Customer

by on 2017-10-01

Very good and comppetive pricing good communication.
Very good and comppetive pricing good communication.

Rated 5 out of 5

Raymond Wade

by on 2017-09-29

Buy online you get free delivery go instore and they charge for delivery rip off otherwise good appliances and excellent communication just a shame they charge you extra for going instore
Buy online you get free delivery go instore and they charge for delivery rip off otherwise good appliances and excellent communication just a shame they charge you extra for going instore

Rated 3 out of 5

Marjorie Grady

by on 2017-09-28

Excellent 5star service, fitted by efficient
polite staff, would use this compan
again for any appliances
Many thanks
Excellent 5star service, fitted by efficient
polite staff, would use this compan
again for any appliances
Many thanks

Rated 5 out of 5

June Crossley

by on 2017-09-27

Excellent service and communication. Easy to order and delivery spot on
Excellent service and communication. Easy to order and delivery spot on

Rated 5 out of 5

michael Hardy

by on 2017-09-27

I found the web site very clear and the ordering procedure very easy to use. The prices are very competitive and I would certainly recommend Appliance Direct to others.
I found the web site very clear and the ordering procedure very easy to use. The prices are very competitive and I would certainly recommend Appliance Direct to others.

Rated 5 out of 5

ADM Customer

by on 2017-09-26

We have purchased 3 items on two different occasions and had different staff each time. The staff a appliances direct are extremely helpful, they call you back when they say they will. Our last purchase was handled by *** who checked the company that we had asked him to price match with and he came back to us with a price match which actually worked out better for us than the competition.
Great company to deal with. We have also visted the showroom and the staff are really helpful and not at all pushy.
We have purchased 3 items on two different occasions and had different staff each time. The staff a appliances direct are extremely helpful, they call you back when they say they will. Our last purchase was handled by *** who checked the company that we had asked him to price match with and he came back to us with a price match which actually worked out better for us than the competition.
Great company to deal with. We have also visted the showroom and the staff are really helpful and not at all pushy.

Rated 5 out of 5

ADM Customer

by on 2017-09-26

Yes happy with the service from start to finish. Happy with my purchase. Thank you
Yes happy with the service from start to finish. Happy with my purchase. Thank you

Rated 5 out of 5

ADM Customer

by on 2017-09-26

Yes happy with the service from start to finish. Happy with my purchase. Thank you
Yes happy with the service from start to finish. Happy with my purchase. Thank you

Rated 5 out of 5

ADM Customer

by on 2017-09-26

Excellent service from advice ordering and delivery of goods.
Definitely recommend to others.
Excellent service from advice ordering and delivery of goods.
Definitely recommend to others.

Rated 5 out of 5

Geoffrey Parkinson

by on 2017-09-26

First class service
First class service

Rated 5 out of 5

MICHELLE PARKINSON

by on 2017-09-25

From the start to the finish this company was great to deal with.
1. Easy website to get around and order from-- good competitive prices.
2. I chose the date for delivery, they rang an hour in advance of delivering and delivered when they said they would.
3.We checked the product before they left and all went exceedingly well.
Well done. Its great that you stood out from the rest.
From the start to the finish this company was great to deal with.
1. Easy website to get around and order from-- good competitive prices.
2. I chose the date for delivery, they rang an hour in advance of delivering and delivered when they said they would.
3.We checked the product before they left and all went exceedingly well.
Well done. Its great that you stood out from the rest.

Rated 5 out of 5

Bernard Mackley

by on 2017-09-25

I ordered a chest freezer online knowing that it was not carried in stock and was a supplier order. Unfortunately the item was out of stock at the suppliers but they were expecting delivery within 2 weeks. I was asked if I wished to cancel the order but decided to proceed.
As soon a the item was available I was given an option of delivery dates (I was unavailable for several days at the time). The item was delivered on the day chosen within the time-frame stated and installed with care and precision by the delivery personnel.
I ordered a chest freezer online knowing that it was not carried in stock and was a supplier order. Unfortunately the item was out of stock at the suppliers but they were expecting delivery within 2 weeks. I was asked if I wished to cancel the order but decided to proceed.
As soon a the item was available I was given an option of delivery dates (I was unavailable for several days at the time). The item was delivered on the day chosen within the time-frame stated and installed with care and precision by the delivery personnel.

Rated 5 out of 5

ADM Customer

by on 2017-09-25

We were advised, product was in stock, and that delivery dates were extremely flexible. Price was very competitive. Communication via text and email was very efficient. Delivery and installation were carried out very professionally and very friendly. Would certainly consider returning for additional appliances in the future.
We were advised, product was in stock, and that delivery dates were extremely flexible. Price was very competitive. Communication via text and email was very efficient. Delivery and installation were carried out very professionally and very friendly. Would certainly consider returning for additional appliances in the future.

Rated 5 out of 5

ADM Customer

by on 2017-09-21

Excellent service. The shop is very well stocked
Excellent service. The shop is very well stocked

Rated 5 out of 5

ADM Customer

by on 2017-09-21

Ordered over the phone which was straight forward and advised of 4 day delivery to shop for pick up but was available after 2. Only hiccup was email invoice did not arrive but was resent and then ok. All in all easy purchase.
Ordered over the phone which was straight forward and advised of 4 day delivery to shop for pick up but was available after 2. Only hiccup was email invoice did not arrive but was resent and then ok. All in all easy purchase.

Rated 5 out of 5

Joanne Lynch

by on 2017-09-20

Excellent customer service. Prompt next day delivery
Excellent customer service. Prompt next day delivery

Rated 5 out of 5

Wojtek Krajewski

by on 2017-09-20

Fast, quick and easy
Fast, quick and easy

Rated 5 out of 5

ADM Customer

by on 2017-09-20

I have made purchases from Appliancedirect in the past and found them to be a fantastic company to deal with. My latest purchase was no different. A 5 star service from their sales/ customer support and delivery team. A requested phone call 30 minutes before delivery solves the problem of someone having to wait at home for hours. A policy I wish all other retailers would adopt.
I have made purchases from Appliancedirect in the past and found them to be a fantastic company to deal with. My latest purchase was no different. A 5 star service from their sales/ customer support and delivery team. A requested phone call 30 minutes before delivery solves the problem of someone having to wait at home for hours. A policy I wish all other retailers would adopt.

Rated 5 out of 5

Jeanette Whitaker

by on 2017-09-20

Delivery was slightly longer than expected but this was clearly communicated as soon as I placed the order and item was delivered and installed quickly when promised.
I would happily use this company again
Delivery was slightly longer than expected but this was clearly communicated as soon as I placed the order and item was delivered and installed quickly when promised.
I would happily use this company again

Rated 4 out of 5

Michael Wood

by on 2017-09-20

Excellent in every way from placing the order which was at a great price, to the free delivery. Would recommend.
Excellent in every way from placing the order which was at a great price, to the free delivery. Would recommend.

Rated 5 out of 5

Lynn Wright

by on 2017-09-19

From the people who took my order to the delivery guy who brought the tumble dryer, customer service was 1st class.
The White Knight mini dryer is a good product, as was our previous White Knight dryer.
I would def recommend Appliance direct Morecambe .
From the people who took my order to the delivery guy who brought the tumble dryer, customer service was 1st class.
The White Knight mini dryer is a good product, as was our previous White Knight dryer.
I would def recommend Appliance direct Morecambe .

Rated 5 out of 5

ADM Customer

by on 2017-09-19

We needed 7 good quality appliances for our new kitchen, and having dealt with Appliance Direct since their early days, we had no hesitation in going back. The staff are knowledgeable and pleasant to deal with, and the owners agreed to do a price comparison on our order. It arrived on time, in good condition, and things are now being installed. We would always prefer to use Appliance Direct than buy from unknown dealers on the internet Very pleased..
We needed 7 good quality appliances for our new kitchen, and having dealt with Appliance Direct since their early days, we had no hesitation in going back. The staff are knowledgeable and pleasant to deal with, and the owners agreed to do a price comparison on our order. It arrived on time, in good condition, and things are now being installed. We would always prefer to use Appliance Direct than buy from unknown dealers on the internet Very pleased..

Rated 5 out of 5

ADM Customer

by on 2017-09-19

good advice givan on the products we wanted delivery to the shop when promised great service and price thank you
good advice givan on the products we wanted delivery to the shop when promised great service and price thank you

Rated 5 out of 5

ADM Customer

by on 2017-09-18

A good service and quick delivery I would recommend Appliance Direct to anyone who wanted good service.
A good service and quick delivery I would recommend Appliance Direct to anyone who wanted good service.

Rated 5 out of 5

Neil Wynne

by on 2017-09-17

Good value, quick delivery
Good value, quick delivery

Rated 5 out of 5

ADM Customer

by on 2017-09-15

good staff who knew what they were talking about.good prices quick to get my freezer
good staff who knew what they were talking about.good prices quick to get my freezer

Rated 5 out of 5

Keith Cunliffe

by on 2017-09-15

Excellent service, cannot fault from order to delivery.
Excellent service, cannot fault from order to delivery.

Rated 5 out of 5

Cliff Fazackerley

by on 2017-09-15

1st class
1st class

Rated 5 out of 5

ADM Customer

by on 2017-09-15

Very pleasant, patient & helpful staff in shop helping me to choose a washing machine. Delivery staff also very good. Checked machine working and the old one removed with no hassle. Have bought from them before and would again. Would definitely recommend.
Very pleasant, patient & helpful staff in shop helping me to choose a washing machine. Delivery staff also very good. Checked machine working and the old one removed with no hassle. Have bought from them before and would again. Would definitely recommend.

Rated 5 out of 5

ADM Customer

by on 2017-09-15

Highly recommended
Highly recommended

Rated 5 out of 5

ADM Customer

by on 2017-09-13

Excellent company knowlege of product is great which is a big help when you dont (like me) know anything. they gave me good advice and the unit arrived the next morning
followed by the engineer a couple of hours later. the istallation was completed in about an hour. then another employee came along to remove the packaging and the old unit. First rate sevice
Excellent company knowlege of product is great which is a big help when you dont (like me) know anything. they gave me good advice and the unit arrived the next morning
followed by the engineer a couple of hours later. the istallation was completed in about an hour. then another employee came along to remove the packaging and the old unit. First rate sevice

Rated 5 out of 5

ADM Customer

by on 2017-09-13

Excellant shop ordered and delivered same week
Excellant shop ordered and delivered same week

Rated 5 out of 5

ADM Customer

by on 2017-09-11

Great customer care. Always go the extra mile. Beat *** prices. Would recommend to anybody to pop in and check their massive stock before spending more else where
Great customer care. Always go the extra mile. Beat *** prices. Would recommend to anybody to pop in and check their massive stock before spending more else where

Rated 5 out of 5

ADM Customer

by on 2017-09-10

After a phone call to find out availability we made the journey to collect item.The item was ready for collection when we arrived an the assistant carried it out to our vehicle.Great service with a smile
After a phone call to find out availability we made the journey to collect item.The item was ready for collection when we arrived an the assistant carried it out to our vehicle.Great service with a smile

Rated 5 out of 5

ADM Customer

by on 2017-09-10

Great service and fast delivery.
Great service and fast delivery.

Rated 5 out of 5

Frank Disley

by on 2017-09-10

Quick efficient service, excellent value and delivered on time as promised.
Quick efficient service, excellent value and delivered on time as promised.

Rated 5 out of 5

ADM Customer

by on 2017-09-07

Excellent shop. Extensive displays and very knowledgeable staff who are happy to give advice.
Excellent shop. Extensive displays and very knowledgeable staff who are happy to give advice.

Rated 5 out of 5

ADM Customer

by on 2017-09-07

Excellent information and advice about products. I was well informed about the delivery and everything went very smoothly.
Excellent information and advice about products. I was well informed about the delivery and everything went very smoothly.

Rated 5 out of 5

ADM Customer

by on 2017-09-07

Returning customer, excellent customer service as we have come to expect. A great customer experience and can highly recommend.
Returning customer, excellent customer service as we have come to expect. A great customer experience and can highly recommend.

Rated 5 out of 5

ADM Customer

by on 2017-09-07

Great service from start to finish
Great service from start to finish

Rated 5 out of 5

ADM Customer

by on 2017-09-07

We use Appliance Direct a lot and they are always competitively priced and deliver. They provide a very professional service. Would definitely recommend you try them.
We use Appliance Direct a lot and they are always competitively priced and deliver. They provide a very professional service. Would definitely recommend you try them.

Rated 5 out of 5

ADM Customer

by on 2017-09-07

The service in the shop was helpful, and the delivery organised in a timely way. However, two point were not made clear: (1) the manufactureres recommended tolerances in terms of distance surrounding fridge and enclosure; (2) the fact that the installers would not be able to fit a splitter to the incoming water supply. As a result only the dishwasher was installed. (In fact I paid for the installation of two appliances)
The service in the shop was helpful, and the delivery organised in a timely way. However, two point were not made clear: (1) the manufactureres recommended tolerances in terms of distance surrounding fridge and enclosure; (2) the fact that the installers would not be able to fit a splitter to the incoming water supply. As a result only the dishwasher was installed. (In fact I paid for the installation of two appliances)

Rated 3 out of 5

Fiona Bazley

by on 2017-09-06

We were initially attracted to the website by the very keen price for our chosen cooker, but found the site very easy to navigate and full of information. The delivery went without a hitch and the delivery driver was pleasant and helpful. In total, a very positive experience and I would recommend them, and use them again.
We were initially attracted to the website by the very keen price for our chosen cooker, but found the site very easy to navigate and full of information. The delivery went without a hitch and the delivery driver was pleasant and helpful. In total, a very positive experience and I would recommend them, and use them again.

Rated 5 out of 5

ADM Customer

by on 2017-09-05

Excellent products and customer service
Excellent products and customer service

Rated 5 out of 5

ADM Customer

by on 2017-09-05

Good fast service and delivered when we wanted
Good fast service and delivered when we wanted

Rated 5 out of 5

ADM Customer

by on 2017-09-04

We were treated with respect, received helpful and unbiased advice and were very happy with the deal.
We were treated with respect, received helpful and unbiased advice and were very happy with the deal.

Rated 5 out of 5

martin clayton

by on 2017-09-01

great service
great service

Rated 5 out of 5

Kathryn Mason

by on 2017-08-31

I ordered after speaking to a sales advisor, checking out the fridge freezer reviews online, and establishing how quickly you could deliver a replacement to my Dad. My sister tells me the new fridge was delivered without fuss, and the old one removed by very efficient people. The new one looks much more appropriate. Thank you.Satisfied with the order process, though the online requirement to open an account is onerous for a one-off purchase (I don't live in the area). Would certainly recommend to other *** potential customers.
I ordered after speaking to a sales advisor, checking out the fridge freezer reviews online, and establishing how quickly you could deliver a replacement to my Dad. My sister tells me the new fridge was delivered without fuss, and the old one removed by very efficient people. The new one looks much more appropriate. Thank you.Satisfied with the order process, though the online requirement to open an account is onerous for a one-off purchase (I don't live in the area). Would certainly recommend to other *** potential customers.

Rated 5 out of 5

Kathryn Mason

by on 2017-08-31

I ordered after speaking to a sales advisor, checking out the fridge freezer reviews online, and establishing how quickly you could deliver a replacement to my Dad. My sister tells me the new fridge was delivered without fuss, and the old one removed by very efficient people. The new one looks much more appropriate. Thank you.Satisfied with the order process, though the online requirement to open an account is onerous for a one-off purchase (I don't live in the area). Would certainly recommend to other *** potential customers.
I ordered after speaking to a sales advisor, checking out the fridge freezer reviews online, and establishing how quickly you could deliver a replacement to my Dad. My sister tells me the new fridge was delivered without fuss, and the old one removed by very efficient people. The new one looks much more appropriate. Thank you.Satisfied with the order process, though the online requirement to open an account is onerous for a one-off purchase (I don't live in the area). Would certainly recommend to other *** potential customers.

Rated 5 out of 5

lisa young

by on 2017-08-30

*** the delivery guys and the shop staff were amazing. Very helpful
*** the delivery guys and the shop staff were amazing. Very helpful

Rated 5 out of 5

ADM Customer

by on 2017-08-30

Excellent communication, timely delivery, very good price. What more could you want?
Excellent communication, timely delivery, very good price. What more could you want?

Rated 5 out of 5

ADM Customer

by on 2017-08-30

***
Ordered a dishwasher recently, the service was very quick and efficient, it was with me 24 hrs after placing the order, super service I was kept updated at all points and the delivery drivers contacted me 20 mins before they arrived so I could be ready! Super service that I'm happy to recommend.
***
Ordered a dishwasher recently, the service was very quick and efficient, it was with me 24 hrs after placing the order, super service I was kept updated at all points and the delivery drivers contacted me 20 mins before they arrived so I could be ready! Super service that I'm happy to recommend.

Rated 5 out of 5

ADM Customer

by on 2017-08-29

This was the easiest purchase we have ever made. Polite and friendly staff. Delivery on time. Electrician did a very good job. Brilliant, would chose appliance direct before anyone else.
This was the easiest purchase we have ever made. Polite and friendly staff. Delivery on time. Electrician did a very good job. Brilliant, would chose appliance direct before anyone else.

Rated 5 out of 5

WILLIAM J PAYNE

by on 2017-08-29

Easy website, Neff Dishwasher delivered quickly on my choice of day and within the agreed time slot. Pleasant and efficient delivery driver. Best price anywhere.
Happy to use again. ***
Easy website, Neff Dishwasher delivered quickly on my choice of day and within the agreed time slot. Pleasant and efficient delivery driver. Best price anywhere.
Happy to use again. ***

Rated 5 out of 5

ADM Customer

by on 2017-08-29

We are highly satisfied with the order procedure, customer support and delivery being accurately in time. We would definitely recommend Appliance Direct (Morecambe) Ltd to others.
We are highly satisfied with the order procedure, customer support and delivery being accurately in time. We would definitely recommend Appliance Direct (Morecambe) Ltd to others.

Rated 5 out of 5

ADM Customer

by on 2017-08-28

We were very impressed with the flexibility of the service when we had to change the delivery date at the last moment.And no extra charge.Shows the advantage of buying locally.
The eventual delivery and fitting of a washing machine went very smoothly.Thankyou.
We were very impressed with the flexibility of the service when we had to change the delivery date at the last moment.And no extra charge.Shows the advantage of buying locally.
The eventual delivery and fitting of a washing machine went very smoothly.Thankyou.

Rated 5 out of 5

Brenda Shone

by on 2017-08-27

Excellent service, web site easy to negotiate, very good range of goods,best prices. Customer services replied straight away and were very helpful when needed, contacted by phone also promptly answered and person knowledgeable. Delivery drivers rang to say they were on their way and brought item in and explained about checking range and if any problems to phone them again cannot fault Nothing wrong beautiful, love my range cooker, just perfect, Thank You All. Great to know there are still excellent services, without speaking to a machine.
Excellent service, web site easy to negotiate, very good range of goods,best prices. Customer services replied straight away and were very helpful when needed, contacted by phone also promptly answered and person knowledgeable. Delivery drivers rang to say they were on their way and brought item in and explained about checking range and if any problems to phone them again cannot fault Nothing wrong beautiful, love my range cooker, just perfect, Thank You All. Great to know there are still excellent services, without speaking to a machine.

Rated 5 out of 5

ADM Customer

by on 2017-08-25

Excellent service. The delivery men were extremely polite and helpful. Would recommend to others.
Excellent service. The delivery men were extremely polite and helpful. Would recommend to others.

Rated 5 out of 5

ADM Customer

by on 2017-08-25

Excellent service and delivery
Excellent service and delivery

Rated 5 out of 5

ADM Customer

by on 2017-08-23

Excellent service, thank you, but your name does not come up in browsing searches for Bosch replacement items.

As a member of the public it was difficult to know whether my order was a correct replacement until delivered and fitted. Happily it was correct, but knowing that you have a no-returns policy was nerve-wracking..
Excellent service, thank you, but your name does not come up in browsing searches for Bosch replacement items.

As a member of the public it was difficult to know whether my order was a correct replacement until delivered and fitted. Happily it was correct, but knowing that you have a no-returns policy was nerve-wracking..

Rated 4 out of 5

Val Unett

by on 2017-08-22

No complaints at all with both the order procedure and customer support. The only improvement for me was my delivery time was 7am to 12 noon and if I could have had a phone call half an hour before approx delivery time I wouldn't have had to get up at the crack of dawn and I could have planned my morning better
No complaints at all with both the order procedure and customer support. The only improvement for me was my delivery time was 7am to 12 noon and if I could have had a phone call half an hour before approx delivery time I wouldn't have had to get up at the crack of dawn and I could have planned my morning better

Rated 4 out of 5

Margaret Rogers

by on 2017-08-21

An excellent service with no problems. Appliance Direct rang within 10 mins of online order to confirm delivery date.
Very competitive price.
Would recommend Appliance Direct
Thank you
An excellent service with no problems. Appliance Direct rang within 10 mins of online order to confirm delivery date.
Very competitive price.
Would recommend Appliance Direct
Thank you

Rated 5 out of 5

Paul Temlett

by on 2017-08-20

Ordering was easily executed and delivery earmarked. ApplianceDirect communicated well and answered a question very promptly.
Final delivery was delayed due to circumstances beyond their control but they then did everything possible to minimize the effects of this.
The delivery crew were both friendly and helpful.
I would unhesitatingly order again from Appliances Direct and warmly recommend them.
Ordering was easily executed and delivery earmarked. ApplianceDirect communicated well and answered a question very promptly.
Final delivery was delayed due to circumstances beyond their control but they then did everything possible to minimize the effects of this.
The delivery crew were both friendly and helpful.
I would unhesitatingly order again from Appliances Direct and warmly recommend them.

Rated 5 out of 5

Trudy Livesey

by on 2017-08-20

Great service and communication
Great service and communication

Rated 5 out of 5

ADM Customer

by on 2017-08-18

They are good people to deal with. I would recommend them.
They are good people to deal with. I would recommend them.

Rated 5 out of 5

Michael Bowker

by on 2017-08-18

Excellent assistance and advice, great price, prompt delivery
Excellent assistance and advice, great price, prompt delivery

Rated 5 out of 5

ADM Customer

by on 2017-08-18

A great company to deal with
in the past 14 years we have purchased 5 items from them
Fridge Freezer
Small built in Freezer
2 Bosch dishwashers (one replaced after 14 years)
Latest purchase being an Hotpoint clothes washer
Great people to deal with and very helpful
We will certainly return in the future if needs arise
A great company to deal with
in the past 14 years we have purchased 5 items from them
Fridge Freezer
Small built in Freezer
2 Bosch dishwashers (one replaced after 14 years)
Latest purchase being an Hotpoint clothes washer
Great people to deal with and very helpful
We will certainly return in the future if needs arise

Rated 5 out of 5

Karen Wild

by on 2017-08-18

Excellent service provided. Delivered on time. Old cooker taken away and new one fitted quickly by polite and friendly gas fitter. Love my new range cooker. Would recommend.
Excellent service provided. Delivered on time. Old cooker taken away and new one fitted quickly by polite and friendly gas fitter. Love my new range cooker. Would recommend.

Rated 5 out of 5

ADM Customer

by on 2017-08-17

Knowledgeable and helpful staff. Excellent customer service
Knowledgeable and helpful staff. Excellent customer service

Rated 5 out of 5

Andrew Parkinson

by on 2017-08-17

Excellent communication and perfect delivery,all for the best price!
Excellent communication and perfect delivery,all for the best price!

Rated 5 out of 5

Ian Milligan

by on 2017-08-17

Excellent! Very helpful when contacting them to arrange a delivery slot and the appliance arrived on time and in perfect condition. Recommended.
Excellent! Very helpful when contacting them to arrange a delivery slot and the appliance arrived on time and in perfect condition. Recommended.

Rated 5 out of 5

Ian Dunn

by on 2017-08-17

Excellent service from the moment I ordered on line. Telephone call within the hour to inform me one of the ordered items was out of stock asking if I wanted the remaining items delivering or all items delivered together. They happily split the delivery, keeping me informed of the progress of the out of stock item.
Will definitely use them again.
Excellent service from the moment I ordered on line. Telephone call within the hour to inform me one of the ordered items was out of stock asking if I wanted the remaining items delivering or all items delivered together. They happily split the delivery, keeping me informed of the progress of the out of stock item.
Will definitely use them again.

Rated 5 out of 5

ADM Customer

by on 2017-08-16

Excellent
Excellent

Rated 5 out of 5

ADM Customer

by on 2017-08-16

Excellent
Excellent

Rated 5 out of 5

ADM Customer

by on 2017-08-16

Excellent
Excellent

Rated 5 out of 5

ADM Customer

by on 2017-08-16

The staff were curtious and obliging all ways with a smile on their face good store great service
The staff were curtious and obliging all ways with a smile on their face good store great service

Rated 5 out of 5

ADM Customer

by on 2017-08-16

We were very impressed with the range of integrated units available on display in the showroom as it made comparing different brands much easier. The staff in the showroom were helpful, friendly and accommodating- we were wanting to 'buy now and deliver later'. In the end our kitchen refurb was delayed and I had to rearrange delivery three times and each time I rang the staff seemed happy to help - there was no trace of annoyance, no huffing or puffing, and I was extremely grateful for this as I was feeling stressed due to lack of kitchen facilities at home. So well done and many thanks Appliance Direct. I have sung your praises to the joiner and will continue to do so to friends and family. Top notch!
We were very impressed with the range of integrated units available on display in the showroom as it made comparing different brands much easier. The staff in the showroom were helpful, friendly and accommodating- we were wanting to 'buy now and deliver later'. In the end our kitchen refurb was delayed and I had to rearrange delivery three times and each time I rang the staff seemed happy to help - there was no trace of annoyance, no huffing or puffing, and I was extremely grateful for this as I was feeling stressed due to lack of kitchen facilities at home. So well done and many thanks Appliance Direct. I have sung your praises to the joiner and will continue to do so to friends and family. Top notch!

Rated 5 out of 5

ADM Customer

by on 2017-08-15

*** was excellent, would highly recommend him to friends and family.

Fantastic service, great advice.
*** was excellent, would highly recommend him to friends and family.

Fantastic service, great advice.

Rated 5 out of 5

Isabelle Blezard

by on 2017-08-15

Very very fast delivery. Excellent product. I really would recommend Appliance Direct.
Very very fast delivery. Excellent product. I really would recommend Appliance Direct.

Rated 5 out of 5

ADM Customer

by on 2017-08-14

We would certainly recommend Appliances Direct to anyone. We have had excellent service again. The Delivery and fitting service was extremely efficient .
Thank you
We would certainly recommend Appliances Direct to anyone. We have had excellent service again. The Delivery and fitting service was extremely efficient .
Thank you

Rated 5 out of 5

ADM Customer

by on 2017-08-14

Our existing fridge freezer was showing signs of failing and we were to go on holiday in a few days risking a complete failure in closed warm house. We went to Appliance Direct they had a Hisense unit at a very competitive price and could deliver almost straight away. The new unit was delivered as promised and we are pleased with the purchase. The unit has good reviews, holds set temperature very well in our case 4C Fridge and - 18C freezer. Fast freeze facility very good. The old Freezer was removed for a small sum leaving us only with the cardboard packaging from the new unit to recycle.
Our existing fridge freezer was showing signs of failing and we were to go on holiday in a few days risking a complete failure in closed warm house. We went to Appliance Direct they had a Hisense unit at a very competitive price and could deliver almost straight away. The new unit was delivered as promised and we are pleased with the purchase. The unit has good reviews, holds set temperature very well in our case 4C Fridge and - 18C freezer. Fast freeze facility very good. The old Freezer was removed for a small sum leaving us only with the cardboard packaging from the new unit to recycle.

Rated 5 out of 5

Charles Gardiner

by on 2017-08-14

I cant see any way to improve your service, first class start to delivery ! I would recommend you without hesitation to others. By the way Thank You !
I cant see any way to improve your service, first class start to delivery ! I would recommend you without hesitation to others. By the way Thank You !

Rated 5 out of 5

Michael Procter

by on 2017-08-13

Very user friendly site and prompt friendly delivery
Very user friendly site and prompt friendly delivery

Rated 5 out of 5

Kath Gordon

by on 2017-08-12

The cream washing machine advertised was out of stock.I was kept informed of expected delivery by ***.It was several weeks after ordering that the machine arrived and was fitted by two helpful young men.I would recommend the company to others and hope when I need a cream fridge/freezer that it in stock.Thank you.The washer looks good. ***
The cream washing machine advertised was out of stock.I was kept informed of expected delivery by ***.It was several weeks after ordering that the machine arrived and was fitted by two helpful young men.I would recommend the company to others and hope when I need a cream fridge/freezer that it in stock.Thank you.The washer looks good. ***

Rated 4 out of 5

ADM Customer

by on 2017-08-11

Excellent choice of product and delivery installation drivers friendly and efficient
Excellent choice of product and delivery installation drivers friendly and efficient

Rated 5 out of 5

ADM Customer

by on 2017-08-11

Good service. On time. Put into correct position. Gave advice on operation.
Excellent.
Good service. On time. Put into correct position. Gave advice on operation.
Excellent.

Rated 5 out of 5

Steven  Hodge

by on 2017-08-11

Satisfied with ordering process and delivered next day on time.
Would recommend to friends.
Satisfied with ordering process and delivered next day on time.
Would recommend to friends.

Rated 5 out of 5

ADM Customer

by on 2017-08-10

What can I say......absolutely fabulous customer service and support. I inadvertently ordered the wrong size cooker, when the gas fitter came to install he kindly pointed this out to me and said I would get standard size appliance in the gap, so I rang the shop, explained my predicament and asked if they could get me same cooker in standard size and then do a swap. This is exactly what they did and the fitter revisited to install it.

Like I say fabulous service and care, that simply would not have happened like that if I'd used one of the larger high street suppliers, they would have just fitted it regardless!!

I highly recommend to people I hear are needing new appliances.
What can I say......absolutely fabulous customer service and support. I inadvertently ordered the wrong size cooker, when the gas fitter came to install he kindly pointed this out to me and said I would get standard size appliance in the gap, so I rang the shop, explained my predicament and asked if they could get me same cooker in standard size and then do a swap. This is exactly what they did and the fitter revisited to install it.

Like I say fabulous service and care, that simply would not have happened like that if I'd used one of the larger high street suppliers, they would have just fitted it regardless!!

I highly recommend to people I hear are needing new appliances.

Rated 5 out of 5

ADM Customer

by on 2017-08-09

Super quick delivery, sales team in show room were lovely and helpful
Super quick delivery, sales team in show room were lovely and helpful

Rated 5 out of 5

Debra Rayment

by on 2017-08-09

Excellent value and service
Excellent value and service

Rated 5 out of 5

Sue Marshall

by on 2017-08-08

No problem with ordering, best price and delivered on time! Excellent service!
No problem with ordering, best price and delivered on time! Excellent service!

Rated 5 out of 5

Sharon  Howarth

by on 2017-08-08

Would recommend to others very competitive prices and excellent communication
Would recommend to others very competitive prices and excellent communication

Rated 5 out of 5

Liz Carter

by on 2017-08-08

Prompt helpful advice on phone
Very good price
Prompt helpful advice on phone
Very good price

Rated 5 out of 5

Stephen Rigby

by on 2017-08-08

good quick and efficient service.
good quick and efficient service.

Rated 4 out of 5

ADM Customer

by on 2017-08-07

The shop service was extremely good. The after service in fitting and collecting the old appliance was poor and disappointing. At every stage we had to chase you up, the fitter left alot of mess and the old appliance was not collected when you had said. What a shame after such s good start.
The shop service was extremely good. The after service in fitting and collecting the old appliance was poor and disappointing. At every stage we had to chase you up, the fitter left alot of mess and the old appliance was not collected when you had said. What a shame after such s good start.

Rated 3 out of 5

ADM Customer

by on 2017-08-06

The service I received was excellent. I would strongly recommend appliance direct to both family and friends. Thank you.
The service I received was excellent. I would strongly recommend appliance direct to both family and friends. Thank you.

Rated 5 out of 5

ADM Customer

by on 2017-08-06

Would recommend to others. Very good service.
Would recommend to others. Very good service.

Rated 5 out of 5

ADM Customer

by on 2017-08-04

Excellent service but limited choice on larder fridges. Delivery efficient and on time stated when fridge bought. Would definately recommend to friends and family and have used the shop ourselves previously
Excellent service but limited choice on larder fridges. Delivery efficient and on time stated when fridge bought. Would definately recommend to friends and family and have used the shop ourselves previously

Rated 5 out of 5

Kate Done

by on 2017-08-04

The team are very helpful when contacted via phone. My order was a little complicated and they tried vary hard to accommodate my needs. Very much appreciated, thanks
The team are very helpful when contacted via phone. My order was a little complicated and they tried vary hard to accommodate my needs. Very much appreciated, thanks

Rated 5 out of 5

ADM Customer

by on 2017-08-02

The appliance was delivered on time ,the two delivery men were very polite .They took the old appliance away before bringing the new one in .All in the space of a few minutes no hassle,no problems . Was very impressed and would certainly recommend the company to others .
The appliance was delivered on time ,the two delivery men were very polite .They took the old appliance away before bringing the new one in .All in the space of a few minutes no hassle,no problems . Was very impressed and would certainly recommend the company to others .

Rated 5 out of 5

Martin Quilliam

by on 2017-08-02

Very disappointed with the service. Firstly when ordering our Range cooker online it said it would be delivered 4 days later which we were happy with. We then got a phone call to say it's not in stock and that's there's a 4 week waiting list... this surely should of been stated online when we bought it. It was actually 6 weeks we waited baring in mind we had paid for the cooker and had waited longer what they said to be then sent an email on Tuesday at 5.30pm to say it was going to be delivered the next day (Wednesday) with no time plus no one was going to be in. I rang them to explain all this then they had the cheek to tell me we only deliver on a Wednesday to your area. In the end my partner went to pick it up from the shop. I have since then had to buy a new washing machine which I got from currys very helpful and quick. Being a new homeowner I have yet to purchase new appliances and will be from currys never again from here.
Very disappointed with the service. Firstly when ordering our Range cooker online it said it would be delivered 4 days later which we were happy with. We then got a phone call to say it's not in stock and that's there's a 4 week waiting list... this surely should of been stated online when we bought it. It was actually 6 weeks we waited baring in mind we had paid for the cooker and had waited longer what they said to be then sent an email on Tuesday at 5.30pm to say it was going to be delivered the next day (Wednesday) with no time plus no one was going to be in. I rang them to explain all this then they had the cheek to tell me we only deliver on a Wednesday to your area. In the end my partner went to pick it up from the shop. I have since then had to buy a new washing machine which I got from currys very helpful and quick. Being a new homeowner I have yet to purchase new appliances and will be from currys never again from here.

Rated 1 out of 5

C R Denton

by on 2017-08-02

Excellent service from start to finish.

Great price by far and quick delivery.
Excellent service from start to finish.

Great price by far and quick delivery.

Rated 5 out of 5

Edward Aston

by on 2017-08-01

Great service.
Great service.

Rated 5 out of 5

ADM Customer

by on 2017-08-01

Love my new Smeg gas Linea hob and Smeg oven just installed yesterday and very impressed after cooking last night.
Very knowledgeable staff helped my with my final decision I wood definitely recommend a visit. Thank you.
Love my new Smeg gas Linea hob and Smeg oven just installed yesterday and very impressed after cooking last night.
Very knowledgeable staff helped my with my final decision I wood definitely recommend a visit. Thank you.

Rated 5 out of 5

ADM Customer

by on 2017-07-30

salesman got address wrong
apart from that excellent
delivery men brilliant
thank you
salesman got address wrong
apart from that excellent
delivery men brilliant
thank you

Rated 5 out of 5

ADM Customer

by on 2017-07-30

good prices and service just aslight delivery promise fault - nothing serious
good prices and service just aslight delivery promise fault - nothing serious

Rated 4 out of 5

ADM Customer

by on 2017-07-30

Great service
Great service

Rated 5 out of 5

linda smith

by on 2017-07-29

brilliant
brilliant

Rated 5 out of 5

ADM Customer

by on 2017-07-29

perhaps instructions for changing the fridge freezer doors around. Overall very satisfied with everything
perhaps instructions for changing the fridge freezer doors around. Overall very satisfied with everything

Rated 4 out of 5

ADM Customer

by on 2017-07-29

First class service Would reccomend to friends and family.
First class service Would reccomend to friends and family.

Rated 5 out of 5

MARTIN HUDSON

by on 2017-07-28

Pre-purchase very helpful with product advice.
Delivery was made when expected. Would have been five starts but our location meant we had to wait a week for delivery.
Pre-purchase very helpful with product advice.
Delivery was made when expected. Would have been five starts but our location meant we had to wait a week for delivery.

Rated 4 out of 5

Christopher Halliwell

by on 2017-07-28

Excellent helpful and friendly service
Excellent helpful and friendly service

Rated 5 out of 5

ADM Customer

by on 2017-07-26

I rung our local Appliance Direct in Morecambe and I was very impressed with the advice I was given over the telephone. The man was patient and knowledgable about the different washing machines.The price and choice was also very compatible. The men who delivered and fitted the new machine were also courteous, tidy and professional . So far my new appliance seems fine and meets my expectations. Thank you to all at Morecambe.
I rung our local Appliance Direct in Morecambe and I was very impressed with the advice I was given over the telephone. The man was patient and knowledgable about the different washing machines.The price and choice was also very compatible. The men who delivered and fitted the new machine were also courteous, tidy and professional . So far my new appliance seems fine and meets my expectations. Thank you to all at Morecambe.

Rated 5 out of 5

ADM Customer

by on 2017-07-25

Good telephone sales. Competitive price and nearest supplier to my post code. Downside unable to provide 'out of area' installation service.
Good telephone sales. Competitive price and nearest supplier to my post code. Downside unable to provide 'out of area' installation service.

Rated 4 out of 5

ADM Customer

by on 2017-07-25

The team were absolutely brilliant, from ordering to handling any queries. Best customer service I have seen for a long time. I have been singing their praises to all my friends and family.
The team were absolutely brilliant, from ordering to handling any queries. Best customer service I have seen for a long time. I have been singing their praises to all my friends and family.

Rated 5 out of 5

ADM Customer

by on 2017-07-24

The sales staff were excellent
The sales staff were excellent

Rated 5 out of 5

Sue Jones

by on 2017-07-24

Nothing, received confirmation of order immediately, then shortly after a phone call to say it would not be in stock for four weeks and would like to wait or order another cooker. I ordered another coooker, this was on the Thursday and it was delivered on the Monday.
Nothing, received confirmation of order immediately, then shortly after a phone call to say it would not be in stock for four weeks and would like to wait or order another cooker. I ordered another coooker, this was on the Thursday and it was delivered on the Monday.

Rated 5 out of 5

Elizabeth Hankins

by on 2017-07-24

Delivery was delayed by 17 days. I didn't complain.
When delivery came it arrived at 5:30pm on a friday night and delivery driver was positively rude to my wife because he was in a hurry to get back to the depot.

He wouldn't have got away with it if I'd been there. I'n fact I'd really like to meet this hard man and see just how tough he is!!!
Don't send out delivery men who try to intimidate women at home alone just because they are in a hurry and have had a bad day.
Disgusting behaviour.
Delivery was delayed by 17 days. I didn't complain.
When delivery came it arrived at 5:30pm on a friday night and delivery driver was positively rude to my wife because he was in a hurry to get back to the depot.

He wouldn't have got away with it if I'd been there. I'n fact I'd really like to meet this hard man and see just how tough he is!!!
Don't send out delivery men who try to intimidate women at home alone just because they are in a hurry and have had a bad day.
Disgusting behaviour.

Rated 1 out of 5

ADM Customer

by on 2017-07-23

Efficient, helpful customer service when ordering over the telephone. Competitive price for product and delivery. Confirmation emails sent immediately. Appliance delivered at time stated. Would recommend the company and use in future.
Efficient, helpful customer service when ordering over the telephone. Competitive price for product and delivery. Confirmation emails sent immediately. Appliance delivered at time stated. Would recommend the company and use in future.

Rated 5 out of 5

ADM Customer

by on 2017-07-23

Great service
Great service

Rated 5 out of 5

Robert Walker

by on 2017-07-23

Firstly let me say the four stars are for the product, if I could give 10 stars to the delivery men I would.
They battled down a narrow path to then have to go through a newly top soiled garden and up 3 steps with a big fridge freezer, without complaint !

The ordering was very easy, one improvement would be having the correct delivery address shown on the confirmation email, I was told this is a glitch in the system.

The price was excellent, my only regret is I should have done my homework better before ordering. We have a Samsung which is over 10 years old and the filter cartridge is fitted inside the machine, which makes it easy to change. I assumed they still were this way, so I was disappointed when the new one arrived as the cartridge is external, which means you will either have to have access at the side, in a cupboard for example, or you would have to pull the machine out to get to the back. Not easy to do !

As for Appliance Direct, highly recommended.
Firstly let me say the four stars are for the product, if I could give 10 stars to the delivery men I would.
They battled down a narrow path to then have to go through a newly top soiled garden and up 3 steps with a big fridge freezer, without complaint !

The ordering was very easy, one improvement would be having the correct delivery address shown on the confirmation email, I was told this is a glitch in the system.

The price was excellent, my only regret is I should have done my homework better before ordering. We have a Samsung which is over 10 years old and the filter cartridge is fitted inside the machine, which makes it easy to change. I assumed they still were this way, so I was disappointed when the new one arrived as the cartridge is external, which means you will either have to have access at the side, in a cupboard for example, or you would have to pull the machine out to get to the back. Not easy to do !

As for Appliance Direct, highly recommended.

Rated 4 out of 5

Mike Hudson

by on 2017-07-22

Good communication friendly pleasant delivery
Good communication friendly pleasant delivery

Rated 4 out of 5

ADM Customer

by on 2017-07-21

Very good to deal with
Very good to deal with

Rated 5 out of 5

Anne Margaret Smith

by on 2017-07-20

I ordered my fridge late one evening and it was delivered the next day at lunchtime. The people who brought it were polite and helpful. So far the fridge is working fine. I have no complaint about the service I got and would certainly recommend Appliance Direct to my friends. The only thing that struck me as odd was that in the delivery options on the website I could have opted for 2 people and full installation for an additional fee. Not convinced that this is necessary for every appliance (not for a fridge which only needs to be plugged in!). Maybe these options could be tailored to the order?
I ordered my fridge late one evening and it was delivered the next day at lunchtime. The people who brought it were polite and helpful. So far the fridge is working fine. I have no complaint about the service I got and would certainly recommend Appliance Direct to my friends. The only thing that struck me as odd was that in the delivery options on the website I could have opted for 2 people and full installation for an additional fee. Not convinced that this is necessary for every appliance (not for a fridge which only needs to be plugged in!). Maybe these options could be tailored to the order?

Rated 4 out of 5

ADM Customer

by on 2017-07-20

The shop staff were very knowledgeable and very helpful. We've been to he Morecambe shop twice, and both times we were very well looked after and found the appliances we needed.
The shop staff were very knowledgeable and very helpful. We've been to he Morecambe shop twice, and both times we were very well looked after and found the appliances we needed.

Rated 5 out of 5

ADM Customer

by on 2017-07-20

The service and help I received could not be improved on,it was first rate
The service and help I received could not be improved on,it was first rate

Rated 5 out of 5

ADM Customer

by on 2017-07-19

I had no problems placing my order by phone . The person who took my order was very helpful and courteous. My order was delivered on time, so no waiting in.
Yes I have already recommended you to a friend.
I had no problems placing my order by phone . The person who took my order was very helpful and courteous. My order was delivered on time, so no waiting in.
Yes I have already recommended you to a friend.

Rated 5 out of 5

ADM Customer

by on 2017-07-19

excellent customer service, excellent stock. Am recommending to everyone.
excellent customer service, excellent stock. Am recommending to everyone.

Rated 5 out of 5

ADM Customer

by on 2017-07-18

Fabulous website
Great knowledge
Fantastic customer service
Enquiries...
And in 24 hours great delivery
Fabulous website
Great knowledge
Fantastic customer service
Enquiries...
And in 24 hours great delivery

Rated 5 out of 5

donna bolton

by on 2017-07-18

Great service & would definitely recommend.
Great service & would definitely recommend.

Rated 5 out of 5

Jayne Hancock

by on 2017-07-18

Absolutely super experience and quick delivery
Absolutely super experience and quick delivery

Rated 5 out of 5

Tracey  Davies

by on 2017-07-18

Extremely responsive and kept me up to date with my order. There was a delay with delivery due to suppliers but they kept me informed and were easy to contact for update.
Extremely responsive and kept me up to date with my order. There was a delay with delivery due to suppliers but they kept me informed and were easy to contact for update.

Rated 4 out of 5

ADM Customer

by on 2017-07-17

No hassle. Delivery times good. The men delivering couldn't be more courteous. They were there on hand in the showroom to answer any questions you had.
No hassle. Delivery times good. The men delivering couldn't be more courteous. They were there on hand in the showroom to answer any questions you had.

Rated 5 out of 5

ADM Customer

by on 2017-07-17

Very knowledgeable easy to deal with company, would definitely recommend .
Very knowledgeable easy to deal with company, would definitely recommend .

Rated 5 out of 5

Nicola Stark

by on 2017-07-17

Easy purchasing. Ordered one day and delivered the next with confirmation emails throughout.
Easy purchasing. Ordered one day and delivered the next with confirmation emails throughout.

Rated 5 out of 5

ADM Customer

by on 2017-07-17

Overall very happy but not sure why they said they couldn't take packening as I paid *** recycling for old appliance and delivery it was only a small fridge
Overall very happy but not sure why they said they couldn't take packening as I paid *** recycling for old appliance and delivery it was only a small fridge

Rated 4 out of 5

Trevor Edwards

by on 2017-07-15

I received an excellent service communication wise, speed of delivery, being able to request a text or phone call from driver when he is half an hour to one hour away from my delivery. Also the delivery driver was smart and very obliging thank you, i would happily buy from Appliance Direct again.
I received an excellent service communication wise, speed of delivery, being able to request a text or phone call from driver when he is half an hour to one hour away from my delivery. Also the delivery driver was smart and very obliging thank you, i would happily buy from Appliance Direct again.

Rated 5 out of 5

MAGGIE TENNANT

by on 2017-07-14

competitively priced. Prompt service and over the phone, the staff at Heysham store were really helpful and friendly.
competitively priced. Prompt service and over the phone, the staff at Heysham store were really helpful and friendly.

Rated 5 out of 5

ADM Customer

by on 2017-07-14

absolutely fantastic service and most importantly this was the best price anywhere on the web,also the delivery was prompt, so overall a great service !
absolutely fantastic service and most importantly this was the best price anywhere on the web,also the delivery was prompt, so overall a great service !

Rated 5 out of 5

ADM Customer

by on 2017-07-12

Staff very helpful. No pressure to buy. Went home to remeasure and was able to ring in and confirm our purchase and pay for it too. We made arrangements for delivery and the disposal of our old appliance. Very smooth transaction.
Staff very helpful. No pressure to buy. Went home to remeasure and was able to ring in and confirm our purchase and pay for it too. We made arrangements for delivery and the disposal of our old appliance. Very smooth transaction.

Rated 5 out of 5

Julia Scott

by on 2017-07-12

Excellent service from ordering to delivery. Very satisfied.
Excellent service from ordering to delivery. Very satisfied.

Rated 5 out of 5

Jane Tyrrell

by on 2017-07-12

Great prices, Quick delivery, good service all round.
Great prices, Quick delivery, good service all round.

Rated 4 out of 5

ADM Customer

by on 2017-07-12

Have purchased about six items from them over the last few years.
Prices are comparable to the large well known stores. Delivery charges and fees for the disposal of old goods are very reasonable.
My last purchase was an integrated Dishwasher, they were very patient and answered al my queries, even if it meant going on line for the answer.
Item ordered and delivered promptly on date and time stated.
Personal service is very rare nowadays, I would not consider going anywhere else, even if it was cheaper.
Would not hesitate in recommending appliancedirect.
Have purchased about six items from them over the last few years.
Prices are comparable to the large well known stores. Delivery charges and fees for the disposal of old goods are very reasonable.
My last purchase was an integrated Dishwasher, they were very patient and answered al my queries, even if it meant going on line for the answer.
Item ordered and delivered promptly on date and time stated.
Personal service is very rare nowadays, I would not consider going anywhere else, even if it was cheaper.
Would not hesitate in recommending appliancedirect.

Rated 5 out of 5

ADM Customer

by on 2017-07-11

Excellent service. Advice given over the phone, ordered oven that day, delivered and fitted the next. Job done, thank you..
Excellent service. Advice given over the phone, ordered oven that day, delivered and fitted the next. Job done, thank you..

Rated 5 out of 5

ADM Customer

by on 2017-07-11

We were given a delivery date and then told at the last minute it had been cancelled due to the manufacturers not being able to get the appliance in time. We had to wait a further week for delivery. It may be prudent to tell customers that delivery dates are subject to change. No offer of anything to compensate. I'll be shopping elsewhere in future.
We were given a delivery date and then told at the last minute it had been cancelled due to the manufacturers not being able to get the appliance in time. We had to wait a further week for delivery. It may be prudent to tell customers that delivery dates are subject to change. No offer of anything to compensate. I'll be shopping elsewhere in future.

Rated 1 out of 5

ADM Customer